From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was great service and delivery for my mom. I always order flowers from this company
Beautiful Roses - speedy delivery
Great experience
Thank you, Tracy! We're very happy to hear that you think our flowers are the best and most beautiful. Thank you for choosing Global Rose for your floral needs. If you ever need more flowers or assistance, we're here for you.
Best ever great experience. I use them all the time
We're happy to hear you had a great experience with us! Thank you for choosing Global Rose. If you ever need more flowers or assistance, we're here for you.
Have always had a great experience with Global Rose
Thank you for your continued support and kind words! We're delighted to hear that you've consistently had great experiences with us. Your satisfaction is our priority, and we look forward to serving you again in the future.
Flowers are beautiful. We got lots of variety of colors. Only one small problem was getting them half of our order came in on Monday and half came in a day late on Tuesday.
Dear Melanie. Thank you for sharing your feedback! We're delighted to hear that you found the carnation flowers beautiful and enjoyed the variety of colors. We apologize for the inconvenience caused by the delay. If you have any questions or concerns, please feel free to reach out and we'll help you. We appreciate your support!
A large order of 61 white roses to be delivered to my home. I wanted them delivered on Monday to distribute to my staff for nurses Week. Unfortunately there was a signature required by FedEx for pick up which delayed a day. Two roses were kinda crushed and a few outer petals were yellowish but could be removed. Overall good purchase.
Thank you for sharing your experience with us, and we're glad to hear that overall it was a good purchase for your celebration! We apologize for any inconvenience caused by the delay, after placing your order you received a confirmation email that mentioned a signature is required for delivery.
Your feedback is valuable, so, if you ever need assistance in the future, please don't hesitate to reach out at support@globalrose.com and if you have any issues with your flowers our claims team is here to help at claims@globalrose.com we're at your service!
Easy to find what you need. Arrived right on time. Were easy to contact
Thank you for your review and high rating! If you ever have any questions or need assistance, don't hesitate to reach out. We're here to help!
I've been ordering for couple of years now and each time was beautiful roses that lasted a week. Long sturdy stems, firm buds that opened gradually. This time, the buds were small, stems were thin and fragile, although the roses arrived on time, the event was two days later and the roses were half dead for the event. Petals kept falling off and they just did not hold up like the last two years. We followed the arrival instructions with watering and trimming etc. This did not help.
Dear Mona,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you noticed that the stems were not perking up so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could send you a replacement as soon as possible.
We kindly inform you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
This was my first time ordering with GlobalRose and after placing my order I didn't receive a confirmation email until product shipped out a few days later. This worried me a bit as I was on a time crunch. Their customer service through chat was great for all my concerns!
Thank you for sharing your experience with us! We apologize for any concern caused by the delay in the confirmation email. We're glad to hear that our customer service team was able to assist you promptly and address your concerns. Your satisfaction is important to us, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Delivery was on time. Quality was ok. Tulips were a huge disappointment. Blooms were way too small and barely opened up after 24 hours and then promptly wilted.
Dear breann,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
The roses are beautiful and in nice quality. They were delivered in great condition and on time. I'm satisfied.
We're happy that you're satisfied with the beautiful roses and the quality of your order! Ensuring timely delivery and excellent condition is our priority. Thank you for your positive feedback! If you ever need more flowers or assistance in the future, we're here for you.
Roses were on time a good quality. Would use them again.
We're delighted that the roses met your expectations! Thank you for your positive feedback and for considering us for future purchases. Your satisfaction is vital to us! If you need anything else, don't hesitate to reach out.
Easy website to navigate - ordering process was quick and easy.
Thank you for your feedback! If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
Thank you for the beautiful flowers for my daughter's bridal shower. They arrived on time and were perfect.
You're most welcome! It warms our hearts to hear that the flowers added to the joy of your daughter's bridal shower. Ensuring timely delivery and perfection in every bouquet is our pleasure. Wishing your daughter a lifetime of happiness!
Very responsive and professional via online chat. Flowers arrived in the morning or the day they were scheduled to arrive. Excellent packaging.
Thank you for your kind words! Providing prompt and professional service is our priority, and we're happy your flowers arrived as expected. We take great care in our packaging to ensure your blooms arrive fresh and beautiful. We appreciate your feedback!
Some of the flowers were broken off and some of the stems where bent in half
Dear Aryeh,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on May 03 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could send you a replacement as soon as possible.
We kindly inform you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
Very nice though i would like more variety
I am a little upset that I was supposed to receive a discount on this order but did not! Please give me the promised discount
Received on time and every flower was in great condition! Packaged carefully.
We're delighted to hear your flowers arrived on time and in great condition! Our team takes great care when packaging each order. Thank you for choosing Global Rose! If you ever need more flowers, we're here for you.
I dont want to leave a review in writing
Thank you
Thank you for your 5-star rating! If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
Beautiful carnations for Mother's Day gifts. Will definitely order again!
Dear Kim. Thank you for choosing Global Rose for your Mother's Day gifts! We're happy you loved the carnations. Looking forward to serving you again soon!
Thank you for great product & awesome service. I really appreciate the process.
Hope we may get a special rate for a nonprofit organization in our orders
Thank you
Thank you for your kind words and for choosing Global Rose, your support means a lot to us!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad that you and your mom enjoyed our service and the flowers! Thank you for your continued support and trust in us. We look forward to serving you again in the future!