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GiftTreeReviews 1,897

3.5
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GiftTree Reviews Summary

GiftTree has a rating of 3.5 stars from 1,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.

service
296
quality
1,152

Instant Feedback

17,503 reviews
Georgia
1 review
0 helpful votes
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Beautiful gift basket
September 2, 2021

My daughter loved her gift basket. Very classy look.

Date of experience: September 2, 2021
Massachusetts
2 reviews
0 helpful votes
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Great Service, quick delivery
September 2, 2021
Updated review

I like the wonderful selections available. Process for selection and check out is great. Free delivery and delivered before promised.

Date of experience: September 2, 2021

I like the wonderful selections available
August 25, 2021
Previous review

I like the wonderful selections available. Process for selection and check out is great. Free delivery dates available needs to improve.

Date of experience: August 25, 2021
Maryland
1 review
0 helpful votes
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I use Gift Tree at least once a week to send an employee a tribute for hospitalization, death in the family or birth. I can always find a gift that is appropriate for each occasion and always get good reviews from the receiver.

Date of experience: September 2, 2021
Virginia
1 review
0 helpful votes
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I wish image matched what was delivered.
September 1, 2021
Updated review

Description should match image of product and what arrived was not as good as the description.

Date of experience: September 1, 2021

Description should match image
August 24, 2021
Previous review

Description should match image

Date of experience: August 24, 2021
New York
1 review
0 helpful votes
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Horrible late Horrible customer service and he claims he was a supervisor will not order or refer. This was a bearevment basket supposed to be delivered sat was delivered Tues! Missed funeral no one was home.

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 1, 2021
California
1 review
0 helpful votes
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I wanted a fruit basked for my family member, I was told that was not available in the area that it would be delivered to and all that was available was a box with oranges, pears and apples. I think that is very boring, particularly with oranges and apples because one can get those at any supermarket. And I wanted a basket and not a box. And it makes me not want to purchase on the site in the future, but for some of us it gets to be very expensive. I understand the shipping, et cetera, but if I cannot get what I want I wouldn't be willing to purchase again.

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
Washington
1 review
0 helpful votes
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Never disappointed!
August 31, 2021

Always the perfect gift and always delivered on time. Everyone I sent these gift baskets to love receiving them. Wonderful company to do business with.

Date of experience: August 31, 2021
Arizona
1 review
0 helpful votes
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Very disappointed
September 28, 2021

This is the first time I have ordered from this company. The lily flowers took over a week to be delivered. They never bloomed and many of the flower pods turned brown. I am very disappointed.

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
New York
1 review
0 helpful votes
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Very reliable
August 29, 2021

Gift arrived at 9:45 a.m. on the morning I asked for it to be delivered!

Date of experience: August 29, 2021
California
1 review
0 helpful votes
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The package never was delivered to the recipient.
September 28, 2021
Updated review

I received a notice from GiftTree that the package was delivered 2 days early left on the front porch. It was not delivered to the proper home. My daughter never received her gift!

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 29, 2021

Your gift boxes are always a surprise welcome to friends...
December 14, 2020
Previous review

Your gift boxes are always a surprise welcome to friends and family when they arrive

Date of experience: December 14, 2020
Canada
1 review
0 helpful votes
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Anniversary gift
August 28, 2021

My daughter and her husband Really enjoyed the cheesecake pops and chocolate covered strawberries. They were fresh And delivered on time.

Date of experience: August 28, 2021
Texas
3 reviews
1 helpful vote
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This is the worst company to order anything from. I placed this order 3 weeks ago to be delivered on August 27 for my sister's birthday and now I find out you don't even know when it will be delivered. How can you trust a company that can't even ensure deliveries are made? I talked to you customer service and they offered no compensation for this fiasco except to say sorry... You can believe that I will never be ordering from this company with this kind of non caring customer service. And I will be posting a review of your company as well to warn others of your uncaring company and non delivery as scheduled with an " Oh well' attitude. I'm very disappointed.

Looks like I will be a first time and last time customer

Date of experience: August 27, 2021
Hawaii
1 review
0 helpful votes
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Wine gift basket
August 27, 2021

The gift basket was a great hit and they loved it. Arrived on time too!

Date of experience: August 27, 2021
GB
1 review
0 helpful votes
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As always SUPERB
August 26, 2021

Been using Gift Tree for a while. Never disappoint.

Date of experience: August 26, 2021
North Carolina
1 review
0 helpful votes
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Wonderful customer service
August 26, 2021

I ordered a gift for a special occasion but unfortunately the recipient moved to a new address.
I called customer service and very graciously allowed me to give the new address and the gift was re sent to the correct address.
Thank you!

Date of experience: August 26, 2021
Montana
1 review
0 helpful votes
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Wanted something special for a friend
August 25, 2021
Updated review

The beautiful packaging was all inspiring as she opened the shipping box!

Date of experience: August 25, 2021

Easy and kind of fun!
August 12, 2021
Previous review

Easy and kind of fun!

Date of experience: August 12, 2021
New Hampshire
1 review
0 helpful votes
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These Wine Crates are Great
August 25, 2021

It was very easy to order these wine gifts. They arrived right on time. I would definitely order again.

Date of experience: August 25, 2021
Pennsylvania
1 review
0 helpful votes
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I asked for delivery friday; package was delivered thursday, which was recipient's day off:-/

Date of experience: August 23, 2021
Florida
1 review
0 helpful votes
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Well-received gift!
August 23, 2021
Updated review

Very easy and pleasant transaction. I loved the available choices and the speed of shipping. The recipients were so pleasantly surprised!

Date of experience: August 23, 2021

Very easy and pleasant transaction
August 17, 2021
Previous review

Very easy and pleasant transaction.

Date of experience: August 17, 2021
Ireland
1 review
0 helpful votes
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Birthday Gift
August 23, 2021

From time of purchase to delivery it was a very smooth transaction. The gift was for my daughter's Birthday and she really loved it. I was very happy with everything.

Date of experience: August 23, 2021

From the business

Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.


gifttree.com
Vancouver, WA, United States