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The company enjoys a generally positive reputation, with many customers praising the quality of products, timely delivery, and effective communication throughout the order process. Satisfied customers frequently highlight the uniqueness and appeal of the items, contributing to repeat purchases. However, some negative feedback indicates issues with customer support, particularly regarding technical difficulties with product creation and inadequate responses to inquiries. While the majority of experiences are favorable, the company may benefit from improving its customer service responsiveness to address these concerns and enhance overall satisfaction.
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I know GearBubble as both a seller (couldn't be happier) and a buyer (extremely impressed). My purchases on gearbubble.com were originally made to test response time, customer communication, shipping materials, and delivery time -- all so I knew the truth of what I promised the buyers of my own products. Results were beyond expectation. As a seller, I couldn't be happier knowing GearBubble has my back.
I ordered via Facebook - was a little apprehensive - but the cup was the perfect gift for a good friend who's been having a hard time. It was delivered promptly and in great condition.
Bought a great item and was very reasonabaly priced to. Will have no qualms buying more items from them
I totally had a very good experience with gear bubble the communication was great product and it arrived on time. I must say after all the negative reviews i saw i was worried. But the exact opposite happened. Happy to buy again
I have only ordered once, 2 coffee mugs with camping references on them and was very happy in receiving them on time and they look great! Have had many comments on how adorable they are and where to get them.
I ordered two 11 oz Halloween themed mugs on Oct. 10th, one white with print, another black with color print and some graphics in the design. Received two emails on the 12th indicating each was "being made," and that the time could vary depending upon the customization level, but "max about 10-14 days" and then still to be shipped. The white mug was shipped on Oct. 12th and received in good condition few days after. Quality was fine. Somewhat lightweight. Holds up to 12 oz water. The other shipped Oct. 19th and we received Oct. 25th also in good condition. There is a faint change between the black of the mug and the black design overlay. You have to look close to notice. The printed design looked nice, more glossy, and possibly slightly darker/finer font than appeared in the online store.
Very beautiful piece of work. I loved it and so did all that saw it. I would deffinitely purchase more items from this vendor
I found this company easy to deal with. I received prompt service and had no problems. I receive email advertisements.
I ordered a shirt camin in 2 days, was a perfect fit and I can say after 2 months the shirt is holding up well.
I have purchased at least two items from this company and have been very pleased with the service and the products that I purchased. I would not hesitate to buy from this company in the future.
I have ordered many products from this company, and they all have been as advertised and delivered on time. I will keep ordering from this company. Thank you.
Every morning, I have enjoyed my black coffee mug with my hometown emblazoned on the graphic. The cup is a generous size and in the dishwasher daily. The finish stays shiny and the logo isn't damaged by the dishwasher. Wish I had purchased more. Customer service and shipping were great.
Great company to do busy with. Will buy again. Excellent customer service. Tshirt came as promised. Can not wait to shop with them again.
I loved my cups with my BFF picture and mine and the beautiful saying. Lasting gift that means something to the both of us. I had to do it again and order another personal cup for my daughter and myself With our pictures on them. They came out beautiful and arrived on time and were packaged very well. Thank you! Will order again!
Ok haters now to put all your fake reviews to rest I am a REAL customer. I brought an item from GearBubble that was a great price and it had fast delivery which I give an A+ and a 5 Star rating. STOP SMEARING there GoodBubble name.
Purchased a walrus shirt and was quite happy when it came. Colors were bright and the image was sharp.
Mark
I love my bracelet! I had no issues all what so ever, I love my bracelet, it arrived when promised. I would recommend gearbubble to anyone. I would not hesitate to make another purchase from this company.
Ordered my wife a Mother's Day gift and it arrived April 30th as promised. Now that being said the cup gets used everyday & stills looks just like it did when she opened it.
I ordered a memory husband mug with our picture on it. I love the quote and the picture is clear. I drink from it everyday and it keeps him close to my heart. I will order from this company again, it was easy, reasonable and shipped quickly.
I bought 2 for Christmas presents a year or two ago, and also 1 for me! My mom and neice loved theirs, and I loved mine also!!!!
These really make great gifts, and they are really well made!
Answer: Thanks for the compliment! We really appreciate it!
Answer: I didn't request anything special to be written on it
Answer: Hello Amy, Please contact me at support@gearbubble.com and put Attention: Nicole in the subject line, and I'll help you as we can't find any orders under that email. We apologize for the inconvenience. Regards, Team GearBubble
Answer: Hello Tammy! Are you asking what items you can sell with us or what you can buy as a customer? For selling, you can go to https://www.gearbubble.com/, scroll down and click "Become a seller": http://prntscr.com/r0tvqz. The signup is free. Once you confirm your account, you can check out the account and click on "Launch Product" to see what we have to offer. If you would like to shop, just click "Shop" at the top of the page and pick a category to browse.We hope this helps. Regards, Team GearBubble
I like #creativity, #entrepreneurialism, and believe everyone has a message in them.