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GemPundit

How would you rate GemPundit?
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Australia
1 review
10 helpful votes
Follow Rohit Y.
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Fraud company
April 12, 2019

Gem pundit is a fraud company just like there top reviews here. Me alone with some friends ordered some opal rings... after selecting super premium stones... we received the basics. They send you videos of high quality stones making you believe its your order. Customer service excellent until you receive it... but once you realize they have cheated you upon receiving your ring. They are gone... save your money and stay away from Gem Pundit

Ordered size X and they confirmed it is the right size it turned out Y. Spent $80 on top for re sizing. Fraud

Should be banned in Australia

Date of experience: April 12, 2019
India
1 review
0 helpful votes
Follow Sathishkumar N.
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Valuable Seller
October 6, 2016

I recently bought an Emerald stone from Gempundit.com I would say I am more than satisfied with their product, delivery, packing and customer service (A 5 star for that).

The Gem came with a free certificate which is a very decent one and the customer service team will help you on your need. They are not keen on closing the deal as others do.

I got my space to shop and all my queries were attended.

Thanks to you guys! Keep it up.

Date of experience: October 5, 2016
AE
1 review
0 helpful votes
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After seeking astrological advice, I made the decision to purchase an emerald from them. However, to my disappointment, the stone didn't just fail to suit me—it actually had negative effects on me. I explained in detail to the representatives how wearing that gemstone made me feel, sharing my experiences of discomfort and unease. Despite my efforts to communicate the issue, I have been continuously redirected from one representative to another, trapped in an endless loop of seeking help but finding no resolution.

Date of experience: May 29, 2023
India
1 review
0 helpful votes
Follow Abhinav S.
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Had an awesome experience with Gempundit. Great service and wonderful blue sapphire ring for my wife. Mr. Shailendra helped me out in choosing the right gemstone and followed up till it was delivered right at my doorstep. Will definitely recommend gempundit to my friends and family.

Date of experience: June 13, 2019
Australia
1 review
0 helpful votes
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Emerald ring order, never received
August 7, 2023

I placed an order for an emerald that was just under $1000. Unfortunately, my order went missing and never reached me. The lack of communication and initiative from this business to inform me was disappointing. I had to start reaching out myself when the delay became excessive. They eventually offered me an alternative stone and ring, but the experience went downhill from there. After completing the second ring, they attempted to charge me an additional $300. When I questioned this sudden increase, particularly since the stone wasn't significantly larger, they revealed that the previous price was an error. It's frustrating to realize they were now trying to overcharge me for their mistake. The whole experience was marked by poor service and unreliability, especially for customers who are located overseas. Do not use this business

Date of experience: August 7, 2023
India
1 review
0 helpful votes
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Unbeatable
June 13, 2019

The experience with gempundit was unbeatable. I can challenge that no other e-commerce firm can provided such a great service with authentic gemstones. I bought a beautiful gold ring studded with beautiful natural srilankan sapphire for my mother. She loved the crafting. Thank you gempundit for providing such an excellent service. Cheers

Date of experience: June 13, 2019
India
1 review
7 helpful votes
Follow Sushma R.
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I wanted to by kashmiri blue sapphire 6.25 ratti for my daughter. I visited many websites but I didn’t found any satisfactory information according to price. I talked to Gempundit.com customer support team, They asked me to arrange this stone for me with images. They took some time for it but they provide me images and relevant information on my email id. I ordered this stone from gempundit.com. I received it in 3 days with free lab certificate. I am thankful.

Date of experience: August 17, 2013
California
1 review
1 helpful vote
Follow A K.
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I recently purchased a gemstone with Gempundit. Miss Dheera provided me with an exemplary service for tracking the shipment of this purchase. The delivery was delayed due to the ongoing COVID 19 pandemic. She coordinated with the courier service and updated me on the transit steps.

Date of experience: August 1, 2020
GB
1 review
1 helpful vote
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Excellent service
June 13, 2019

I recently bought a piece of jewellery and right from the start I dealt with Aman who if I can say had a lot of knowledge. Aman thank you very much. Will buy again.

Date of experience: June 13, 2019
Australia
1 review
0 helpful votes
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Ring poor quality
April 29, 2023

Bought emerald totally different then wt they showed in picture and charged so much.spend so much money not worth and happy doing online purchase.

Date of experience: April 29, 2023
Australia
1 review
1 helpful vote
Follow Hitesh r.
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Just like to thank you Rudra from gempundit to fix my problem very happy with his services thank u again

Date of experience: April 16, 2018

Overview

GemPundit has a rating of 3.3 stars from 12 reviews, indicating that most customers are generally satisfied with their purchases. GemPundit ranks 12th among Gems sites.

service
2
value
3
shipping
2
returns
1
quality
2