Genuine Replacement Parts
business logo of Genuine Replacement Parts

Genuine Replacement Parts

How would you rate Genuine Replacement Parts?
grey star
grey star
grey star
grey star
grey star
Cindy L.
8 reviews
0 helpful votes
Follow Cindy L.
Unfollow Cindy L.
Send Message
Share Review
Report Review

Was able to find what I needed to fix a dryer no longer drying with hot air.
Price for part was good and shipping time was good.
I will shop here again.

Date of experience: September 29, 2020
Jeff K.
1 review
0 helpful votes
Follow Jeff K.
Unfollow Jeff K.
Send Message
Share Review
Report Review

Good so far
June 28, 2015

Good so far. Just ordered, will wait to see how things go after the part arrives.

Arrived on the day they said it would. Was packed very well. It was exactly the part I ordered.

Date of experience: June 28, 2015
Lori D.
1 review
0 helpful votes
Follow Lori D.
Unfollow Lori D.
Send Message
Share Review
Report Review

Shipment was delayed a little but only a day
October 11, 2017

Shipment was delayed a little but only a day. Fan is a little noisier than the old one, but works great! Price was best we found, we would use this company again for parts needs.

Date of experience: October 11, 2017
Liliana V.
1 review
0 helpful votes
Follow Liliana V.
Unfollow Liliana V.
Send Message
Share Review
Report Review

Horrible customer service!
October 3, 2017

Horrible customer service! I requested to have the item shipped after it got returned to sender and I was told to reorder and go through the whole process all over again. You've lost a customer!

Date of experience: October 3, 2017
Rose V.
1 review
0 helpful votes
Follow Rose V.
Unfollow Rose V.
Send Message
Share Review
Report Review

The price was good and the shipping was great I had my replacement part in a few days, thank you.
I will definitely use your service again, and will tell my friends about this co.

Date of experience: January 7, 2020
John L.
2 reviews
0 helpful votes
Follow John L.
Unfollow John L.
Send Message
Share Review
Report Review

It was fast and easy to order...
June 28, 2020

It was fast and easy to order...thanks. With a plastic part over 24 inches long it took some work to get it to fit together. After about a half hour I was done. Thanks again!

Date of experience: June 28, 2020
Nathan S.
1 review
0 helpful votes
Follow Nathan S.
Unfollow Nathan S.
Send Message
Share Review
Report Review

I love the fact that you are so blunt/direct about the fact that you should actually double check your model number and not just buy a part that "looks like mine". Thanks. Tons of idiots out there.

Date of experience: June 25, 2018
Ed R.
1 review
0 helpful votes
Follow Ed R.
Unfollow Ed R.
Send Message
Share Review
Report Review

It was easy but I don't have my part yet
January 31, 2018

It was easy but I don't have my part yet. I am being as honest as I can. I can say without a doubt one of the easiest sites to shop on. Thank you for keeping it simple.
Ed Reagle

Date of experience: January 31, 2018
J P.
8 reviews
0 helpful votes
Follow J P.
Unfollow J P.
Send Message
Share Review
Report Review

Oven/ broiler element was received in great condition despite being shipped to many UPS distribution hubs, product fit properly and works as advertised, our kitchen is now complete again, Happy baking/broiling

Date of experience: April 12, 2020
guy s.
1 review
0 helpful votes
Follow guy s.
Unfollow guy s.
Send Message
Share Review
Report Review

Excellent customer service...
May 12, 2016

Excellent customer service...UPS delivered to the wrong address/person...I ended up with the package the next day [retaped]. Parts were fine and worked great!

Date of experience: May 12, 2016
Harry D.
1 review
0 helpful votes
Follow Harry D.
Unfollow Harry D.
Send Message
Share Review
Report Review

Easy to find the right part This piece went to a log splitter that belong to my dad- bought in1970 it has been family pride to keep it work- and to get a part for it in 3 days was AMAZING- THANK YOU ALL VERY MUCH

Date of experience: February 12, 2017
JEANNETTE A.
1 review
0 helpful votes
Follow JEANNETTE A.
Unfollow JEANNETTE A.
Send Message
Share Review
Report Review

'Glad there's a more reasonably priced replacement part for appliances. We will surely check on this website for all our applliances' replacement needs.

Date of experience: September 26, 2019
Georgia
1 review
0 helpful votes
Follow Michael Y.
Unfollow Michael Y.
Send Message
Share Review
Report Review

Great Quality Part
January 13, 2023

The part came quickly, and the quality was very good. I had no complaints.

Date of experience: January 13, 2023
Mary Z.
25 reviews
0 helpful votes
Follow Mary Z.
Unfollow Mary Z.
Send Message
Share Review
Report Review

Price was kind of high (way better prices on eBay) but service was great and shipping fast! Thanks! Was happy it was an original product and not copycat:-)

Date of experience: September 1, 2014
Susan M.
18 reviews
0 helpful votes
Follow Susan M.
Unfollow Susan M.
Send Message
Share Review
Report Review

Found the exact part I needed swiftly and checkout a breeze. Look forward to receiving my new ice maker.

Received the ice maker timely and it's working great.

Date of experience: September 1, 2015
Scott L.
2 reviews
0 helpful votes
Follow Scott L.
Unfollow Scott L.
Send Message
Share Review
Report Review

Threats to a customer at the end of the check out process is a little ridiculous and uncalled for. You might want to rethink your customer service approach.

Date of experience: July 26, 2018
LISA A.
3 reviews
0 helpful votes
Follow LISA A.
Unfollow LISA A.
Send Message
Share Review
Report Review

Expensive, but exactly the right part
January 16, 2018

Expensive, but exactly the right part. I was tempted to buy from a Shopify store, but there's always a chance that things from those stores ship from China.

Date of experience: January 16, 2018
Dorothy C.
1 review
0 helpful votes
Follow Dorothy C.
Unfollow Dorothy C.
Send Message
Share Review
Report Review

Been trying for months to purchase a replacement for our disposal drain cover. This cover fits perfectly and works (magnetic connection). Highly recommend your site and your products!

Date of experience: January 3, 2020
David T.
1 review
0 helpful votes
Follow David T.
Unfollow David T.
Send Message
Share Review
Report Review

Fast shipping, great price, great packaging, and great customer service with follow-up emails. Smooth transaction and the part fit perfect, and it works well! A wonderful online experience.

Date of experience: August 25, 2020
Steven D.
2 reviews
0 helpful votes
Follow Steven D.
Unfollow Steven D.
Send Message
Share Review
Report Review

My order was shipped in complete with one item on back order. I contacted customer service who had the order filled from another location. Satisfied with the outcome.

Date of experience: October 8, 2020

Overview

Genuine Replacement Parts has a rating of 4.6 stars from 10,763 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
285
value
296
shipping
308
returns
146
quality
279
This company does not typically respond to reviews

Instant Feedback

73,570 reviews