GetYourGuideReviews 873

Our family of nine booked everything we could before our vacation. We planed a great day out to the Durno Valley in Portugal. We received a email the day befor out trip saying the tour company canceled two of your family members. They said the GetYour Guide thought we had an error and booking 7 adults and two children. When I explained it was not an error and we wanted to go on the tour we were told they could only accommodate 5 people and refused to take the 2 month old and the 2 yr old. I explained that when the tour was booked we told them of the 7 adults and two children. This took place June 11 2017 and we have been fighting to get our $500.00 refund. Think twice before you book your outings

The places where they are going do not apply with the description in the application.
The places where they are going do not apply with the description in the application.
In the car there is no water and there is no place to rest when tired.
All details are incorrect.
The restaurant you have to pay money to eat the sprite juice.
In the restaurant there is no water and you should buy it.
The service is bad at the restaurant and you are required to pay the money.
You are asked to pay money in the restaurant.
The meals available in the restaurant are not good.
The restaurant is poorly clean.

I do not recommend buying the package.
Honestly. A bad experience

The best thing on the trip: The driver was very excellent.