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Genuine Replacement Parts has a rating of 4.0 stars from 92,869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention model number, customer service, and ice maker. Genuine Replacement Parts ranks 2nd among Appliance Parts sites.
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Everything was fine, ordering, having it shipped, receiving. Unfortunately, the part was not the right part for my computer, not their fault, and the return was equally easy through their support. Overall, I would shop with them again as they made the whole process easy and stressless.
Company buys Google ads for part numbers that are not accurate (or even in the store) and will not accept returns of any kind if the part does not work if you open the box and attempt install. Very deceptive practice and components like this aren't like consumer electronics. Will never use again and advise all to look elsewhere for businesses that have better policies for the customer so you aren't left with a part you cannot use and bought from deceptive marketing.
Fit perfect and arrived on time. Great and fast customer service will do business again thank you G.P.P.
Fit perfect and saved me money from buying a new dryer. Watching a YouTube video and then buying the right part was helpful
Products used:
Temperature gauge
Received my washer part in 2 days and works perfect. I searched other companies and you were very competitive in pricing. Easy to navigate website even for my technology challenged husband. Thank you so much!
Tip for consumers:
Prompt service, easy to navigate website, great pricing
Products used:
Agitator for washing machine.
This website was easy to navigate and helped ensure that I would receive the correct part. I have a door shelf in my refrigerator again! Thank you
Website was easy to use. Found what I needed in minutes. My parts shipped fast and I received on the date indicated.
The web site is very responsive without any extra stuff to get in the way of the search. Ordering is direct and efficient. The delivery was on time as expected. When the part was received, there was a slight difference in fit with original part. Customer service was easy to get a live person who helped with arranging return, followed up with email message with clear instructions for the return.
The overall experience would be an ideal model for any public facing corporation. Too bad so many companies fall so far short of this model.
Thank you!
My order of microwave parts arrived faster than I expected, and in mint condition. It would've arrived even sooner had FedEx made deliveries to our area on the weekends. Expect me to order from GRP for future purchases.
Products used:
microwave parts
This item fits perfectly for my oven. Good packaging and the shipping was fast... Price is high for just 1 piece, in my opinion, but the quality is very good, cant tell its a replacement knob and not the original. Will definitely shop again for future needs.
Products used:
Oven knob
Easy ordering process and prompt delivery of a quality part. I should have used this place first. I ordered a lesser expensive one from Amazon because I thought it would be easier and arrive faster, but it broke in less than a week. Don't make the same mistake I did, get your parts from here. The shipping is just as fast the part is OEM and quality.
I needed a replacement element for my oven and found the OEM part at a competitive price here at Genuine Replacement Parts after an extensive search. The site provided great information and references to ensure the part was correct and would fit. The part shipped quickly and I received in 2 days so overall would highly recommend this site for appliance parts.
The title says it all... and the item was well packaged. Easy to find product on website and clear descriptions.
Products used:
motherboard
Part was exactly as it should be, perfect fit, very fair pricing and super fast shipping all contributed to an excellent experience. This excellent service and quality of parts is severley lacking today, many replacement parts are garbage.
Thank you Genuine Replacement Parts for restoring my faith in getting what we need to keep our older appliances working!
Tip for consumers:
no
Products used:
oven door replacement gasket
This is the second time I ordered a replacement part for my refrigerator and both times it was very easy to order on the website online and delivery was super fast! First time I received it the next day and 2nd time I received within 2 days. Amazing service! Replacement parts are same as the originals. Same quality!
GRP had exactly the part I needed.(Rear filler strip for LG gas range.). Tried all the other vendors without success.
My order came quickly and was the same quality as my original part that I was replacing. The price was competitive with other companies. I would recommend this company.
Was pleasantly surprised by the price and delivery over the holidays. Parts fit perfectly and dryer is now running.
It was easy to find the part I needed. The pictures were accurate. Checkout was easy. Delivery was very fast.
Products used:
Microwave parts.
Great experience and pictures with description aided in finding the correct parts. Well packed ensuring perfect condition of product. Quick shipping.
Products used:
oven parts.
I ordered the silverware basket for my KitchenAid Dishwaher. The part came quickly and fit perfectly in place of the broken basket. Thanks for having exactly what I needed!
I ordered a part for the dishwasher. The price was about 10%-30% lower than everywhere else I looked. The website worked well and the checkout was easy. The part showed up much faster than I expected and by the weekend, the dishwasher was fixed. Overall, would use this again.
The purchase was quick easy and painless. The price was the best price I found, and the delivery was as stated.
Part (gasket) was so so wrinkled upon arrival that it never relaxed enough to seal correctly. Upon following further directions from a freezer repairman, the gasket was permanently damaged because of not being able to get it to set correctly because of how it was packaged.
Ordering the part I needed was simply a matter of finding the right model number and knowing what the part name was. I didn't pay extra for shipping, and it still came within a few days. It was just the part we needed to get our dishwasher working properly again!
Tip for consumers:
Like they tell you, know exactly your model. I did and had no issues
Products used:
Dishwasher replacement part
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Founded in 2015, Genuine Replacement Parts is a web-based appliance part marketplace with the largest selection of OEM parts available on the internet. Headquartered in Fort Walton Beach, we ship nationwide from over 80 warehouses throughout the US.
