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GearBubble Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of products, timely delivery, and effective communication throughout the order process. Satisfied customers frequently highlight the uniqueness and appeal of the items, contributing to repeat purchases. However, some negative feedback indicates issues with customer support, particularly regarding technical difficulties with product creation and inadequate responses to inquiries. While the majority of experiences are favorable, the company may benefit from improving its customer service responsiveness to address these concerns and enhance overall satisfaction.
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I purchased 4 of the necklaces 2 sons and 2 daughters they were beautiful. My kids loved them. Prices were great and quality was excellent. Postage and packaging brilliant.
Was so looking forward to this, as it had a beautiful verse When it arrived i was so disappointed, the verse was so small i couldn, t even read it with a magnifying glass. Although you refunded the money i was upset as i wanted the pendant n verse. I am a bit reluctant to order anything else
Bought a top online. When it arrived it was far too large. Contacted GearBubble by Email culminating in them sending a new one of a lesser size. No if's or buts they just sent a new one and at no cost to me. They were even apologetic. Very impressed. The 2nd top has since arrived and fits perfectly.
I ordered 2 mugs with our dog's pictures as gifts for my daughters. Very high quality and quick service. We love GearBubble!
Product was exactly as pictured and it was shipped promptly. I appreciate the quick turnaround on my order. Thanks
Every thing I have ordered has been great I have no complaints The necklaces I ordered were nicely printed the mugs were unusual they have a wide selection of products to choose from
I ordered 3 friend mugs and had great service. I am very happy with the mugs. Five stars! I received exactly what I ordered in speedy time.
I've purchased a few t-shirts and a couple of mugs and have been very happy with all the products. T-shirts were true to size and the mugs came out beautifully. Will definitely order again.
I bought my PHD candidate son, a tee shirt that said "It's What I Do, I drink tea and I know things" it's so totally him! The fabric of the shirt is so soft and lush, the speed of the delivery was very fast. I would definitely use this seller again! Great service and great company!
Got purple hoodie with a printed logo on the front. The picture looked like it covered the whole front of hoodie-NO it is so small it is hard to read. VERY disappointed. Stars half a star I bought this in memory of my husband who passed very unexpected
Thoroughly impressed, ordered my goods and delivered within 2 weeks to Australia. These were a gift for a family member and due to time constraints I ordered a bit late but the shirts that i ordered arrived with a few days to spare. GOOD JOB
I purchase a necklace for my daughter and they kept me up to date on delivery and when it arrived it was awesome my daughter loved it. I will buy again when time come.
Would definitely buy from Gearbubble again. Item was here faster than I anticipated and it's adorable!
Product I have purchased was as described in the advertising and it was delivered on time. It would be wrong to leave any feedback other than just a positive one. I will be more than happy to purchase from this seller again.
The pendants I received were not exactly what I expected but I had received all the information. My expectations were more than I should have expected. My wife likes them and the thoughts they contain.
Understand what you are buying and there are no problems. I have purchased numerous products from them and they are all fine
I ordered two coffee mugs, one each for my wife and I. Each mug has a picture of one of our dogs. The mugs came out perfect, the photos of the dogs printed perfectly onto the mug. They made great surprise Christmas presents!
I order this coffee mug as a gift for my best friend and had our names put on it. My friend received it and told me it was by far her favorite gift she has ever received. She loved it.
I have made multiple purchases and always received exactly what I expected, and in a timely manner. If you are not expecting a hundred dollar item for ten dollars, you can't go wrong.
I purchase a necklace for my daughter. It was not readable, even with a magnifying glass. It was faint in color, even if I know what it said, I still had trouble making it out. I wrote you about it, and never got an answer. I am too embarasssed to give it to her for Christmas. I also got 4 for my Daughter in Laws, they also are hard to read, but I'll still give them to them. I'm not sure if I ordered the To My Son coffee cups. I ordered 3 of them and I loved them. The problem is I dropped 1 of them (my fault), and wondered if I could order another one. I'm hoping to hear from you. Thank you. Rita Ouellette.
Hello Rita,
Thank you for your review. We're sorry you are not completely satisfied with the necklaces, but we hope your daughter in laws will enjoy them. If not, just email me at support@gearbubble.com and put in the subject line "Attention: Nicole" and we will take care of you. As for the mug, I've sent you a PM with more details.
Warm Regards,
Team GearBubble
From the business
I like #creativity, #entrepreneurialism, and believe everyone has a message in them.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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Hello Jim,
Thank you for your review. We're sorry you weren't completely satisfied with the pendants, it's really hard to get all the words on such a small space! We're happy your wife likes them, though. Please contact us if you should ever need any assistance or have any questions.
Regards,
Team GearBubble