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We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Everything was fine. Wish I was given a time frame of when the delivery was going to happen. Life happens and it is better if I knew what time to expect the delivery instead of waiting around all day and hoping I did not have to leave and miss the delivery.
FedEx tracking showed I had signed for package on May 1…NO FLOWERS WERE DELIVERED AND I HAD SIGNED NOTHING. May 3, flowers were deliver…driver threw the box onto my porch and drove off. The box was crushed and HOT. The flowers were wilted. My neighbors went to Kroger and bought 4 dozen roses so I had roses for my Run for the Roses party. 3 rating is due to customer service trying to help and refunding my money.
Dear Pattie,
Thank you for taking the time to share your experience, and we're truly sorry for the frustration and disappointment you encountered with your delivery.
While we're glad our customer service team was able to assist and issue a refund, it's incredibly upsetting to hear how FedEx mishandled your package — from the false delivery scan to the careless handling of your flowers. That's not the experience we want for any of our customers, especially for a special occasion like your Run for the Roses party.
We appreciate your honesty and understanding, and we're grateful you acknowledged our support team's efforts. Your feedback will help us continue improving, and we're also addressing this issue directly with FedEx.
We hope to have the opportunity to serve you better in the future.
Warm regards,
Customer Service Team
www.globalrose.com
Follow us on Instagram:@globalrose
Estoy satisfecha con el servicio solo que los horarios y la firma requerida fue un problema ya que me es dificil cordinar tiempo en casa y fue hasta el tecer intento que pude recibirlas ademas que el chofer ya estaba enfadado por al no encontrar a nadie en casa para poder recibir el paquete me hubiera parecido una entrega normal sin Firma. Lo cual genero que las flores llegaran un poco maltratadas y algunas fueran perdida total pensare un poco antes de ordenar nuevamente
Sentimos mucho los inconvenientes. Por favor tenga en cuenta que al realizar su pedido, recibió un correo confirmando que la entrega exige firma. Para su próxima orden, si prefiere una entrega sin firma, puede contactarnos a support@globalrose.com y con gusto le ayudaremos.
¡Agradecemos su comprensión!
All arrived right on schedule packed perfectly! Used all the flowers for my decorations for mothers day can't wait for the lady's to experience the floral arrangements this Sunday! 10/10!
Thank you so much for sharing. We hope your arrangements bring joy to everyone this Sunday, and let us know if we can help with any future orders!
Had the roses for my graduation party and it turned out amazing. Thank you so much for the quick delivery, the roses came out beautiful and stunning!
Congratulations on your graduation! We're glad our roses helped make your celebration so beautiful. Thank you for sharing your experience, and we look forward to helping you create more stunning moments in the future!
Delivered exactly what we were expecting. Great experience will definitely use again
We're glad your flowers arrived exactly as expected, and you had a great experience. Thank you for sharing and for choosing GR!
Great product, especially if you give 24-48 hours to open up. We got 50 flowers and only about 6 of them were unusable due to browning/damage. Overall a good experience and the non-damaged flowers were stunning and fair priced. Shipping was fast and on time.
Dear Ryan, we're glad you enjoyed the blooms and speedy delivery. We apologize for the damaged stems; we're committed to improving quality and appreciate your feedback.
If you ever need assistance, please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
It was a pretty chaotic time (my wedding) that we got these flowers for so I'm not sure if I got 100 cool water roses or just didn't get the 50 eschimo I ordered. The alestros were pretty busted looking but we got them to perk up. I'd order again tho
Congratulations on your wedding! Both your Cool Water and Eschimo roses were shipped, and we are glad they perked up after hydration.
Thank you for your feedback, and if you ever need assistance, don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com. Our team is at your service!
I have ordered for Mother's Day for my church for several years and have not been disappointed.
We're honored to be part of your church's Mother's Day celebrations each year and are glad to hear we've always met your expectations. Thank you for your continued trust!
Ordering was so simple! Great quality! I was very impressed with how few stems were broken or damaged in the long transit
We take great care in packaging our flowers, and we're happy to hear we met your expectations. Thank you for your kind review and for choosing Global Rose!
I got my order separately it was all supposed to be for thursday. I received one and then friday i received the rest
Thank you for your feedback, Ashley! We're glad your order was received within our commitment time frame. We appreciate your support and hope to provide a smoother experience next time!
