• GiftCards.com

GiftCards.com

Overview

GiftCards.com has a rating of 2.24 stars from 357 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GiftCards.com most frequently mention customer service, business days, and expiration date problems. GiftCards.com ranks 76th among Gift Cards sites.

  • Service
    90
  • Value
    87
  • Shipping
    70
  • Returns
    63
  • Quality
    73

This company does not typically respond to reviews

Positive reviews (last 12 months): 7.4%
Positive
2
Neutral
0
Negative
25
36
See all photos

What reviewers want you to know

Positive highlights

  • I have never seen a site so eligible to buy gift cards or egift cards just for writing a simple positive review

Critical highlights

  • *click*" I'll never be buying gift cards from this site ever again.
  • Calling it customer service is by far an overstatement.
How would you rate GiftCards.com?
Top Positive Review

“Sell my gift card on line. To Kgiftcard.com. I didn't receive payment. To my Paypal account.”

Melanie R.
8/30/23

I haven't received my payment to my PayPal card I sold my gift card.kgiftcard.com. My gift card was from. Guitar center for the amount of 68.89 I sold it. I never received payment.

Top Critical Review

“Do not buy”

Ashley B.
2/23/24

So I am ocd about checking my balance. They decided to randomly charge me 3 fees. Their first email said "nothing they could do" they cannot reverse fees. Lies! I called and complain and he investigated it, they charged me 4.95x3 for the hell of it. See below for evidence of how shady they are

Reviews (357)

Rating

Timeframe

Other

Reviews that mention popular keywords

gift card (222) customer service (116) credit card (39) gift cards (222)
Thumbnail of user kelyb
1 review
1 helpful vote
July 18th, 2022

I love writing review online and getting rewarded with gift card it fun and can be interesting to do

Thumbnail of user ayrobad
5 reviews
7 helpful votes
February 6th, 2017

My ecard recipient loves her ecards. They were for Krispy Kreme and Yankee candle. I was worried if she would get these since I never use this site before. Congrats!

Thumbnail of user davidh5499
1 review
0 helpful votes
May 6th, 2021

I ordered a $50 visa card for my Grandaughter and a matching birthday card woth balloons on it. Although it took 2 weeks to deliver via postal service, the entire proccess was very good. The matching balloon colorful birthday visa card and birthday card are highly recomended. This is the second time I used them and I will order again for every birthday needed!

Products used:
visa gift card

Service
Value
Shipping
Quality
Thumbnail of user jays339
1 review
2 helpful votes
October 8th, 2015

1 Star: I paid $78 for a $100 Starbucks gift card. When I first bought the card, I thought I could use it in store but I was told later that it's for online use only. As disappointed as I was, I accepted it. I couldn't find anything to buy online at the time until now, only to find out the balance on the gift card is completely empty and unusable. I tried to complain only to find out it's out of their 100 day warranty period. I got robbed out of my money and they won't do a thing about it.

Edit: 4 Stars. After arguing my case that they should still make it right, CS decided to refund my $78 after all. Glad to see a company deciding to make the customer happy. I won't give 5 stars because I shouldn't have to argue my case in the first place. I came away satisfied in the end.

Tip for consumers:
Be sure to test your gift card and use it all up during their 100 day warranty period.

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From the business

GiftCards.com is the leading gift card website, and it is our mission to provide smiles by offering personalized gift cards and custom greetings. Order now!

Company Representative

Thumbnail of user tomc48
Tom C.
Typically does not respond to reviews

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