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Getlumina

How would you rate Getlumina?
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Texas
1 review
0 helpful votes
Follow Josiah F.
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The website is simple to use and provides enough product information supplemented with video demonstrations. Today I started using my cam and I'd give it 10/10.

Date of experience: March 11, 2022
Michigan
1 review
0 helpful votes
Follow Alyssa S.
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Both of my cams arrived in perfect condition. Everything worked and connected just as promised. The picture quality is amazing and features are very innovative!

Date of experience: March 11, 2022
Texas
2 reviews
0 helpful votes
Follow Hector K.
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Purchased recently with the special offer - everything okay. Product as described and of great quality for the cheapest price. Very knowledgeable tech support.

Date of experience: December 29, 2021
Florida
1 review
0 helpful votes
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The unit came in wonderful shape and on schedule. It passed the bench test and is now ready for installation. If all goes well I'll buy several more units from this company.

Date of experience: February 23, 2022
North Carolina
1 review
0 helpful votes
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Easy website navigation, excellent product demos and quick ordering. My camera came in great packaging and after two days of use I can safely say it has met my expectations. Thanks.

Date of experience: March 21, 2022
Kentucky
1 review
0 helpful votes
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Ordering process was simple and straightforward. Also, the information available on the website helped us a lot with our decision to buy this camera. Can't wait to get it installed.

Date of experience: March 16, 2022
Colorado
1 review
0 helpful votes
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Good experience.
February 16, 2022

Good experience. Website was easy to navigate and very informative about product features. Also, the videos were fantastic. The customer support has been very helpful after I received my camera.

Date of experience: February 16, 2022
Pennsylvania
1 review
0 helpful votes
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Lumina has my favorite customer support team. Every time I speak with them, they are extremely knowledgeable, kind, and helpful. My unit is on its way and I am quite sure it will be equally great!

Date of experience: February 7, 2022
Washington
1 review
0 helpful votes
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This is my first camera and this company made it extra special by offering exceptional support throughout the process, from ordering to delivery and setting up for optimum performance.

Date of experience: January 14, 2022
Pennsylvania
1 review
0 helpful votes
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Lumina is excellent. I had a unit from them in December last year and that's been awesome. Definitely a great product backed up by knowledgeable and prompt tech support!

Date of experience: March 15, 2022
Maryland
1 review
0 helpful votes
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The customer service at Lumina was second to none. After dealing with so many online electronics retailers, in my opinion no one can even come closer to them in terms of product and service quality.

Date of experience: October 21, 2021
Tennessee
3 reviews
0 helpful votes
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Bad Follow Up
January 4, 2024

I was sent a camera with a bad base and they are delaying correspondence on purpose to avoid refunding me

Date of experience: January 4, 2024
Texas
1 review
0 helpful votes
Follow Sylvia C.
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I am an early backer of Lumina and they have come through for me. Excellent customer support and great quality high resolution camera for a very decent price.

Date of experience: October 27, 2021
Texas
1 review
0 helpful votes
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Excellent price.
October 27, 2021

Excellent price. Great tech support on installation. Haven't needed any additional support yet but I am pretty sure when I do Lumina support team will be there to help me out all the way.

Date of experience: October 26, 2021
Georgia
1 review
0 helpful votes
Follow Darlene J.
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Great company to work with. Very courteous and professional customer service. Camera quality is amazing and it works perfectly at any time of the day. Very satisfied.

Date of experience: October 19, 2021
Massachusetts
1 review
0 helpful votes
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Camera took a little too long to arrive but was exactly what I was hoping for. Customer service was great with post sale enquiries and technical support.

Date of experience: November 15, 2021
Nevada
1 review
0 helpful votes
Follow Lorenzo K.
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I received a great camera, saved a bunch of money and had excellent customer service. Thanks Lumina! Can't get any better than that for a new product!

Date of experience: December 6, 2021
Oregon
1 review
0 helpful votes
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Excellent customer service. Willing to help you with exactly what you need. Good quality unit that is equipped with a very intuitive software and has great functionality.

Date of experience: October 26, 2021
New Jersey
1 review
0 helpful votes
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Extended lead time on the unit but they promptly offered the refund. I decided to wait and when the product arrived it exceeded expectations by all means!

Date of experience: October 18, 2021
Connecticut
1 review
0 helpful votes
Follow Beulah N.
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Great experience all around with Lumina. I found the whole crew very supportive and knowledgeable from beginning to end. Will definitely recommend it to anyone I know.

Date of experience: November 25, 2021

Overview

Getlumina has a rating of 3.5 stars from 363 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getlumina most frequently mention customer service, tech support and picture quality. Getlumina ranks 4th among Camera sites.

service
2
value
3
shipping
3
returns
2
quality
3