GiftBloomsReviews 368

Mustard delivered instead of cheese, toffee sweets instead of chocolates and few fruits as had been offered. See the photos of what was received vs what was advertised.

On 17th Oct I purchased balloons and choc truffles from Giftblooms to be delivered to my daughter for her birthday. The items were to be sent to her on the 19th Oct which was her birthday, I am so dissapointed because until today 27 Oct my daughter still DID NOT RECEIVE THE SAID ITEMS. I have sent a few reports to Giftblooms since Oct 19 and I have not receive any response nor actions have been taken to resolve the issue i reported. Giftblooms is not just inefficient but worst of all untrustworthy! Please be careful with a culprit like Giftblooms. May ur business collapse soonest! Trash!. PLEASE REFUND before i proceed with further serious action! Dont deserve even a single star. Stay away from Giftblooms!

CANT GET THEIR ACT TOGETHER. WORST CUSTOMER SERVICE. DONT HAVE NY OF THE products listed on the website. NO CONCRETE ANSWERS OR SOLUTIONS WHNE THEY HAVE AN ISSUE

I think this is a scam site.
They've taken my money- but no delivery.
There is absolutely no way of contacting them.
Not by e-mail, live chat or any of the ways they suggest on their website.
Absolutely no customer service!
Save your money and shop elsewhere!

I have been shocked by my recent experience with this enterprise. I ordered a very expensive orchid and cake for a loved one's special birthday. The orchid wilted and died after just two weeks. I sent Giftblooms an email with photographic evidence and they never replied. I then sent follow-up emails asking them to comment. Nothing. I then sent an email with the threat of posting negative comments on the website if they failed to response. Zilch. These people over-charge and under-deliver, laughing all the way to the bank. At your own very considerable risk, folks!

Received notice delivered was made. However, daughter did not receive. Contacted customer service and was told they would check on it. Waited 3 days and heard nothing. Contacted again and was told by RUDE customer service to that order was canceled and refund being processed. Would never recommend using them.

I bought an Orquidea for a friend in Hong Kong. It cost $135 (£100) and it has last only for two weeks. The plant was overwatered when it was received and we do not know what other problems. Normally an Orquidea last more. Also, I sent an email complaining and claiming a refund or a new Orquidea and they responded saying it is not their problem. I would definitely recommend to buy through this website. If you need to send flowers in Hong Kong, please use Bydeau or Flower Delivery Hong Kong® 網上花店 - They are much cheaper and excellent service.

I successfully placed an order. Then received an email asking for an alternative delivery date, which I replied to, then another email asking the same, then a text asking me to reply to the email. Then an email stating that the order was cancelled. So my 85 year old mother has no birthday gift. I am not impressed.

I helped organise a delivery for an anniversary, it being on a Sunday this site seemed to be the only one that would deliver on the day. The delivery never showed up and the recipient was very disappointed and thought she had been forgotten about. Since we chose gift blooms it prevented us from finding an alternative that might have actually been better.

They have no phone number to call only chat bots and email addresses, I was told repeatedly that it was delivered. Then I was told to wait 24 while they got proof. The proof was them telling me again that it was delivered, with no actual proof. They then asked for more time, to tell me again that it was delivered. All the while I have my father who I arranged this for asking me every few hours if I've sorted out the $80 they essentially stole. We've had to chase this up with the bank, this website is a TOTAL SCAM stay far far away if you want to save your money and your sanity. Total crooks.

The flowers look like gas station flowers
Nothing like the rainbow advertisement
The balloons weren't even full of air besides not even close to what I ordered $127.00
I could of got this at the dollar store. Very disappointed. The 1st 2 pics I ordered vs pic 3 what my aunt received!

I ordered 6 balloons to be delivered for Father's Day - 3 latex and 3 mylar with the message "Happy Father's Day" printed on. Only 4 balloons were delivered - 3 latex and 1 mylar saying "LOVE." While the sentiment is the same, I am mostly upset that only 67% of my order was delivered. Not worth $50 for 4 balloons. Company basically told me to pound sand when I finally got through to someone after days of contacting. Be warned.

Their bank flagged my credit card for reasons that were never made clear. Merchant requested a photo of my credit card and a copy (photo) of a piece of photo ID. I sent both. Merchant then demanded a selfie of me holding the credit card and photo ID. This was too much for me. Merchant phoned to "explain." No apology. And no satisfaction. I canceled the order. DO NOT DO BUSINESS WITH THIS MERCHANT.

I ordered a stuffed animal to be sent to my grandson. In Brazil. He never received it. A bogus signature on the delivery receipt. The company would not offer to replace it or refund my money. I paid over $98 for nothing. I will never ever use their service again.

Terrible company. I ordered two different gifts for same person. They were out of both. Ended up sending same gift twice to person instead and refused to make it right. Very disappointing. Waste of money.

Order was placed and confirmed
But never received the delivery. We called and wete told we could not know the name of the outlet that would be delivering out gift.

I have ordered and paid a gift on this website, it has been never deliver and there is no after sale service... Do never use that

Gift Blooms is the worst company I have ever tried to deal with! Poor service or no service, very poor contact person (chat), and total dissatisfaction with experience. I would not even give it a star but I have to! Please do not get taken as I did!

First of all there is no live agent that you can talk to. Do not be surprised if what you receive is so different than what you order both in terms of look, arrangement and quality. When I ordered my Mother's Day flower, I fell in love with it. It was an elegant flower prepared professionally. However, when my mom sent me a photo of what she received, I was so embarrassed. Not only the flowers were not fresh, the arrangement was so bad that looked like a kid put it together. It was very cheap looking and unprofessional even though I paid over $85 for it. I ordered the deluxe option but they only sent the standard option which was cheaper. I have attached photos of what was advertised and what was delivered so you can be the judge. I also, emailed the customer service letting them know the situation and I never heard back. The delivery also takes forever so I will not order anything from this company nor I recommend it to anyone. Do not be fooled with the beautiful photos on the website.