Overview
GlobalRose has a rating of 4.4 stars from 2,915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalRose most frequently mention customer service, beautiful flowers and perfect condition. GlobalRose ranks 2nd among Flower Delivery sites.
Instant Feedback
Beautiful and there are many of them, stately
They came in a box, I immediately opened them and put them in the water,
Awesome flowers, high quality and packaged well! Arrived fresh and on time!
Your satisfaction is our top priority and we always strive to provide high-quality flowers and service. We're glad the order met your expectations and look forward to assisting you again in the future!
Loved them so much. They are blooming nicely and are extremely beautiful.
Thank you! We're so happy that your blooms are thriving and you loved them. Your support is very much appreciated and we can't wait to serve you again!
Best experience with ordering flowers online! Flowers arrived in perfect condition and customer service, packaging and shipping were outstanding!
Thank you! We're happy to know our customer service, packaging, and shipping exceeded your expectations. Your recommendation means the world to us, and we look forward to bringing more beauty your way!
Roses were really pretty and fresh and delivery time was as mentioned. Customer service was great!
We're glad you loved the roses and had a great experience. We are always at your service and happy to assist you!
Flowers came on time and were great. Follow the instructions given and you have amazing flowers.
Thank you for the great review! We're glad your flowers arrived on time and met your expectations. We're at your service whenever you need more flowers from us.
Ordered the next day roses on 2/12 for some Valentine's Day events and they arrived the next day 2/13! Wow! I ordered $1000 worth of roses and they were all stunning! Instant convert for life here. Thank you!
Thank you so much for your review! We're glad everything exceeded your expectations. We're honored to be your go-to flower company and look forward to serving you for all your future events!
The roses arrived broken and the box was damaged. Half of the flowers were dead also
Dear Timothy,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as you have done before as soon you received your order on March 17 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
Also, we can see that you received your flowers just yesterday and we kindly remind you that since they are natural and fresh-cut flowers, they flowers need time to hydrate and bloom. Flowers may arrive slightly dehydrated due to the lack of water during transportation, but do not panic! With appropriate care, you can bring them back to looking great within the next 12 hours.
Please keep in mind that our product information tab states that the roses will be blooming within the next 24 hours.
Upon receiving your floral box, we recommend trimming the stems around ½ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html
If your flowers still appear wilted or dehydrated after 12 hours of hydration, please provide pictures and we will be glad to discuss further.
You can put all the damaged roses in a vase and send us a picture.
I had a great experience from the beginning of ordering until my on time delivery! I would order from GlobalRose every time from now on.
Thank you so much, Joe! Knowing that you had a great experience from start to finish, makes us very happy and we're honored to be your go-to for future orders.
Roses were beautiful yet more than enough were dead upon arrival.
Hi Tanisha,
Thank you for your feedback. We're very sorry to hear that some of the roses were not in perfect condition upon arrival. While we're glad you found them beautiful overall, we would have appreciated the opportunity to address this issue at the time it occurred. Had we been contacted right away, we could have investigated further and worked toward a resolution.
We truly value your satisfaction and hope to have the chance to serve you better in the future.
Warm regards,
Claims department
Bought these for the residents at the nursing home I work at for Valentine's Day. They absolutely loved them.
Thank you for your kind review! We're happy that our roses brought joy to the nursing home. We appreciate your support and look forward to serving you again.
Flowers were beautiful and perfect and fresh out the box………………………………………………………..
We're happy to meet your expectations, Adriana. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again!
Received in time and in perfect condition definitely will buy again
Your support means the world to us and we're glad your order arrived on time and in perfect condition. Thank you for your 5-star review!
Flowers were very dried out and crumbly. Very disappointing. See photos
Dear James,
We're very sorry to hear that your flowers did not arrive in the expected condition. We take quality very seriously and would love the opportunity to assist you.
Please contact us at claims@globalrose.com with pictures of the flowers so our team can review the issue and work toward a resolution.
We appreciate your feedback and look forward to assisting you.
Best regards,
Customer Service Team
Perfect on time delivery. Beautiful roses. Lasting a really long time.
Thank you for your kind words! We take great care in providing fresh, high-quality flowers and your satisfaction is always our priority. Enjoy your blooms!
Everything was on time but some of the flowers were smaller than we planned. And the color of the roses were slightly different but they worked out fine.
Dear Leah,
Thank you for your review! We're glad to hear that your flowers arrived on time and that they worked out for your event. Since flowers are natural products, slight variations in size and color can occur, but we always strive to provide the best quality blooms.
If anything goes wrong with your order, please don't hesitate to contact us at claims@globalrose.com, and we'll be happy to assist you.
Best regards,
Global Rose Customer Support
Super helpful. Lots of communication and updates throughout the process of ordering and receiving product.
We're always at your service and your satisfaction is our priority. Thank you for your review and for choosing Global Rose!
Concerned a bit about the health of the roses. Hoping they last a few days.
Thank you for your review! We're glad you're satisfied and with proper hydration, your roses will bloom beautifully. We invite you to check out our Flower Care tips at the following link: https://globalrose.com/flower-care
The roses delivered were beautiful and packaged well, however the order paid for 34 and only 25 were received in the package.
Glad to hear the roses were beautiful and well-packaged! We're sorry to hear about the discrepancy in the number of roses. If you ever experience any issues, please email us at claims@globalrose.com within the first 24 hours of receiving your product so we can make it up to you!
Not good, the roses came and were not fresh and had to throw out half right away and the other half lasted 2.5 days
Dear Cynthia,
Thank you for sharing your feedback. We are truly sorry to hear that the roses did not meet your expectations. To better assist you, we kindly ask that you contact us at claims@globalrose.com and provide us with pictures of the flowers you received. This will help us investigate the issue and work towards a resolution.
We value your satisfaction and look forward to resolving this matter.
Best regards,
Claims department
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind words. We're glad you loved your roses. Enjoy their beauty, and we'd love to serve you again!