From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I ordered these as a surprise for a teaching friend who is retiring - children in her school will hand delivering a carnation with a note for her. These will make a spectacular bouquet of love for her!
Navigating your website was a struggle and took me way too long to buy flowers. Changing billing info from shipping info proved very difficult. I almost gave up on your website.
We apologize for the trouble you experienced on our website. Your feedback is invaluable, and we're here to make your user experience smooth. If you need assistance, please reach out to us directly at support@globalrose.com Thank you for your patience and for choosing us.
They came in very fast and they looked beautiful! Yes they may be a little like seem like they are dying when you open the box but that's cause you have to take them out gently and put the flower food in a bucket and then some water and the flowers in there they should bloom within the next 24 hours they looked big and amazing
Thank you so much for the 5-star review, Mariela! We're happy you loved the flowers and that they bloomed beautifully. We appreciate your support and look forward to serving you again.
The carnations were delivered as stated and were still vibrant for our event.
Thank you for your kind words, Peter! We're glad the carnations were vibrant and timely for your event. We appreciate your support and look forward to serving you again!
Fast and easy ordering! Was expecting to receive a discount yet the system would not provide one.
Timely arrival, beautiful flowers. Better than expected.
Thank you for your great review! We're glad to have exceeded your expectations. We look forward to serving you again!
First time ordering from here. It came the day that I needed it too but some of the flowers were small had few petals while hydrating them but others were very beautiful and big I had ordered 50 but I will still order again to see how they look again
Dear Briceyda,
We are very sorry to hear this.
Your satisfaction is our top priority.
To help you, the next time anything goes wrong with your order please contact us right away and sens us an email to claims@globalrose.com and we will investigate the issue.
Best regards
Claims department
The flower came one day behind and we could sell it to our scholars for Teacher Appreciation week. We had to go to our local supermarket to purchases roses.
Dear Shameika,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
It got here on time great quality roses I love them so much
Thank you for choosing Global Rose. We appreciate your kind words and hope to serve you again!
Received hydrangeas and baby breath for wedding and they were gorgeous! All blooms were huge and in perfect condition! I will definitely use you again for future events!
We're happy that the hydrangeas and baby's breath for your wedding were in perfect condition! Thank you for choosing us, we're honored to have been a part of your special day and look forward to serving you again for your future events!
The flowers are way more purple than the pictures, and you have less white on the flowers. Furthermore, the stems are about 7-8 inches instead of 10.
The flowers were very well packaged and came with mostly closed flowers which was perfect
Dear Odile,
Thank you for the feedback!
Since flowers are products of Mother Nature, please keep in mind that colors may have a slight difference from what you see on the screen to what you receive. Monitors display colors differently and everyone can see these colors differently. The color intensity of a flower depends on factors such as sun intensity, rain, soil nutrients, etc. We try extremely hard to ensure our photos are as life-like as possible, but please understand the actual color may vary slightly from your monitor.
As per the length of the stems, we kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
Best regards,
Catalina Bayona
These are the worst roses I've ever bought. The price was fair if they weren't all wilted and not pretty at all. I will never purchase from this company again. Easy to use.
Thank you for your feedback! If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
The flowers came alive and we useful for my event. I would buy again.
Thank you for your kind words! If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
Very easy to order. Arrived on time in perfect condition.
Thank you for the review, Lydia! We're glad your sunflower bouquet arrived on time and in perfect condition. We appreciate your kind words and look forward to serving you again!
I ordered 5 months ago, they were excellent in communicating. Flowers are beautiful and on time for the wedding!
We appreciate your kind words, Kristen! We love that our communication and flowers made your wedding special. Thank you for choosing us and congratulations!
Ordered roses for less than a week delivery and they delivered after failing to find another website that would fulfill my order.
Thank you for your review! We're glad we could fulfill your order efficiently and precisely. Your satisfaction is our priority. If you need anything else, please feel free to reach out. Thank you for choosing us!
Flowers arrived in a timely manner and were beautiful!
Thank you for your review, Danielle. Your satisfaction is our top priority. Thank you for choosing us for your floral needs, if you ever need more, feel free to reach out.
Flowers arrived on time and were in good condition!
We appreciate your support and kind words. Alexandria. Thank you for choosing GR. We look forward to serving you again.
I was in a jam & of course waited last minute. Graduation Season here! Needed Carnations to make a lei! Got them the next day! You totally saved me! Flowers were beautiful & fast delivery! Can't thank you enough!
Thank you, Mikalisa! We're so glad we could help you during graduation season and that your carnations arrived just in time. Your satisfaction means the world to us. If you ever need anything else, don't hesitate to reach out.
Last year we were very pleased with our order. This year was so-so. Some of the flowers are pretty wilted, but we're doing our best with them. Others are beautiful.
Update: They reached out and we followed their instructions and they look great now!
Dear Andrew,
Thank you for reaching out to us.
Flowers may arrive slightly dehydrated due to the long journey from South America, but do not panic! With appropriate care, you can bring them back to looking great within the next 12 hours.
Upon receiving your floral box, we recommend trimming the stems around ½ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html
Please keep in mind that most of our fresh roses will come with 3 guard petals that may have a different color than the true color of the rose. For example, white roses have green or brown guard petals. You may remove them once the flowers start to bloom. Watch this video to learn more about guard petals: https://www.youtube.com/watch?v=gz4hGnDVhYc&feature=youtu.be
If your flowers still appear wilted or dehydrated, please provide pictures and we will be glad to discuss further.
Best regards,
Federico
Everything came in impeccable! Beautiful flowers. None were damaged. Great job!
Thank you for the lovely review, Carmen! We're glad your flowers arrived in perfect condition and you loved them. We appreciate your kind words and look forward to serving you again! If you ever need anything, feel free to reach out.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your story, Diane. We're happy that our carnations will be part of such a special surprise. We appreciate your kind words and are here for you whenever you need more floral beauty!