Booked online, simple process. Drivers were excellent and very helpful with luggage etc. cars were immaculate. I have recommended the service to my family who have also commented on the good service provided.
The car arrived 10 minutes early, which was a pleasant surprise and meant we didn't have to keep anxiously checking our watches. The driver was very polite and helped my parents with their bags, which was very much appreciated.
My husband and I always pay attention attention to the ratings and we chose a driver with good feedback and photos and didn't pay a fortune! It is quite exciting to pay for the trip (airport - hotel and back) right away. But it was comforting to be able to contact the driver - we had a very responsible person who arrived on time. Thank you for the excellent work. Memories of Rome were amazing!
Used gettransfer during my trip to Tenerife around Christmas 2021. Pleasant and friendly drivers, good, spacious vehicles and very helpful customer support. Was met and welcomed at the airport and everything went smoothly.
This is the second time we've used gettransfer. Again a very good service - prompt, pleasant, helpful, great vehicle. The drivers are always polite and on time with quality, clean cars. Would always recommend.
Thank you very much, we appreciate and love it!
We received an email containing the driver's contact details, so we knew it was trustworthy. The transfer went very well. We were met on time, the driver took my wife's suitcase, and he drove very calmly.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
I've been using gettransfer for a good 2 years now. Going to and from the airport, events and other places I don't want to hassle with finding parking or walking through acres of parking lot after I've arrived.
Dear Lora, we appreciate every your feedback, thank you!
The app worked as flawlessly in Barcelona as everywhere else I've used it, it's so handy. We chose a car, paid in advance, were met in Arrivals, and were on our way to the hotel within just a few minutes.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
This was my first booking with Gettransfer and it went beyond my expectations. The booking process was straightforward and allowed me to select the car and price, then pay straight away. Shortly after, I received a voucher containing all necessary details, including the driver's contact information and a tracking map. The car was on time and it was impeccably clean and the driver was really nice. Overall, it provided excellent value for money and I highly recommend it.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
We have used GetTransfer in multiple countries and they have never failed to deliver. The latest time in Marseille for the European rugby finals was also fine (it is always going to be busy). Cars spotless and comfy. Great drivers. I will always come here first.
Excellent all the way from booking online to receiving the email confirmation. The driver (Mr. Andres) was waiting for us at the airport exit exactly as agreed. It was the perfect start our trip to Barcelona. Thank you so much.
Dear Client,
Thank you! We’ll do our best for you!
Nice Mercedes minibus was on time at Madrid Airport (even though the flight was delayed), the child seat was already fitted, and we got to the ferry with no stress despite the very tight schedule. Friendly, skilled, and competent driver.
Thanks for the great feedback – we’re delighted that you’re happy with Gettransfer
Thanks to my driver Furhad, I arrived quickly via the toll highway that was already included in the fare. Amazing service, he helped with my suitcase, and even used his own phone to contact the landlord who failed to reply quickly on chats. Very satisfied customer!
I have used gettransfer religiously over the last 10 years whilst travelling to Majorca (and occasionally Malaga) and they have never let me down yet! Always on time and the driver is always easily found holding a name board in airport arrivals.
Both the arrival and departure worked well. We had a small problem meeting on the day of return because we couldn't make any phone calls but they solved everything via email. The drivers were very nice and drove safely. Everything was perfect!
Dear Gettransfer user,
Thanks, we'll be waiting for you again!
FakeTransfer does not pay carriers, there is no return of money to clients, there is no service. Don 't give them your credit card details! The class action had been commenced. If you worked with them in the United States or Canada, file a complaint with the Ministry of Transportation and Infrastructure immediately.
We booked/paid for 2 transfers in January for a trip in May. The first transfer was from Caserta to Sorrento. They sent a driver in a filthy, older BMW which appeared to be his personal car, not a licensed chauffeur car. The trip back to Sorrento, the driver texted on his phone the entire trip.
The second transfer was for 3 days later to take us from Sorrento to Civitavecchia. Less then 17 hours before this 4 hour transfer, we were sent a text message saying they were having issues with their driver and for an additional €135 they could send someone else. When we told them we had a contract, they hung up on us 3 times leaving us scrambling at the last minute to find alternate transportation. NEVER AGAIN!
Gettransfer.com is a scam! They do not honour their contracts and when you legitimately cancel your reservation months in advance they refuse to refund the money, although no service was rendered. They come up with new rules that was not communicated and the interaction with their staff is highly unprofessional. For your own good, avoid them at all cost.
Since we arrived in Lisbon, but would be staying in Cascais, we booked a transfer. Although we had to wait in a long queue at immigration, the driver was waiting for us, no problem. On the way back, the driver also picked us up punctually at the hotel. Both drivers were polite and helpful.
Dear Client,
Thank you! We’ll do our best for you!
Fantastic driver for our trip to Madrid. He was there at the agreed time but then he had to wait an hour for us due to baggage handling problems. But he did so without any grumbling and at no extra cost. Much appreciated.
Thanks for the great feedback – we’re delighted that you’re happy with Gettransfer
Answer: . WARNING. Driver didn't show and cost me £90 more. Prior to booking this company I asked how I would find my driver and was told by 'Nick | Team Leader of Support Division' that my driver would meet me in the Arrival's Hall holding a card with my name on it. On this basis I booked and paid £88.88 for my private transport to and from Benidorm. However on the actual day of my travel an email was sent to me informing me that the driver would meet me outside Costa coffee at the airport and I was to call him when I arrived. I arrived at Costa coffee at 7:15. Pm. I had no information of how to contact him nor had his phone number, also I had no internet or telephone connection so could not do anything but wait there assuming that he would come and look for us. We waited 40 minutes with no sign of him, my wife asked several officials of the parking outside Costa coffee but no one had heard of the company. I therefore decided to pay the 100 euros taxi fare to get to my hotel. I contacted Gettransfers and cancelled my return journey because I had no confidence that a driver of yours would arrive to take me to the airport to catch my plane home. I have contacted gettransfers asking for refund after dozens of emails they refunded half of my payment and after another round of emails they have refunded the other half of my payment into 'a gettranfers account' so that I ca use it on another booking. As if I am stupid enough to use them again, So No I did not get my money back I shall now be taking gettransfers to County Court for full compensation, iam not bothered about the money just want a County Court Judgment against them. I would advise everyone to steer clear of this cowboy company. Go with a trusted company
Answer: Do not use them - they are a SCAM You prepay - they do not turn up - they offer you a credit only even though they never turned up Never ever trust them
Gettransfer has a rating of 3.4 stars from 704 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gettransfer most frequently mention excellent service, return trip and friendly driver. Gettransfer ranks 1st among Moving Service sites.
Dear Gettransfer user, Thanks, we'll be waiting for you again!