From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I placed the order online Sunday night and delivered Thursday as promised.They were so robust and so fresh.I decorated the cross with the 100 carnations at my church for Easter. So beautiful! đ
I ordered the mini lime green hydrangeas, the Mondial roses, and white snapdragons. They were for the table top arrangements for our school's fundraiser. Every single flower was in perfect condition. The prices were great and the flowers arrived as promised.
The package arrived on time as promised but I was not aware that it would need a signature to be delivered. Very stressful experience to get my package as I needed it the next day. Make sure consumers know it needs a signature so they can be prepared!
Dear Taylor. After placing your order you received a confirmation email that mentioned a signature is required for delivery. In the future, you have the option to request a signature release so FedEx leaves the package on your porch without requiring a signature. Just send us an email with your order # and authorization for a signature release.
We appreciate your feedback and if you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
Delivery was on time, packing ensured flowers were stable and protected from damage. Will not hesitate to order from this company again, I highly recommend this company!
Thank you for your glowing recommendation! Your satisfaction is our priority, and we look forward to serving you again in the future. If you ever need more flowers or assistance, don't hesitate to reach out.
Beautiful yellow roses, none broken, great quality and packaging.
We're happy to hear that you loved the beautiful yellow roses! Ensuring top-notch quality and secure packaging is essential to us. If you ever need more stunning roses or assistance in the future, feel free to reach out. Thank you for choosing Global Rose!
As the sender, not the recipient, I am submitting this feedback Roses arrived on time and via the picture my daughter sent me, they were lovely and in tact.
The roses were the wrong color. Instead if pink they were purple. But it actually ended up being a great mistake because the purple made the bouquets look so much better. They were fresh and smelled great. I would definitely order again!
Good: Received 60 Tulips that were beautiful and in great condition
Bad: #1They arrived a day later than promised
#2 The note my friend sent with them was not attached and he was very upset when I told him
Dear Tracey. We're happy that you loved the tulips! We apologize for the delay in delivery, we shipped them on time and worked very hard to meet all customers' delivery dates. We kindly advise scheduling the delivery date 2 or 3 days prior to your special event to allow your flowers ample time to bloom and to account for any potential courier service delays.
Thank you for bringing the note issue to our attention. We are so sorry that our team missed the note for your flowers, please accept our apologies. We appreciate your understanding and support!
I ordered 200 assorted Tulips. Most of the Tulips were beautiful. Some were missing blooms and some stems were really short. Overall, they were beautiful. I also ordered 180 from Sam's Club. Wouldn't you know, they are from the same exact company as Global Rose but half the price!
Dear Loriann,
Thank you for your feedback! This helps us to improve our services. Our customer satisfaction is our number one priority and our claims policy states that if anything goes wrong with your order, you can always reach us at claims@globalrose.com or through our live chat and speak with a live representative and we will assist immediately to fix it. Our team is at your service!
Also, we kindly inform you that although Sam's Club's tulips are from the same company as ours, they are not the same size as we offer only premium tulips.
I have ordered flowers many times and have never been disappointed with any order. They are always beautiful and arrive when promised.
Lilies look great. Roses may snap out of it before Sunday
We're happy to hear that you're pleased with the lilies! If you have any concerns about the roses, please reach out to our customer service team. We're here to ensure your flowers are perfect for Sunday!
Roses are practically dead and falling apart upon arrival. Cala lilies. We're great tho
Dear Maura,
Thank you for reaching out to us.
We are truly sorry about the quality issues you experienced. Your satisfaction is of the utmost importance to us, and we want to make things right.
To help us better understand the situation and find a suitable resolution, we kindly request that you provide us with pictures of the affected items as per our policy. This will enable us to investigate the matter thoroughly and address it accordingly. We genuinely want to ensure that you have a positive experience with our flowers.
Kindly note that upon arrival, some fresh flowers may appear dehydrated due to the long journey from South America. However, with proper care, they can regain their vitality within the next 12 hours. We recommend trimming the stems by approximately œ inch and placing them in clean, room temperature water with the provided flower food. Our flower care tips, available at https://globalrose.com/flower-care.html, can provide you with more detailed instructions to keep your flowers looking fresh and beautiful.
If, despite following our flower care instructions, your flowers still appear wilted or dehydrated, please inform us directly so that we can address your concerns immediately and find a suitable solution.
Thank you again for bringing this to our attention. We appreciate your understanding and patience as we work towards resolving this issue. Please feel free to contact us with any additional information or questions you may have. We are here to assist you in any way we can.
Best regards,
Federico
1st time purchasing from here. I pray i receive it tomorrow.
I need it for saturday's party
Las ordene psra un regalo de cumpleaños y después de hidratarlas quedaron perfectas y hermosas
All 900 long stemmed carnations in assorted colors are beautiful and arrived on time. Impressed with the care in packaging.
Very happy and will order again.
Very good they answer right away, but my order arrived with the flowers and the greens half dried from the heat on the delivery truck, I guess.
Dear Reyna,
Thank you for reaching out to us.
Flowers may arrive slightly dehydrated due to the long journey from South America, but do not panic! With appropriate care, they can be brought back to looking great within the next 12 hours.
Upon receiving your floral box, we recommend trimming the stems around œ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html
Please keep in mind that most of our fresh roses will come with 3 guard petals that may have a different color than the true color of the rose. For example, white roses have green or brown guard petals. You may remove them once the flowers start to bloom. Watch this video to learn more about guard petals: https://www.youtube.com/watch?v=gz4hGnDVhYc&feature=youtu.be
If your flowers still appear wilted or dehydrated, please provide pictures and we will be glad to discuss further.
Best regards,
Federico
Flowers came on date I requested and I am happy with your flowers. I would have gave you 5 stars but every time I order from you I have to go pick up the flowers from a local FedEx store because you ship it signature required. This is a problem because I work and you should give the option to have no signature required.
Beautiful vibrant full of fragrance. Flowers last for weeks.
These came in absolutely impeccable condition and were beautiful bouquets for my sisters bridal shower!
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- Sitejabberâs sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you! It's wonderful to know that they arrived fresh and on time for your event. If you ever need flowers for future occasions or have any questions, feel free to reach out. Thank you for choosing Global Rose to be a part of your Easter celebration!