Global Rose has a great website, I love that you can sort flowers by color. The quality and beauty is always on point. I have ordered many varieties on numerous occasions and I've always been pleased.
Thank you so much for your kind words! We're happy you enjoy the website and that our flowers continue to meet your expectations. Your loyalty is very much appreciated!
Great website with beautiful options
I usually do not take the time to do reviews. However, I am so happy to give a review for Global Rose. I ordered Mother's Day flowers in bulk just days before Mother's Day. It was so easy to do through Global Rose. The flowers were received nicely packaged and in great shape after traveling in boxes. They smelled very fresh, with a pleasant aroma. I will definitely order from Global again!
We're glad to know everything was as expected and appreciate your feedback. Creating memorable moments with our flowers is our goal!
Easy to order online with plenty options
Easy to order, delivered on time. The roses were not in a condition I would have hoped for. Depending on whether they recover by Sunday, I might not even psss them out to the mother's in our church.
Dear Russell,
Thank you for your feedback. We're glad to hear that the ordering process was smooth and the delivery arrived on time.
However, we're very sorry to learn that the roses weren't in the condition you had hoped for. We understand how important it is for your flowers to look their best, especially for such a meaningful occasion like honoring the mothers in your church.
If the roses do not perk up by Sunday, we kindly invite you to contact us with photos at claims@globalrose.com or reach out through our live chat so we can assist you further. Our team is here and happy to help!
Thank you again for choosing Global Rose. We hope the flowers bloom beautifully in time for your event.
They were a bit more wilted than last year, but I think it's because they didn't have the stems wrapped in a wet cloth this time. We'll see how well they perk up in a day of being in the water.
Hi Nicole,
Thank you for your feedback and for ordering from us again!
We're sorry to hear the roses arrived a bit wilted this time. The flowers are shipped in bud form and may look tired at first, but they should perk up nicely after a good trim and a few hours in fresh water.
Please let us know how they look after rehydrating—we're here if you need anything!
Warm regards,
The Global Rose Team
The flowers came when they were expected and in great condition. They were shipped FedEx. I was able to track them and have a good idea when to expect them. I will definitely order from GlobalRose again.
Your satisfaction is our priority, and it's great to know everything went as expected. Thank you for sharing!
Ordered 100 roses, but only 2 dozen were usable, as the reminder were rotted through upon arrival.
Dear Todd,
Thank you for your feedback. We're truly sorry to hear that the majority of your roses arrived in poor condition.
We wish you had reached out to us upon receiving your order, so we could have addressed the issue promptly and provided the best possible solution.
Unfortunately, we did not receive any communication regarding the quality of your order, which would have allowed us to send a replacement right away.
Please know that customer satisfaction is our top priority. You're always welcome to contact us within 24 hours of receiving your product, along with photos, at claims@globalrose.com, or connect with a live representative via our chat. Our team is here and happy to help!
We truly regret that your experience didn't meet expectations, and we hope to have the opportunity to make things right in the future.
Upset that for my first time ordering my experience was not what I saw online.
Dear Rocio,
Thank you for sharing your feedback. We're very sorry to hear that your first experience with us did not meet your expectations.
We truly value every customer and would love the opportunity to make things right. If you're open to it, please email us at claims@globalrose.com within 24 hours of delivery with photos of what you received so we can properly investigate and offer a resolution.
Your satisfaction is important to us, and we hope to have the chance to improve your experience in the future.
Warm regards
Customer Service Team
Global Rose
www.globalrose.com
Order arrived on time. Suggest more flower powder since we store these for several days before we hand them out. Again, yellows had a lot of thorns.
Thank you for your feedback! We're glad your order arrived on time and appreciate your suggestion. We'll pass it along to our team.
Entering delivery dates and quantities you have to keep going back. Tried to order 50 red roses to add to 99 but system kept listing the total of 12 roses. Some glitches
Our church orders carnations every year for Mother's Day. They always arrive on time and in great condition.
We're honored to be part of your church's Mother's Day tradition and are glad the carnations arrived as expected!
Great, flowers arrived on the day they were scheduled to arrive. No problems and they were beautiful.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
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Dear Michael. The tracking number you receive via email allows you to monitor your package and get an estimated delivery window.
We appreciate your input and hope to serve you again!