GiftTree

The birthday bottle of wine is fantastic, the person who received it was very happy and surprised of the quality of the etching and how the gold make it so beautiful. This was one of the best and special gifts that I have giving to my daughter in law, I'm very happy thank you

Thank you for correcting a wrong that might not even been your own. I appreciate the service you give to your customers. We have used you for the last several years and always get a good response from the recipients of our gifts.
Thank you for the customer service.

Unfortunately, 1 of the 3 bottles of Chardonnay arrived empty with its top off. The other 2 arrived completely intact. The bottles arrived in their individual packets and wrapped well. There was no evidence of leakage on the delivery package.

I have ordered before and was very well pleased with everything. I will be ordering again. There was a little glitch with my first order and you were very gracious to correct it. You well deserve 5 stars. Thank you

Although the card was missed on my gift, customer service responded immediately and issued me a gift card which was nice. The best part is they recognized the issue and realized why I was not happy so I appreciated that.

Amazing variety of gifts to order yet not overwhelming. Reading the customer reviews also greatly informed what I wanted to order. Order arrived EARLIER than my projected delivery date which was super amazing!

Website was easy to follow and prices were fair. The timeline was great and I really appreciated no additional shipping costs. My only request would be a few mire choices like a teapot, some tea choices, mixed with wine and cheese and tea snacks. When sending to a couple one may not drink alcohol. Satisfying voth this would be s good choice.

Easy ordering but was fooled by something online that said you could order same day delivery if you order early enough. The day I wanted them delivered, I signed on early and it told me the soonest it could be delivered was 3 days later. That was a disappointment.

The basket we paid for was the smallest thing, one could never call it a basket. It was such a small box of chocolate it was embarrassing to see what we chose to deliver as a thank you. A complete waste of monies and we will make sure to warn our friends, family and colleagues to not use. For this amount of money, it should have looked respectable, nit like a $20 worth of a small box of chocolates. Shame on you!

I am utterly dissapointed with the quality of flowers that were sent to my girlfriend after her surgery. She has shown me a picture of what she received and it was TOTALLY different from what i ordered. The type of flowers used were so cheap that took away from the entire look and value of the gift! The color of the vase was supposed to be pink, but it came in clear glass. The assortment of flowers was very different from what was in the shown picture.

Rest assured i will never be using your service again.

I placed an order for over 60 baskets! Multiple Clients received rotten fruit. Multiple clients did receive their baskets on time. When I called they couldn't even give me a status. I will look to use a new vendor for my future needs!

I ordered The Orchard Fruit Basket for someone's birthday in Florida. I was so disappointed what was sent. It showed a basket with fruits what they (the local supplier) sent were the fruits on what looks like a paper plate shabbily wrapped in plastic. Giftree has offered a refund of the basket only or $30 credit. I strongly believe I should be refunded more. I will not use their service nor recommend them as they have chosen shappy suppliers

It was easy to order. I'll submit another review when my friends receive their gift!
Update ~ my friends received their gift on the day that Gift Tree promised and they loved the gift basket! They immediately tried all of the foods and said it was great. They asked for the Gift Tree website info and will order gifts for their friends. Thank you!

The delivery date was one day later than expected. No one was home to take it in the house. Therefore it was left outside all night. I know that there is an icepack inside so I hope nothing was spoiled. Thanks Diane Leduc

Poor service, I found one gift was not delivered on time and asked for help right away, but you asked me to contact UPS for this gift. This is incredible as I booked the gift from you and you should contact UPS for tracking. I wrote many emails expressing my concerns, but end up the gift was not found and missed the Christmas Holiday. You conducted the survey too late, it's about one week late after my request delivery date. The missed gift was for my important customer!

Order experience was good. Fruit and chocolate basket delivered on time. Much of the fruit arrived bruised. Contacted gift tree and sent photos of bruised fruit. I was offered 10% refund or a 20% credit on next order. I didn't find either solution satisfactory given the cost of what was supposed to be a premium product. I would have preferred that the fruit be replaced with quality fresh fruit. Overall a disappointing experience and I will not order again.
UPDATE
I was contacted again by Gift Tree and they replaced the fruit. Much better this time. It was of the quality I expected and the recipient of the gift enjoyed it.

Ordering your Fruit Wine Cheese Trio showed two different wines with no option to select which wine and a call to your kind, courteous and knowledgable customer assistant (Jeff? There 8 years) answered my question perfectly.

I liked having a range of gifts to choose from, and as an overseas shopper I really appreciated how easy it was to send a gift to my friends in the US. It arrived exactly when expected and my friends loved it!