From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I was very disappointed by the quality of these roses. They arrived very limp as if they had been in the heat. Sone had petals that were already opened so it felt like they weren't as fresh.
Order arrived on time as guaranteed, which is very important.
Thank you for your review! We aim to provide quality on time, and are always at your service whenever you need more flowers.
Flowers arrived in beautiful condition. Gorgeous, large blooms each packed carefully with their own water supplu
We're happy everything has met your expectations. Thank you for your kind review and choosing GR!
Have bought a few hundred carnations at a time for several events over the years, always arrive quickly and well packaged. Bloom very nicely!
Thank you for your kind words and trust! We love to know our carnations consistently add beauty to your celebrations. Your support is appreciated and we look forward to serving you again.
Shipping was realy fast, it really saved my day. Roses are very fresh and look amazingly 😊 Thank you so much
Thank you so much for your kind review. We're glad our fast shipping and fresh roses made your day.
We're always at your service and happy to help!
I ordered 100 white roses. The delivery was quick and easy. Flowers were packaged well. I think the flowers are well priced. However, I was a little disappointed that most of my flowers were already browning. I would say over half of them were not good enough for the bridal bouquet, so I just tried to hide them in the arrangements. Multiple heads fell off as I tried to arrange them. If I had ordered these for my wedding without giving them a test run first, I would have been pretty disappointed!
Dear Gabriella,
Thank you for your feedback! We're glad to hear the delivery process went smoothly, but we're sorry to learn that some of the roses did not meet your expectations.
We'd love the opportunity to assist you further. Please reach out to us via email so we can review your concerns and find the best resolution for you.
Best regards,
Customer Service Team
Global Rose
Awesome! On time and beautiful. Exactly what i wanted for my wedding
Thank you for your review and for choosing us! We're happy the flowers were perfect for your special day and are honored to be part of it. If you ever need more blooms, we're at your service.
Quick and easy. Looking forward to seeing the flowers. Very pleased with the order process and the arrival on expected date by FedEx was phenomenal. Thank you
Thank you for sharing. We hope your flowers arrive beautifully and bring you joy!
They came at the set time I Put and were in great shape. After a few days you may have to put the flowers in some water to make sure they stay fresh but outside of that everything was good.
We're glad your flowers arrived on time and in great shape! We do recommend hydrating them as soon as possible so they perk up beautifully and stay fresh longer. Thank you for your feedback!
The roses were packaged, wonderfully to keep them from bruising. They smelled so fragrant and were perfect for my wedding day. My only problem was that when they dropped them off at the condo I reside, FedEx did not notify me via call. So I was unsure who had my roses. However, they were delivered on time and packaged wonderfully
Thank you for your review! We're happy the roses were perfect for your wedding. Unfortunately, FedEx does not call recipients before delivery, which is why we recommend tracking your order closely for real-time updates with your tracking number.
Thank you for choosing GR for your special occasion. We appreciate your feedback and hope to serve you again!
Excellent quality and experience. I would recommend them to anyone.
We're glad you had an excellent experience and loved the quality of our roses. Thank you for your kind words and recommendation!
As expected great quality and Beautiful flowers,well recommended shipping and delivery was just perfect for what it was need it not a single day late
Thank you for your review! We're happy the flowers met your expectations and arrived on time. We appreciate your recommendation and look forward to providing you with beautiful blooms in the future!
Great flowers. Came quicker then ordered. Amazing!
Thank you, Alejandro. We appreciate your support and look forward to serving you again!
Turned out great! Everyone got their flowers and we were able to raise some money.
This positive feedback shows our efforts and commitment to quality service. Thank you for sharing your experience and choosing GR!
I purchased 400 white carnations and 2 groups of different greenery. The flowers were seriously so amazing they came half open and in water over then next 2 days before the event they completely opened up and the eucalyptus was amazing very pretty the other greenery I bought wasn't exactly what's I expected they came so much larger! Still so pretty! The greenery died and wilted a lot faster then the flowers they are still going strong after being shipped 5 days ago and out in bouquets. Definitely going to recommend!
