website thubmnail of Getlumina

Getlumina

How would you rate Getlumina?
grey star
grey star
grey star
grey star
grey star
California
1 review
0 helpful votes
Follow Rosemary S.
Unfollow Rosemary S.
Send Message
Share Review
Report Review

Lumina website makes it simple to purchase online. Their 4k camera has all of the features I was searching for. Came with cool accessories as well. Can't wait to use it for the first time.

Date of experience: March 17, 2022
Michigan
1 review
0 helpful votes
Follow Rosemary A.
Unfollow Rosemary A.
Send Message
Share Review
Report Review

I got Lumina to replace the old camera I installed 5 years ago and it has been working great. Reasonably priced and easy to set-up system. Delivery was a bit delayed but it was well worth the wait.

Date of experience: January 31, 2022
California
1 review
0 helpful votes
Follow Amelia E.
Unfollow Amelia E.
Send Message
Share Review
Report Review

Really appreciate all the help from the customer support in setting up the unit. Also love the way they are releasing new software updates every day to enhance the system performance.

Date of experience: October 25, 2021
California
1 review
0 helpful votes
Follow Charlotte A.
Unfollow Charlotte A.
Send Message
Share Review
Report Review

Great camera units for the price! Some minor issues but the customer service solved them. I even spoke to the company CTO which was quite reassuring during the shipping delays.

Date of experience: November 17, 2021
Florida
1 review
0 helpful votes
Follow Charlene M.
Unfollow Charlene M.
Send Message
Share Review
Report Review

Finally the wait is over and we got a good quality product for an affordable price. Customer service is very cooperative and willing to go above and beyond to help you out. Very pleased!

Date of experience: November 2, 2021
Iowa
1 review
0 helpful votes
Follow Mamie R.
Unfollow Mamie R.
Send Message
Share Review
Report Review

I purchased Lumina as an add-on for my Macbook. The system was very easy to install and came at a very reasonable price. Video quality is excellent and the smart features are very futuristic.

Date of experience: March 31, 2022
Texas
0 reviews
0 helpful votes
Follow Kristina M.
Unfollow Kristina M.
Send Message
Share Review
Report Review

Easy to install and very good video quality. I love the background blur feature. Also, the tech support is knowledgeable and available to help when required.

Date of experience: January 11, 2022
New York
1 review
0 helpful votes
Follow Bridget T.
Unfollow Bridget T.
Send Message
Share Review
Report Review

Impressed with the tech support's professionalism and knowledge. However, I wish the website provided a little more information on how to optimize the settings to best use all the features.

Date of experience: January 14, 2022
Florida
1 review
0 helpful votes
Follow Arlene W.
Unfollow Arlene W.
Send Message
Share Review
Report Review

This is the second Lumina camera that I have purchased. Both work wonderfully, have good resolution, and are easy to use... I am fascinated with Lumina.

Date of experience: January 31, 2022
New York
1 review
0 helpful votes
Follow Josephine P.
Unfollow Josephine P.
Send Message
Share Review
Report Review

Good quality 4k cameras and extremely helpful and knowledgeable staff. It wouldn't be an exaggeration to say their customer support is one of the best I've experienced lately.

Date of experience: March 3, 2022
Maryland
1 review
0 helpful votes
Follow Cameron D.
Unfollow Cameron D.
Send Message
Share Review
Report Review

Impressive customer service at getlumina.com They promptly resolved the glitch with my order and made sure I got my order in time. If you need an excellent 4k camera, look no further!

Date of experience: October 18, 2021
New York
1 review
0 helpful votes
Follow Amber G.
Unfollow Amber G.
Send Message
Share Review
Report Review

Lumina webcam, 4k resolution, suitable for both indoor and outdoor use. However, there was an issue with the software. But contacted the customer service and they have been super helpful.

Date of experience: December 28, 2021
New York
1 review
0 helpful votes
Follow Carole K.
Unfollow Carole K.
Send Message
Share Review
Report Review

Very courteous and professional customer service. Service and support after the sale is the best part of doing business with getlumina.com. I'll be back soon to buy another camera.

Date of experience: October 21, 2021
Texas
1 review
0 helpful votes
Follow Lawanda H.
Unfollow Lawanda H.
Send Message
Share Review
Report Review

I've purchased and installed a 4k camera system from Lumina and am quite pleased with the results. They are reliable and offer outstanding camera quality at an affordable price.

Date of experience: March 28, 2022
Missouri
1 review
0 helpful votes
Follow Michele I.
Unfollow Michele I.
Send Message
Share Review
Report Review

Ordered several cameras from getlumina.com and am extremely happy with the product and service quality. Delivery was a bit delayed but trust me it was well worth the wait.

Date of experience: October 19, 2021
California
1 review
0 helpful votes
Follow Irene F.
Unfollow Irene F.
Send Message
Share Review
Report Review

Lumina 4k cam was quite simple to set up and the quality of the picture is fantastic! Thank you very much! I will be purchasing another cam very soon!

Date of experience: February 18, 2022
New York
1 review
0 helpful votes
Follow Angela P.
Unfollow Angela P.
Send Message
Share Review
Report Review

Found a good deal on a 4k camera system from Lumina and anxiously waiting for it to arrive so that I can use it with my Macbook. Customer service has been very helpful so far.

Date of experience: February 3, 2022
Florida
1 review
0 helpful votes
Follow Sally A.
Unfollow Sally A.
Send Message
Share Review
Report Review

Pre and post sale support has been excellent. The staff at Lumina was very polite and knowledgeable. The units we installed are working perfectly and we are planning to purchase another one soon.

Date of experience: October 22, 2021
Pennsylvania
1 review
0 helpful votes
Follow Crystal S.
Unfollow Crystal S.
Send Message
Share Review
Report Review

Works perfectly now.
January 19, 2022

Good experience with Lumina. I was having issues with the settings but the entire staff was willing to help and got my camera up and running. Works perfectly now.

Date of experience: January 19, 2022
Arizona
1 review
0 helpful votes
Follow Verna P.
Unfollow Verna P.
Send Message
Share Review
Report Review

Customer service rep knew the product and was very friendly and helpful. Delivery was late but the camera is high quality with great features. It looks great as well.

Date of experience: November 25, 2021

Overview

Getlumina has a rating of 3.5 stars from 363 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getlumina most frequently mention customer service, tech support and picture quality. Getlumina ranks 4th among Camera sites.

service
2
value
3
shipping
3
returns
2
quality
3