GiftBloomsReviews 368

I ordered on a Tuesday for flowers to be delivered on the Friday.
They never turned up.
Emailed GiftBloom and they said they'll look into it.
Then... Nothing...
I email them again... no response.
I email them a third time - all the while being very polite asking them to please deliver the flowers and to just explain to my friend that I had ordered them in plenty of time but they had not been able to deliver them.
Nothing...
Then I look in my husbands bank to see if the money has been refunded... yep!
OK, so they refunded BUT I didn't ask for or want a refund.
What I wanted my friend to have her flowers for her birthday.
I emailed them again to ask to please deliver the flowers - nope.
Now I know I got a refund however, I had asked her husband to keep her around the house so she would be there to receive them - and he did.
They are incredibly unprofessional and unreliable and I would encourage everyone to steer clear of them.

I spent $75 on flowers and chocolates and my step-daughter never received them. Now I can't get ahold of anyone. Their chat is not working and their contact email is not working. Help

Do not waste a minute of your time or money ordering anything from this company. My order was never received by the recipient and the customer service personnel was unprofessional, rude and incompetent. I have never been more disappointed or disgusted. Find another vendor! This company is the absolute worst! I gave it one star because otherwise I couldn't submit the review. But make no mistake, they are not worthy of one star.

They delivered balloons to wrong address. The balloons came 90% deflated. When I contacted customer service they lied about what day they were delivered. Would not ever ever use them again

Scam site. I ordered a fruit box to my $#*! grandma for Mother's Day and it appeared nothing like the image with missing and old fruit. I was charged $190aud for fruit not even worth $20!

Scammers I'm so disappointed I let my mom down I order flowers that were never delivered but they mess with the wrong one this put your seatbelt on gift fools instead of gift blooms I'm about to track you right down

I canceled my order for flowers and received an e mail confirmimg the cancellaion. 5 days later the flowers arrived dead and dying. I have asked for a refund and it falls on deaf ears there. This outft is a scam charged me $93 for a 1800 fllowers $39 arrangement. Total scam outfit

Ordered a bonsai gift and it was just a poorly cut back shrub stuck in a pot. Picture included of website offer and that received (look at the size of the leaves). At least it arrived and on time- hence the two stars instead of one.

Do NOT order from this store. Anytime an online business makes it hard for you to contact them, take that as a warning sign. Do an online search for "giftblooms reviews" and you will see what I mean. They did not deliver my order then did not take steps to fix it. I had to track them down. I would avoid giftbloom at all costs.

Do not use this company. They assured me my "cake" delivery would be made on Friday to Maui. It is the end of the day Friday and cake had not left California. Advised it will now be Monday for delivery meaning cake will be 6days old. Now not replying to my messsages. Will never use their service again.

The balloons were not delivered on the scheduled day. They marked them delivered on 3/8. Not true I asked them to deliver the next day, 3/9 not delivered. No communication.it was a really awful

I paid for a cake to be delivered. 10 days passed the supposed delivery date I received an email saying the cake couldn't be delivered, they are refunding me 40 Euro but keeping the remaining 28 Euro for "processing fees". If you can't deliver, just refund me everything! It's not my fault you couldn't keep your end of the bargain.
Oooh and they gave me a 10% voucher... wooopeeedooo!
SCAMMERS!

I ordered a birthday gift package online on 25th March 2022 from their website from Europe.The birthday gift package was for delivery in Texas USA. Only small flower bouquet was delivered that is also after I opened a case against Giftbloom through my PayPal. I got email saying delivery was done and I thought they delivered everything but no they didn't! I even closed the case in my Paypal account thinking they were good company. After my brother posted the gift sent by me, I realized they only delivered the flower minus large box of chocolate truffles and plus teddy bear. When I contacted regarding the order, no response. A single automated reply. They even try to falsify my order invoice.The mobile number doesn't work nor do they answer to queries. They only charged for the package and took away the money! No integrity, no customer service and no morals. I am going to file a case against this company.Don't use this company. Stay away!

The necklace that was sent did not have what I requested and paid for, it did not have the appropriate birth stone for March (it has purple not aquamarine) and it was missing the inscription on the back as well as missing the card. In response a 20£ partial refund was offered which doesn't feel like much as the total cost was £47 and I don't feel like I got what I paid for. I'm left feeling very disappointed as the gift was meant to be for my nieces birthday.

Ordered a fruit basket. They ordered it from another on line site. It was a lesser basket. About 32% less. Paid USD 101. The basket they purchased to send was about USD 69. They claimed it was their delivery partner. The site denied any affiliation.
Better to make sure order from a site near you.

The communication was so unprofessional. I ordered my friend flowers, her husband is military so her area code wasnt "local" they reached out to tell me that. I explained her are code wouldnt be local. I never head back, they never delivered the flowers and at the end of the day I reached out very upset, did not receive any sort of apology of explanation. DO NOT RECOMMEND.

I ordered a floral arrangement and a balloon for a friends birthday a week before the event. On the day of my friend's birthday I kept checking the status on line but all I could see was the order was in the "ordered" status. So I waited to hear from my friend that they had received a nice surprise for their birthday but that didn't happen... finally I contacted the company at 5PM and was told they deliver until 7:30PM and I would be notified by email when the items were delivered... at 6:55PM, I received a email that the items were delivered... I spoke with my friend at 10PM and asked if they received my gift and they had not... so I contacted the company again only to be told that according to their records the item was delivered at 11AM. Which it was NOT! So even though I was given a delivery time and a conformation email, no items were actually delivered to my friend... the items were delivered the next day... a day late... a day after their birthday. When I inquired to the company the told me that the contract was fulfilled... they weren't a day late processing my payment and taking the funds ($75)... their customer service is one of the worst I've experienced... I mean they use local florist to fulfilled the orders, how difficult is it to stick some flowers in a vase and attach a balloon and deliver it in a timely manner... I know because I have worked in a florist... it's really an easy concept and execution... I dont recommend this company and will not ever use them again... if you decide to use this service - I say proceed with caution and use at your own risk!

Amazing Service! I had ordered roses and a chocolate combo for this valentine's day for my love who is living in Los Angeles, California. The products quality is good. Thank you so much for sending happiness to my partner through your amazing products.

If I could give negative stars I would. This company is horrible and I would actually think it's fake. I ordered a sympathy plant for my friend snd it never arrived. I contacted customer service who was so unhelpful and they told me it was shipped to New York when it was supposed to go to California! I requested a refund and was told I have to complete a survey that was unable to go through. This company SUCKS and should not be in business.

Awful company, don't waste your money.
Never delivered my gift, never tried to deliver it, then told me they wouldn't refund my money that they never used to purchase the gift i requested.
TOTAL SCAM...