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Getlumina

How would you rate Getlumina?
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Nebraska
1 review
0 helpful votes
Follow Anna F.
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I ordered a second camera from Lumina because of the 4k resolution and AI features. Might find the same resolution somewhere else at a cheap price but it is almost impossible to find the same features. When ordering from these guys, I know I'm in good hands.

Date of experience: February 7, 2022
California
1 review
0 helpful votes
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Pre-sales support was fantastic, even though I wasn't sure, they knew exactly what I wanted. Post-sale tech support was even better. They helped me with setting up the camera and now it is working perfectly.

Date of experience: January 26, 2022
Kentucky
1 review
0 helpful votes
Follow Deborah T.
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I had been using the system's default camera and wasn't quite happy with the picture quality. A friend recommended Lumina's 4k camera and since I switched to it my life has changed for good. Definitely a remarkable product with very practical smart features.

Date of experience: March 22, 2022
Connecticut
1 review
0 helpful votes
Follow Janice L.
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The website is easy to use and has enough information and demos to help make the right decision on the product. Since it is a new product, I set up realistic expectations and I think it has lived up to them.

Date of experience: February 10, 2022
Tennessee
1 review
0 helpful votes
Follow Tammy M.
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Very useful information on the website. I was able to review all the technical specifications and watch demos before I made the purchase. I made very realistic expectations and the product has lived up to them.

Date of experience: February 18, 2022
Maine
1 review
0 helpful votes
Follow Maureen C.
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Thanks for the excellent quality of service and the prompt response of your service team as well as the sales reps. It was extremely easy to get information about your product, purchase it, install it and use it.

Date of experience: January 31, 2022
Georgia
2 reviews
0 helpful votes
Follow Jason A.
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I found a good deal for a 4k camera with amazing AI features. I am looking forward to installing it on my Macbook at work. This is the second time that I have purchased this product. Overall quality is good but the software definitely needs improvement.

Date of experience: January 11, 2022
California
0 reviews
0 helpful votes
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Delivery was just as promised by the customer support and the camera came in perfect condition. We haven't had the opportunity to test it yet, but the customer support was excellent and the camera and the accessories look fantastic.

Date of experience: January 24, 2022
Florida
1 review
0 helpful votes
Follow Lakisha M.
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The website made it very easy for me to properly assess the capabilities of their 4k cams. I was able to make the purchase decision within the hour. Using the product for over a week now and I am completely satisfied with it.

Date of experience: March 29, 2022
Maine
1 review
0 helpful votes
Follow Billie E.
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Best camera for the price. I have installed it on my Macbook and it fits so well with the same color. Functionality is also awesome and I love quirky features like background blur. I love this product.

Date of experience: October 21, 2021
Texas
1 review
0 helpful votes
Follow Donna D.
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Had a very fruitful interaction with the technical support team including the company CTO, Mike. They provided excellent guidance to upgrade to the 4k camera system. They are keeping me updated while the delivery is on its way.

Date of experience: February 16, 2022
California
1 review
0 helpful votes
Follow April C.
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Not bad for a startup with a new product. I had almost lost patience when I received the product but when I spoke to Mike, the company CTO, and heard their side of story, it all made sense to me. Product is also quite nice, better than I had expected.

Date of experience: November 19, 2021
Texas
1 review
0 helpful votes
Follow Steven B.
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I was ecstatic when I received my webcam after such a long wait. I tested it for a meeting and compared to my 1080p camera it performed quite well. Not bad for a new product. Software updates are ongoing which means my experience will only get better.

Date of experience: December 16, 2021
Illinois
1 review
0 helpful votes
Follow Judith J.
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I backed this product and I am really impressed with the quality and service I received. The 4k picture is very clear, colors are true and saturation is ideal. Background blur function is also very helpful. There are other features I am still exploring. Overall, a great experience.

Date of experience: December 20, 2021
Virginia
1 review
0 helpful votes
Follow Denise M.
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I wanted to upgrade to a 4k cam for my Macbook. I chose Lumina because it offers AI features as well. My experience has been outstanding for the most part. The issues I encountered were taken care of by the technical support team.

Date of experience: February 18, 2022
North Carolina
1 review
0 helpful votes
Follow Jill J.
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I really like the concept of an AI backed 4k camera and that is the reason I am backing Lumina. Haven't received my camera yet but I am in touch with the customer support and I am really impressed with their promptness and customer friendly attitude. Looking forward to getting my camera soon.

Date of experience: January 27, 2022
New York
1 review
0 helpful votes
Follow Nicholas R.
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Bought two cameras from getlumina.com and was impressed with the product and service quality. Easy ordering, prompt customer service responses and the product was exactly on the specs. Won't hesitate to use them again.

Date of experience: October 18, 2021
Florida
1 review
0 helpful votes
Follow Annette T.
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Prompt and helpful customer service at getlumina.com. They rectified the issues with my order in a hassle free manner. Even though my order was for just one unit, the company CTO still spoke to me to make sure I was satisfied with the service.

Date of experience: October 20, 2021
Texas
1 review
0 helpful votes
Follow Sonia N.
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Previously, I was using a 2k camera and was quite content with it. Then a friend told me about Lumina and I considered giving it a try. Spoke to their sales support and they were very knowledgeable and understood my requirements. I received my 4k camera yesterday and it is working perfectly. I have completely forgotten if I ever used a 2k camera before. Thank you!

Date of experience: January 25, 2022
Pennsylvania
1 review
0 helpful votes
Follow Carrie J.
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Backed the Lumina 4k webcam since the start and after I received it I am very happy with the video quality and other features. Also, their customer support has been responsive and pleasant to deal with.

Date of experience: November 17, 2021

Overview

Getlumina has a rating of 3.5 stars from 363 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getlumina most frequently mention customer service, tech support and picture quality. Getlumina ranks 4th among Camera sites.

service
2
value
3
shipping
3
returns
2
quality
3