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Getlumina

How would you rate Getlumina?
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Oregon
0 reviews
0 helpful votes
Follow Molly G.
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Good quality camera equipment. Software beta with some issues but if you require assistance the technical support is excellent. Quite happy with the video quality.

Date of experience: January 21, 2022
Massachusetts
1 review
0 helpful votes
Follow Olga K.
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Lumina has been great to work with! They were very professional and helpful when purchasing my units, and technical support was really helpful when setting them up at my home and office.

Date of experience: October 21, 2021
New York
2 reviews
0 helpful votes
Follow Tricia E.
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The delivery took a while but I was kept in the loop so I knew what was going on. The camera works fine. I am very satisfied! Will I buy another unit? Yes, of course.

Date of experience: December 28, 2021
Michigan
1 review
0 helpful votes
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Excellent Service From Purchase through Set-up. The reps were knowledgeable about the product and walked through the set-up via remote explaining as they progressed. Better than I expected.

Date of experience: March 1, 2022
Kentucky
1 review
0 helpful votes
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Great customer and tech support, not to mention high quality units at a reasonable price. Great picture quality and AI features. Also it fits well with my macbook.

Date of experience: November 16, 2021
Kentucky
1 review
0 helpful votes
Follow Alvin N.
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The 4k cam that I ordered from Lumina was delivered late but I got frequent updates about my order. Installation was simple and the system is working perfectly.

Date of experience: February 23, 2022
Pennsylvania
1 review
0 helpful votes
Follow Lane J.
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I have backed Lumina from early days and after I have received the product I am very satisfied with it. Also their customer service and technical support have been quite impressive.

Date of experience: November 26, 2021
New York
1 review
0 helpful votes
Follow Iris C.
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I've been using Lumina for a little over a month. A fantastic product with great features. They have a great return policy and a tech department to back up their merchandise.

Date of experience: March 10, 2022
Maryland
1 review
0 helpful votes
Follow Lydia D.
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So far so good with Lumina 4k cam. I just installed my new unit. Great quality equipment. Overall performance is satisfactory so far but I have yet to test its full potential.

Date of experience: March 3, 2022
Colorado
1 review
0 helpful votes
Follow Simon M.
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According to my research Lumina has the best 4k cameras with AI features for the price. I have already placed my order and am looking forward to receiving and testing it. Thanks.

Date of experience: March 23, 2022
Illinois
1 review
0 helpful votes
Follow Terry A.
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Based on my research Lumina camera was the best option for me. The website was easy to navigate and very informative. Ordering was a breeze. I can't wait to get my camera and start using it.

Date of experience: February 1, 2022
Michigan
1 review
0 helpful votes
Follow Janet H.
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Seamless transaction. Camera arrived in excellent condition. The communication has been excellent throughout the process. Haven't tested all the features yet but the overall quality is top-notch.

Date of experience: February 8, 2022
Minnesota
1 review
0 helpful votes
Follow Dana G.
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Excellent service before, during, and after our camera purchase! I would definitely recommend Lumina 100%. Excellent customer service and quick response time. Thanks!

Date of experience: February 25, 2022
Pennsylvania
1 review
0 helpful votes
Follow Jeremiah N.
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This 4k cam was recommended to me by a friend. I recently bought a system for my Macbook and my overall experience from online purchase to product support has been wonderful.

Date of experience: March 15, 2022
Texas
2 reviews
0 helpful votes
Follow Juanita S.
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The camera worked as promised and was reasonably priced as well. We had to call tech support many times because of some issues with the software and the support staff was very patient and helpful.

Date of experience: January 5, 2022
Georgia
1 review
0 helpful votes
Follow Pam Z.
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I talked to the sales team and they were very knowledgeable about the technical specifications and features of the product. It was very simple to order and I am sure Lumina is the best choice for me.

Date of experience: March 18, 2022
Ohio
1 review
0 helpful votes
Follow Guadalupe S.
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Very nice website with great product demonstration and very easy to place an order. Product is also of good quality and the customer support is phenomenal.

Date of experience: January 12, 2022
Rhode Island
1 review
0 helpful votes
Follow Devin D.
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I have used Lumina tech support twice and they went above and beyond to fix the problems I had with the product. Excellent cameras with great after sale support!

Date of experience: October 25, 2021
California
1 review
0 helpful votes
Follow Darcy E.
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Very informative website and the customer support reps were also very knowledgeable and professional. Looking forward to receiving my cameras and starting to use them. Thanks.

Date of experience: March 28, 2022
Texas
1 review
0 helpful votes
Follow Violet W.
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My experience with the customer service at Lumina has been great. I hope I can say the same about the cameras. When I receive them and use them, I will give my opinion. Thanks.

Date of experience: January 11, 2022

Overview

Getlumina has a rating of 3.5 stars from 363 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getlumina most frequently mention customer service, tech support and picture quality. Getlumina ranks 4th among Camera sites.

service
2
value
3
shipping
3
returns
2
quality
3