From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
My mother was delighted with a gift of so many roses. Thank you Global Rose.
Incredible experience! From the selection, the ordering, the great customer service, the shipment, the instructions, the quality, the breathtaking end results, and the fact that more than a week later—the roses still look lovely…I don't know how this company did it! God's blessings were definitely involved, allowing His creation of the flowers to be cared for in such a way by the workers, and eventually arriving safely to me so that I could prepare the roses for Mother's Day festivities at church. The ladies loved them, and I was so pleased.
The 50 roses were packaged so efficiently that I couldn't believe they sent the right amount. I recounted the stems at that point because about half of the rose tops (petals) were not visible because of how the flowers were carefully packaged. The instructions are important to read before unbundling them!
Customer service reps were good about emailing me replies right away upon ordering, and when I needed to verify that they knew the chosen color (since I thought I made a mistake). Shipping and tracking notices were emailed and accurate.
The roses were beautiful, and nobody at church who asked me which florist I went to for the flowers could believe that I ordered the roses on-line! I took a chance and it really worked out as the best choice!
The celebration was lovely and joyful, with many thanks to Global Rose. I appreciate all the efforts made in the background to prove this was the right decision I made in taking a chance with this company. "Sight unseen" with the live flowers before knowing if everything would work out—but what great quality, value, and customer service, which led to a blessed event!
Thank you for your wonderful review! We're happy our roses made your Mother's Day festivities so special. It's truly a team effort, and we're grateful for your kind words. We're delighted that you and the ladies enjoyed them. We look forward to serving you again!
Carnations were delivered on time. About 75% of the stems were in great condition. I would use this service again
Thank you for your feedback! We're glad your carnations arrived on time and in great condition. We apologize for any that didn't meet your expectations. Our team is at your service and if you need help, don't hesitate to reach out at support@globalrose.com We appreciate your support and look forward to serving you again!
Checkout was easy, delivery was on time and roses were beautiful.
Thank you so much for your kind words! We look forward to serving you again.
Flowers were received on time and in good condition for the mothers in our church. We have ordered before and will order again.
Thank you for your continued support and for choosing Global Rose for your floral needs. We look forward to serving you again in the future!
The base was way too small for the amount flowers that I purchased, so its unusable
Dear Kaylin. We're sorry to hear about the issue with the vase size. Our team is always happy to provide you with great customer service. If you need help or have any questions, feel free to contact us at support@globalrose.com and we'll help you since your satisfaction is our priority. Thank you for choosing Global Rose, we appreciate your feedback.
Flowers were beautiful, very pleased with purchase
Your satisfaction is our priority. Thank you for choosing us as your flower supplier. If you ever need more beautiful flowers, we'll be here to assist you!
Roses came on time, in good condition.
Will definitely order again.
Thank you for your feedback! We're happy that your roses arrived on time and in good condition. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again for more floral beauty!
I purchased these for an Assisted Living facility so we could give them to staff, female residents and put them on the tables for decoration and they were better than we could have expected! Long, beautiful and well packed. They still look good six days later sitting on tables! I ordered them online with ease and they arrived five days later exactly when they said they would.
Thank you for the 5-star rating! We're happy that your purchase was easy and the roses beautiful. We're grateful for your support. If you ever need more, we'll be here to assist you!
I received the flowers on time. The flowers were fresh, and or those who received them were blessed.
We're happy that the flowers arrived on time and brought blessings to those who received them! Your satisfaction is our priority, and we're grateful for your kind words. Thank you for choosing Global Rose, and we look forward to serving you again!
Hoping someone will reach out asap to correct mistakes.
Dear Nichole,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your yesterday May 15 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could send you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and your order confirmation state that if anything goes wrong with your order you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
Quick easy and affordable, flowers were beautiful.
Your satisfaction is our priority, and we're grateful for your kind words. Thank you for choosing Global Rose, and we hope to serve you again soon!
Good experience, came on time, flowers in good health
It's fantastic that your flowers arrived on time and in good health. Thank you for choosing Global Rose. If you ever need more flowers, we're here for you!
I have had great success in the past but I think I chose the wrong flowers this time. The snapdragons are completely faded and did not come back after unpacking. The delphiniums are delicate and about 50 percent just did not make it. The Pom poms are great. Really love them. But tomorrow is our event and we'll be out searching for back ups. So sad.
Dear Mary,
Thank you for being a valued customer.
I'm truly sorry to hear about your unfortunate experience with your order. Please accept our sincere apologies.
To assist our team in resolving your concerns, please provide pictures of the items that require our attention as mentioned in our claims policy. We appreciate your cooperation in helping us rectify this unfortunate experience for you.
Thank you for sharing your pictures with us. We greatly value your feedback and will use it to improve our services.
If you have any further questions or require additional assistance, please feel free to reach out to us. We are here to help.
Best regards,
Federico
Ordering and check out was seamless. And customer service was very responsive!
We're delighted to hear that your ordering and checkout experience was seamless! Our customer service team is always ready to help with your needs. Thank you for choosing Global Rose, and we look forward to serving you again soon!
Good, some minor snags. A phone call and or phone customer service would have been nice. But good overall.
Thank you for your kind words, Thomas! Your feedback is valuable, and we appreciate your support! Our team will be happy to assist you at support@globalrose.com or via live chat. We're at your service.
Flowers arrived early the day requested and in perfect condition. Couldn't have asked for a better experience.
We're happy your flowers arrived early and in perfect condition! Providing you with a seamless experience is our top priority. Thank you for choosing Global Rose, and we look forward to serving you again soon!
Beautiful roses but the delivery maybe had something to do with the flowers being crushed so alot or roses were dead on arrival.
Dear IAN,
We sincerely appreciate your recent order.
We deeply regret to hear about the issue you encountered with your flowers. It appears that during transit, the bunch was displaced from its original position in the box, and some of the fresh blooms have been compressed against the cardboard. Typically, in such instances, the 12 blooms on the upper row of the bouquet are more susceptible to damage. However, the 13 flowers packed in the inner layer should be intact.
Could you kindly unwrap the bouquet entirely and confirm if this is indeed the situation you've encountered? If so, we would greatly appreciate knowing the exact number of damaged flowers, and we are committed to promptly getting back to you with alternatives.
Your satisfaction is of utmost importance to us, and we are dedicated to resolving this matter to your complete satisfaction.
Respectfully,
Federico
The flowers that I ordered came the wrong color and the stems were broken and they were already dying
Dear Diana,
Thank you for being a valued customer.
I'm truly sorry to hear about your unfortunate experience with your order. Please accept our sincere apologies.
To assist our team in resolving your concerns, please provide pictures of the items that require our attention as mentioned in our claims policy. We appreciate your cooperation in helping us rectify this unfortunate experience for you.
Thank you for sharing your pictures with us. We greatly value your feedback and will use it to improve our services.
If you have any further questions or require additional assistance, please feel free to reach out to us. We are here to help.
Best regards,
Federico
Received 100 roses and they were packed perfectly and looked so beautiful!
Thank you, Christina, your satisfaction means the world to us. Thank you for choosing Global Rose, and we hope to serve you again soon!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We love to hear that your mother loved the gift of roses! Making someone's day brighter is what we strive for. Thank you for your kind words and for choosing Global Rose for your floral needs.