From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
No explanation needed, beautiful flowers I can't wait until I give them to my gf
The process was so easy, I didn't think I'd be able to find anywhere that delivered this large of a quantity of flowers and be reliable. I will definitely be coming back here for all of my large event needs!
We're happy to have exceeded your expectations! Making the process easy and reliable is our goal. Thank you for choosing Global Rose, and we look forward to serving you again in the future!
Never been this disappointed with a company before!
Dear Hugh. We're truly sorry to hear that you're disappointed. Your satisfaction is our top priority, and we aim to meet your expectations. Your order 695403 was successfully delivered by FedEx on May 10th as requested.
However, if you encounter any issues or have questions, please reach out to our customer service team at support@globalrose.com so we can address your concerns. We appreciate your feedback!
We were able to quickly and painlessly order flowers for Mother's Day. They arrived on time and in great condition. The prices were fair.
Providing a seamless experience with timely delivery and beautiful roses is what we aim for. Thank you for choosing Global Rose for Mother's Day. We appreciate your support and look forward to serving you again!
Great price………………………………. …………….…………………………………………………………………
We're glad to hear you found our prices great! Thank you for choosing Global Rose. We strive to offer high-quality flowers at affordable prices. If you have any questions or need further assistance, feel free to reach out.
Flowers arrived not looking good at all.
It took about 2 to 3 days for the flowers to look a little better after putting them in the vaze.
Dear Leandro,
Thank you for your feedback. We kindly remind you that since our flowers are natural and fresh-cut flowers, they need time to hydrate and bloom. But do not panic! With appropriate care, you can bring them back to looking great. Our care instructions are included in your order confirmation email, or there is a QR code on the box that you can check.
You also can reach us at support@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
I love it very clear but roses could've been better
Thank you for your feedback! We apologize if the roses didn't meet your expectations, and we appreciate your feedback. We hope to have the opportunity to exceed your expectations in the future. If you have any further concerns, please feel free to reach out at support@globalrose.com our team is at your service.
I ordered roses for my mama for Mother's Day. They arrived on time, nicely packaged, to Kauai. The roses were very pretty, and she is happy with them. She said that they also smell wonderful. The price was reasonable, and they ship to Hawaii. The issues: leaves were slightly wilted (not a big deal), the vase was much too short for roses (she had vases the right size, so again not really a problem), and there were 50 instead of the 100 ordered. All in all, a good experience. Will I order again? I guess that depends on how long they last.
Dear Julie,
Thank you for your order.
We were reviewing your order and we realized you only ordered 50 roses, 25 red, 25 white.
Regarding the vase, unfortunately that is the biggest vase we can ship along with the roses so that the vase and the flowers can arrive in good shape.
We hope the flowers are enjoyed!
Best regards
Claims department
Easy to order but once received the flowers were dead
Dear Kelin,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
They were supposed to be next day roses… ordered them for Thursday so I could prep them for Saturday night (they did not open up)
It's Tuesday (May 14) AND THEY STILL HAVENT OPENED UP… about 16(?) roses came broken from the stem
-the rose food came broken and all over the box along with 2-3 spiders…
-stems were not 16-18" most were 12"16 VERY FEW 18"
Dear Jazmin,
We are very sorry that your order didn't meet your expectations and we kindly inform you that our customer satisfaction is our number one priority. Please contact us at claims@globalrose.com and provide pictures of your flowers, or through our live chat and speak with a live representative. Our team is at your service!
Easy of ordering and on time roses came in great shape and were beautiful
Thank you for your kind words! We're glad that ordering was easy, and that your roses arrived in great shape. We appreciate your feedback and look forward to serving you again in the future!
The flowers were so unexpected and just wonderful. I was able to create numerous bouquet's from the huge number of flowers. The colors were gorgeous and they even smelled wonderful.
Thank you for sharing your experience with us! We're happy that the flowers made the celebration special and that you were able to create numerous beautiful bouquets. Your satisfaction means a lot to us, and we're glad you enjoyed the colors and fragrance. Thank you for choosing GR!
They were beautiful as described.I will be doing business with you again
Dear Cynthia. We're glad you found the flowers beautiful and as described! Thank you for your kind words and for choosing us. We look forward to serving you again soon!
Quick and easy to place order
Shipping with fedex was very complicated
Thank you for your feedback! We're glad to hear that placing your order was quick and easy. We apologize for any complications you experienced with FedEx shipping. Whenever yo have concerns, feel free to reach out at support@globalrose.com and our customer service team will gladly help you.
Ordering was fine on the website, delivery was on time. But, a few days before shipping was told my order was going to be substituted. Did not have much choice becasue of timing to go with another vendor.
Dear Tim. We apologize for any inconvenience caused and understand the importance of timely delivery. When you have doubts or questions you can reach out at support@globalrose.com we're at your service and work promptly to help you.
We appreciate your understanding and hope to serve you better next time. Thank you for choosing Global Rose.
I order three mix bunches of carnations two were basically white and one purple would have like more contrast. That being said they arrived in good condition and were just opening up.
Thank you for your feedback! If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
It was great. Lovely roses. Would definitely order again
Thank you for choosing Global Rose! We look forward to serving you again soon!
I was disappointed with the colors of the flowers selected for my order and will not order this assortment again. Additionally, many of the flowers arrived as open blooms rather than as fresh closed blooms.
Dear William,
Thank you for your order and for reaching out.
We are sorry for this.
Unfortunately, on our assorted products we cannot guarantee specific colors as colors are Our Assorted color is a combination of colors randomly selected by our greenhouse teams and is not an exact reflection of the pictures associated with these items.
Regarding the blooms please send us some pictures of these flowers and we will investigate the issue.
If you have further concerns please let us know
Best regards
Claims department
Roses were beautiful and delivered right on time! Highly recommend!
Thank you for your kind words! We're glad to have met your expectations with our roses and time delivery. Your recommendation means a lot to us!
I have ordered Roses from Global Rose for a few years. Never a let down another great experience this year even after I messed up my order. The young Lady on their chat line smoothed everything out and I had another great experience with my Roses arriving on time and lots of compliments on how beautiful the were. Global Rose will be my go to place for all my flower needs.
Thank you for your continued trust in Global Rose! We're delighted to hear that despite a small hiccup with your order, our team was able to assist you promptly and ensure that your roses arrived on time and as beautiful as ever. Your satisfaction is our top priority, and we're honored to be your go-to place for all your flower needs. If you ever need assistance or more flowers in the future, don't hesitate to reach out.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
That's wonderful to hear! We're glad that you're happy about the flowers for your girlfriend. We hope they bring her lots of joy! If you need any further assistance, feel free to reach out.