From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I have ordered Roses from Global Rose for a few years. Never a let down another great experience this year even after I messed up my order. The young Lady on their chat line smoothed everything out and I had another great experience with my Roses arriving on time and lots of compliments on how beautiful the were. Global Rose will be my go to place for all my flower needs.
Thank you for your continued trust in Global Rose! We're delighted to hear that despite a small hiccup with your order, our team was able to assist you promptly and ensure that your roses arrived on time and as beautiful as ever. Your satisfaction is our top priority, and we're honored to be your go-to place for all your flower needs. If you ever need assistance or more flowers in the future, don't hesitate to reach out.
800 carnations were here on time (3 days early). They were packaged well. I trimmed them and put them in water and they bloomed beautifully. Will order again next year!
We love to hear that they bloomed beautifully! Thank you for choosing us for your floral needs, and we're delighted that you're already planning to order again next year. If you ever need more flowers or assistance in the future, we'll be here to help!
The flowers came in good condition in a thick box. Unfortunately, Fed Ex did not deliver due to a miscommunication on the business being closed. I had to drive 30 miles away to pick them up. Some of the carnations did not open after being cut & placed in water, thought they would be more open after 48 hours, but have started to open after 3 days, looking good now.
Dear Greg. We apologize for any inconvenience caused by the miscommunication with FedEx and the delay in the carnations opening. We're glad to hear that they've started to open after a few days and are looking good now. Your feedback is valuable, and we'll use it to improve our processes. We appreciate your feedback, thank you for choosing Global Rose.
If you have any further concerns or need assistance in the future, please don't hesitate to reach out. We're here to help!
Global Rose was easy to order, shipped on time and arrived in good shape. Also, good communication throughout the process and price was good for our budget.
Thank you for your kind words! We're glad that your shipment arrived on time and in good shape. We're also happy you appreciated our communication and found our prices suitable for your budget. If you ever need flowers or assistance in the future, don't hesitate to reach out. We're here to help!
GlobalRose was great. With a personal touch. The experience was wonderful.
Thank you for your kind words! We're glad you had a wonderful experience with us. If you ever need flowers or assistance in the future, don't hesitate to reach out. We're here to help!
This is the 3 year I have ordered yellow roses for my wife on Mother's Day. They are her favorite. This year the roses were the best form a color and freshness. So happy with gobalrose as my suppler for special occasions. 5 stars
We love to hear that the yellow roses for your wife were perfect for Mother's Day! Thank you for choosing us as your supplier for special occasions, and we're delighted to have served you for the past three years. If you ever need more flowers or assistance in the future, we'll be here to help you make every occasion memorable.
The flowers arrived well packaged and so very fresh! They were amazing for Mother's Day for our church.
Thank you for the 5-star rating! We're delighted to hear that the flowers arrived as expected and were amazing for your Mother's Day event. If you ever need flowers for any other occasions, we'd be happy to assist you.
Great experience, great value, and delivered on time.
Thank you for the 5-star rating! We're glad to hear that you had a great experience. If you need assistance in the future, feel free to reach out. We're here for you.
The flowers were not as high quality as in the past. Also, I ordered an assortment of colors, but only two colors were shipped. I don't consider two colors an assortment.
Dear Tim,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
Regarding the color, we ship a color from every 25 flowers, since less than 50 flowers were ordered it was not possible for us to add additional colors.
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
Was here when I got home from work was a little warm out so I was afraid they would be very wilted but to my amazement the wee just as gorgeous as ever! Actually my brother sent them for a Mother's Day gift!
Dear Cory. We're glad your flowers were gorgeous! It's wonderful that your brother sent them as a Mother's Day gift. We appreciate your feedback and if you ever need flowers for any occasion in the future, we'd be happy to assist you.
Flowers were great quality and lasted well. Perfect for our Mothers Day event.
Thank you for choosing us. We're honored to be part of your Mother's day event and appreciate your kind words. If you ever need flowers for future events, don't hesitate to reach out. We'd be happy to assist you again!
The flowers came in time and were beautiful! Some were a little damaged, but that was super minor, maybe 3-4 out of 200. Thank you!