Thank you for your review and choosing Global Rose! We're glad the carnations and eucalyptus exceeded your expectations. We appreciate your feedback and recommendation.
If you ever need anything, don't hesitate to reach out!
I love ordering from GlobalRose
The flowers come fresh and last a long time! I am a repeat customer. The only hiccup is sometimes the tracking info isn't great.
Thank you for your kind review! We're happy that you love our flowers. Please know that whenever you need help or delivery updates, we're always here to assist. Your feedback is invaluable!
I ordered the flowers and the colors weren't what I expected. They also weren't fully opened in time for my event.
Dear Lori,
Thank you for your feedback. We're glad to hear your flowers arrived on time, but we're sorry they didn't bloom as expected for your event.
Please note that we deliver our flowers as fresh, closed blooms to ensure maximum longevity. The carnations you ordered, with proper hydration, they typically take 26-50 hours to fully open. We recommend trimming the stems, placing them in fresh water with flower food, and keeping them in a well-lit, room-temperature environment to encourage blooming.
We appreciate your support and hope the flowers are now at their full beauty. Please let us know if we can assist you further.
Best regards,
Customer Service Team
Global Rose
www.globalrose.com
Follow us on Instagram!@globalrose
I order with Global Rose every year and I am always pleased with the variety of beautiful colors and quality of roses I receive.
Thank you so much, Brandy! We're glad you enjoy our variety and quality every year. It's always a pleasure to serve you, and we look forward to your next order!
Flowers looked very dead and damaged. Barely bloomed but dying. I've had shoprite supermarket tulips look better and last longer
Dear William,
We're very sorry to hear that your flowers did not arrive in the expected condition. We take quality very seriously and would like the opportunity to assist you.
Please reach out to us at claims@globalrose.com with your order details and photos of the flowers received so our team can review your case. We appreciate your cooperation and look forward to resolving this for you.
Best regards,
Global Rose Customer Service
The flowers were not fresh looking. They seemed old and thirsty. Wasn't packaged with water like other flowers have been from other companies.
We are very sorry that the roses delivered did not meet your expectations, but we wish you had contacted us at claims@globalrose.com by the time you received your order on February 19 so we could have looked into your case and maybe provided some tips to process your flowers so they perked up beautifully (flowers may arrive slightly dehydrated due to the long journey from South America, but with appropriate care, you can bring them back to looking great within the next 12 hours). Unfortunately, we don't have any claim regarding your order.
We kindly remind you that our claims policy states that to process a claim, Global Rose needs to be notified via email within 24 hours of delivery. Since we are handling fresh flowers, timely notification is crucial so we can react promptly and send a replacement if necessary. To know more about Global Rose's policy, kindly refer to the order confirmation email or as stated on our website https://globalrose.com/FAQS.html. We are very sorry for any inconvenience caused and we appreciate your feedback as it helps us improve our services.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Felicity,
Thank you for your feedback. We can see that you received your order just yesterday. We kindly remind you that since they are natural and fresh-cut flowers, they flowers need time to hydrate and bloom.
Flowers may arrive slightly dehydrated due to the long journey from South America, but do not panic! With appropriate care, you can bring them back to looking great within the next 12 hours.
Upon receiving your floral box, we recommend trimming the stems around ½ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html
Please keep in mind that most of our fresh roses will come with 3 guard petals that may have a different color than the true color of the rose. For example, white roses have green or brown guard petals. You may remove them once the flowers start to bloom. Watch this video to learn more about guard petals: https://www.youtube.com/watch?v=gz4hGnDVhYc&feature=youtu.be
If your flowers still appear wilted or dehydrated after 12 hours of hydration, please provide pictures at claims@globalrose.com and we will be glad to discuss further.