GetHuman has a rating of 3.31 stars from 296 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GetHuman most frequently mention customer service, and phone number. GetHuman ranks 4th among Directories sites.
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I have used GetHuman since it came out. It's simply a cheat code to get to a person and avoid all the automated uselessness. For example I was sitting with a social worker. We were reviewing paperwork and needed to talk to the I.R.S. She said it could take awhile to get through and was a major pain. (Nothing against the I.R.S. They do have a country of customers after all.) We ended up getting lost in the automated questions. I said lets try a site I know. Told her about GetHuman. Within 15 minutes following the instructions got ahold a agent and were DONE. She was Flabbergasted. Now she and her coworkers use it regularly. So I suggest you go GetHuman.
I was trying to reserve a flight with them, You have to share all your security information before they give you an answer.
I have used GetHuman since it came out. It's simply a cheat code to get to a person and avoid all the automated uselessness. For example I was sitting with a social worker. We were reviewing paperwork and needed to talk to the I.R.S. She said it could take awhile to get through and was a major pain. (Nothing against the I.R.S. They do have a country of customers after all.) We ended up getting lost in the automated questions. I said lets try a site I know. Told her about GetHuman. Within 15 minutes following the instructions got ahold a agent and were DONE. She was Flabbergasted. Now she and her coworkers use it regularly. So I suggest you go GetHuman.
Tip for consumers:
The only annoyance are all the Ads. Between every bit of useful information. There are a bunch of Ads and it's annoying if you accidentally click on them. But it is a free service but something has to pay the bills I guess. Still a 5 star site and resource.
Products used:
It's a website that tells you how to get a real human being and skip through automated questions and answers. Pretty much a cheat code for getting a real representative.
I was trying to reserve a flight with them, You have to share all your security information before they give you an answer.
Literally useless. Just call yourself and be less annoyed. Two hours after my problem was solved by myself I got a text from gethuman that the IRS closed. Wish I did not send my info to them.
I tried to Order my Things on amazon but I have my gift card and I tried to put it in my account this is they got canlind
It was not Delta, just pretended to be. Said my flight had gone up $200 but the extra $200 was not charged to Delta but to a travel agency. The man, Vin, had an Indian accent. My Visa targeted it as fraud. I will not use them again even though it is frustrating not to be able to reach a live and competent person at most airlines these days..
Countless attempts to use them result in "GetHuman ran into a problem getting a rep for you." Then it wants you to call them directly! What a waste of my time. And, get this, there is no way to send a question or chat or ask a question, etc., of GetHuman. Ironic that the firm who wants to help you talk to a real person has no way for you to reach them even by chat/email.
In theory, this is a great service. In reality, there are more problems than assistance. I used GetHuman this morning, and though I did receive a call from them, it didn't work. First, there were two competing recordings at the start of the call, which made it hard to understand. Then, once I tapped into the call, I was sent through the same voice menu that one gets by calling customer service itself. I was on hold for 8 minutes, before being put on hold for another 14 minutes to speak with someone. What gives?!?!
Aside from GetHuman being super easy to use and costing me nothing but free time, the service rep for Comcast who received my call was sure it was a random prank/robo call. She almost hung up, but was curious enough to see it through. Once I answered after GetHuman called me back, she was blown away for about 5 minutes before we could even talk about why I called. It was hilarious. She asked for the website and kept repeating it to make sure she did not forget it and also said she would use it from now on. GetHuman kept me updated on where they were in the process of getting me a rep to speak with! They also sent me text messages when they called back and I missed it, or if they ran into technical difficulties (that they went through for me and I didn't have to deal with the headache!). They're legit. Thanks GetHuman!
Tip for consumers:
Be patient, and add as much info that they can use to navigate the robots for you.
Products used:
Call back service
I was having problems with my direct express card, I was trying to get a hold of them as to why my card was denied, well I called direct express lots of times but they had high calls and kept hanging up. Gethuman really helped fast. I don't know what they did but they got my card working. Thanks gethuman I got you guys for future references you rock!
I was at my wit's end trying to resolve what seemed like a simple action - submitting a document electronically. Then I found GetHuman and have nothing but praise for the courtesy, patience and help from the fellow on the phone. Thank you!
It usually is! I had them connect to Tracfone CS as it's very difficult to get through & it said wait time was 21 minutes which went to 6 minutes & never moved after an hour. While waiting I decided to look at reviews which brought me here(thank you sitejabber!) & from the few I read, 21 minutes seems to apply to all calls which I'm now sure is to get you to try out that JustAnswer which I almost did, but after reading these reviews knew it was just another scam to take advantage of people that need help.