We're delighted that your flowers arrived on time and were beautiful! While we apologize for the minor damage to a few of them, we're glad it didn't detract significantly from your overall satisfaction. Thank you for choosing us, and we appreciate your understanding.
If you ever need assistance you can reach out to support@globalrose.com and if you need more flowers in the future, we're here for you!
I've ordered from Global Rose several times. The flowers are always beautiful. This time there was a small mixup with my order, but customer service was very extremely helpful in resolving my issue!
Dear Melody. We're glad you've been a loyal customer and you've consistently found our flowers beautiful! While we apologize for the mix-up with your recent order, we're delighted that our customer service team was able to assist you promptly and resolve the issue to your satisfaction. Thank you for your continued support. If you ever need assistance in the future, please don't hesitate to reach out.
GlobalRose has always sent me the freshest, most beautiful flowers, on-time, every time!
The service and customer communication is so good that I often forget that I'm also able to get these flowers at an extremely attractive price!
They are the best in the business.
That's why I rate them 7 stars on a 5 star scale!
Thank you so much for your review and your seven-star rating! We love that you've consistently received fresh, beautiful flowers, and they've always arrived on time. Your satisfaction means the world to us, and we're grateful for your continued support. If you ever need more flowers in the future, we'll be here to provide you with the same excellent service.
Global Rose has a great interactive website that makes ordering easy. They maintained excellend communication and shipping updates were acurate.
Thank you for your kind words! Providing a seamless ordering experience and clear communication are top priorities for us. If you ever need assistance or have any questions in the future, feel free to reach out. We're here to help!
First, the flowers were great, and will be ordering again. However, I didn't like how fast your cart clears out. As I would click through the different options, debating and getting opinions on what to order, I would all the sudden realize the cart was empty, and would have to go back and re-add what I had already selected. Also, I wish there were more options for Quantity. I believe with the Leather leaf, the options were 60 stems or 100 stems. I wish there would have been a way to order 70 or 80. Or be able to choose in terms of bundles.
Dear Brianna. Thank you for your valuable feedback! We're delighted to hear that you were pleased with the flowers and you plan to order again. We apologize for the inconvenience caused by the cart clearing out too quickly and the limited options for quantity. The shopping cart automatically gets empty after 12 hours of inactivity.
We'll take your suggestions into consideration for improving the user experience on our website. Your satisfaction is important to us, and we appreciate your input. If you have any further suggestions or need assistance in the future, please don't hesitate to reach out.
The carnations arrived mostly closed up with two days to open which did not happen!
I thought I would receive 160 single fully bloomed carnations for our Mother's Day
Celebration at our church. The carnations were small, and closed and the stems were very
Brittle and broke easily. It was a mess.
The bundles had many small carnations with shorter stems so I could not pass them out individually with shorter stems either.
We purchased 160 and when counted only 153 were counted.
Saturday night at nine I had to go to Fred Meyer to purchase more fully developed bouquets for our altar. I did get the bundles from Fred Meyer for 50% off though on the eve of Mother's Day!
I was up late and fiddled around with these carnations for two days trying to make it all right for Mother's Day.
We will not be using GlobalRose again.
Jerilyn Whitaker
Office Manager
Dear Jerilyn,
Thank you for reaching out.
All of our flowers are not shipped with the blooms open. That would heavily impact their lifespan.
Usually, they take up to 3 days to fully bloom since their arrival.
We apologize there was confusion regarding this.
Best regards
Claims department
Received my flowers as scheduled (a Thursday) and handed them out on Sunday morning to all the moms. Flowers were beautiful, although not quite the color that I was expecting. This is our second year ordering through GlobalRose for Mothers Day and we'll continue to do so.
Thank you for your continued support! We're glad to hear that your flowers arrived on schedule and were beautiful. We appreciate your feedback and look forward to serving you again next Mother's Day! If you ever need flowers for any other occasions, feel free to reach out.
Flowers were on time and beautiful! We had no problems or issues whatsoever
We're very happy that your flowers arrived on time and were beautiful! Thank you for choosing us and for sharing your positive experience. If you ever need flowers or assistance in the future, we're here for you!
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind words! We're glad to have met your expectations with our roses and time delivery. Your recommendation means a lot to us!