Genuine Replacement Parts
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Genuine Replacement Parts

How would you rate Genuine Replacement Parts?
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Cindy K.
8 reviews
0 helpful votes
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All-in-all pretty good!
March 11, 2019

All-in-all pretty good! A little rough navigating from one part to another, and getting back to where I started.

Date of experience: March 11, 2019
Ed T.
10 reviews
0 helpful votes
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I received my order a few days later then promised, but was happy with the product I ordered overall.

Date of experience: December 27, 2018
Joana V.
1 review
0 helpful votes
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The part I ordered is correct and working well
August 12, 2019

The part I ordered is correct and working well. I would have liked more updates with my order's shipping.

Date of experience: August 12, 2019
Terry L.
1 review
0 helpful votes
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Thank you for finding correct part
July 6, 2019

Thank you for finding correct part. Part worked correctly, but was not exactly same so care in connection required.

Date of experience: July 6, 2019
Clyde H.
2 reviews
0 helpful votes
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Wow
June 6, 2019

Wow. You are tuned in to the customer's thought process. Great job of leading me from confusion to understanding.

Date of experience: June 6, 2019
Paul F.
9 reviews
0 helpful votes
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The claim of one day delivery on parts was not met due to parts coming from multiple warehouse locations.

Date of experience: February 18, 2018
jeanne t.
1 review
0 helpful votes
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Very pleasant except I ordered the wrong part
April 15, 2020

Very pleasant except I ordered the wrong part. Will need to send that back. Awaiting instructions from the manufacturer.

Date of experience: April 15, 2020
Brian H.
1 review
0 helpful votes
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I appreciate the extra warning about verification of model number. This may save someone from buying the wrong part.

Date of experience: June 19, 2019
Debra B.
1 review
0 helpful votes
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I truly appreciate having the match on the model and serial number. It really helps for an older appliance.

Date of experience: July 3, 2020
DS U.
1 review
0 helpful votes
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Ordering was easy
June 16, 2020

Ordering was easy. Part was an exact fit. Website said 2-day delivery - ordered on Saturday; received the following Friday.

Date of experience: June 16, 2020
CPB S.
1 review
0 helpful votes
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Order was received promptly and parts were packaged very well. I was able to make the necessary repairs quickly.

Date of experience: June 25, 2020
Annie B.
1 review
0 helpful votes
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The part that I ordered was defective I have contacted the company with great response they have sent me out a new replacement part and I am greatly pleased the comster service was excellent.

Date of experience: December 19, 2019
Danisha V.
1 review
0 helpful votes
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Great prices all kinds of parts easy to search for the part you need and fast shipping will buy from them again when I need parts.

Date of experience: May 8, 2014
Angela G.
2 reviews
0 helpful votes
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Great!
August 15, 2016

Great! I found what I was looking for within minutes, unlike the other sites I had looked at. And they were quick to answer my questions.

Date of experience: August 15, 2016
David F.
1 review
0 helpful votes
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GRP had the parts I needed, at a good price with timely delivery. I would recommend them to anyone wanting to do their own appliance repairs.

Date of experience: October 14, 2019
Lori F.
1 review
0 helpful votes
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Quick & easy to find parts!
August 9, 2018

Quick & easy to find parts! Just what I needed at a very reasonable rate in comparison to other sites. I would definitely shop there again.

Date of experience: August 9, 2018
Alan W.
1 review
0 helpful votes
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Easy, but the price for just one gasket seems very high. Two gaskets would be more than 10% of what I paid for the whole fridge.

Date of experience: August 29, 2020
Brian C.
1 review
0 helpful votes
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Good service
October 6, 2020

Good service. I watched a "how to" video on another website however. I don't think you had one for this part. Not a big deal though.

Date of experience: October 6, 2020
Brian H.
1 review
0 helpful votes
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The transaction went as smooth as silk
December 30, 2014

The transaction went as smooth as silk. I completely satisfied and would gladly order from you. Thanks, Brian

Date of experience: December 30, 2014
Neoma J.
1 review
0 helpful votes
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Typed in model number of product
July 31, 2016

Typed in model number of product. List of items appeared. Located desired item. Completed transaction. Very easy process.

Date of experience: July 31, 2016

Overview

Genuine Replacement Parts has a rating of 4.6 stars from 10,763 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
285
value
296
shipping
308
returns
146
quality
279
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73,570 reviews