Cloud chat, not helpful, redirected to JustAnswer for $1, Don't do it. It is a trap. I have experience with Just Answer $600 later—and without being serviced. Find another way,
Tip for consumers:
Find another way.
Products used:
No service. No humans.
BOOKMARK this site.
I called the support group to upgrade my service to include the hotspot. The tech named Nina told me they didn't have that service but I knew they did and advised her I had hotspot the whole time other than this billing period. I had used some of the reward points that didn't include it. I asked her to put me on that plan and was met with more resistance. After several minutes, she finally agreed to look at that particular plan and changed it. During the payment process, she asked if I had other properties. I felt that information is personal and it seemed very suspicious but she kept insisting that it's required. I told her no and advised she's asking personal information I didn't feel comfortable about. I'm ******** to start with and it was extremely difficult to cooperate with her. She seemed to retaliate by asking me to repeat information multiple times on multiple occasions. She even asked me to speak very slowly and spell each word. NO customer deserves that kind of treatment.
I was looking for a number for American Airlines at 7:30 CST, The website said use get human, they said 21 minutes someone will call you back! Four and a half hours later they call back AT MIDNIGHT! I am in the bed asleep at Midnight! What was the point of saying 21 minutes? I will never use this service again!
I tried using them to call Samsung Canada. It showed that it would take 21 min, I waited and when it was like 6 mins left the time just stopped and after waiting for 45 mins, I thought to call Samsung by myself. Surprisingly, Samsung picked up the call within 2 mins. I think they fish for numbers from people so that they can sell them to scammers in India and Africa. BEWARE, People!
You need to make Get Human more visible. I was about ready to cancel everything because I was dealing with a computer which couldn't understand my problem. I decided to try one hast time, and was finally able to talk with a person who was able to explain to me what I needed to do. You shouldn't let people sign up without knowing about the need for a Rocu. I was lead to believe that all I needed was a Smart TV which is not the right answer. Only some Smart TVs can receive the streaming. Thus the problem was not the help I received from Get Human, but the inability to find it.
My whatsapp account has been baneed turn it please sir review my whatsapp account my whatsapp number is *******258
Recently, I had a security issue with my Chase Banks debit card. I have tried for weeks to get a resolution, but have had no satisfaction either online or by phone (left holding until line disconnects). After several hours of toiling over the matter tonight, I came across the Google hit that highlighted the phone number on my debit card. That is the only reason I called it. After typing sensitive information did I learn that I was not communicating with Chase Bank at all. I was tricked into sharing sensitive banking information, and then asked to pay on top of it. This set up is deceptive and fraudulent, as far as I'm concerned.
Tip for consumers:
Beware if you are attempting to reach your bank, well Chase Bank, at least. The facing page is extremely deceptive and displays the number on your Chase Bankcard so you think you are actually speaking with a Chase Bank representative. After you've shared sensitive information, you are asked to pay a fee for the next level of help and find out that you have been duped.
Products used:
I bought NO products.
The quality of service was good and the wait time was long. I had a worry with my billing and I called and they were capable to aid me out! I really appreciated how they took the time to listen to me and get to the bottom of the difficulty and not rush me off the phone.
Large Take loan app customer care number ++++
large Take loan app customer care number ++++
large Take loan app customer care number ++++
Products used:
large Take loan app customer care number ❾❾+⓿❸+❷❺+❸❹+⓿❷
Get human is the worst service, don't get tricked. I waited for 35 min and ended up ending the call.
Getting the direct technical support phone number from gethuman saved me a lot of phone directory number punching, I suspect. That was a big help. The number I called was valid and I got through to an actual human being who was extremely personable AND helpful. He talked me through what I needed to do to resolve the issue I was having, and... problem solved! Thank you to iFit and gethuman for following up to see that my issue was resolved.
Not recommended at all. I have paid for the trial luckily and i had the worst experience ever.
They answered only for once saying " We are checking your Issue"
If you are like me and hate what seems like endless loop tape recordings, filled with endless options, and long wait times only to get someone who tells you they need to transfer your call to the right department, THIS SERVICE CAN HELP.
It has helped me many times and I would recommend it to anyone who wants to cut through the chase. Great concept (people helping people) and sometimes it really works.
This is the second occasion HSBC have allowed money to be unlawfully paid to an American from my UK account. For this last issue, I have to wait up to (quote) 60 days to learn if they will replace the debited theft back into my account and all due to their oversight/error. I have banked with them & the Midland Bank before that for over 60 years. I am a private & retired individual.
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