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The company enjoys a generally positive reputation, with many customers praising the quality of products, timely delivery, and effective communication throughout the order process. Satisfied customers frequently highlight the uniqueness and appeal of the items, contributing to repeat purchases. However, some negative feedback indicates issues with customer support, particularly regarding technical difficulties with product creation and inadequate responses to inquiries. While the majority of experiences are favorable, the company may benefit from improving its customer service responsiveness to address these concerns and enhance overall satisfaction.
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I had an issue with fitting all of my dog names on a mug for my husband on Fathers day. Gear Bubble worked with me one on one via emails and phone calls to make sure I received exactly what I needed. Great job Gear Bubble! I have recommended you to all my friends and family
Customer service is poor, ordered a mug
Had troubles, no one helpped, contacted gear bubble, generic responce..
I ordered a personalized coffee mug for my son-in-law for Christmas. Received weekly updates on when the purchase was being delivered from the beginning till delivery. Loved it no problem at all. I would order again from this compnay.
Been happy with what I have bought look to buy more from the company always enjoyed looking at the items on website
My husband loves it! The only thing we wish is that the mug was a little larger. And just so you know, I voted for Trump too and no one told me how to vote.
I ordered 2 mugs from this company and they are great! They came as promised and were on time! Great quality too!
I ordered a necklace for my daughter the inscription was smaller than I wanted. I returned the necklace and was given credit immediately and without hassle. I would order again from this company, they handled everything professionally
When i saw this & it expressed my feelings exactly, i felt compelled to purchase this item! Thank you for your service!
Items i purchased arrived when expected and in perfect condition... Well Pleased... Thanks...
I got this for a surprise Xmas present and my husband loved it. Very good communication and fast postage from the US as we live in New Zealand
I am more than happy with the mug that I ordered for my best friend. The customer service was so helpful and nice even when I was being a pain. I will definitely order again
I ordered two rings from them about a year ago. Me and my wife wore them everyday for about 6 months. Sadly we developed an allergic reaction to the rings and couldn't wear them. I notified the company of the problem so they may work in other ways in order to insure that no one else would see this problem. In addition they sent me a full refund for my order and I got to keep the rings. They are just a great company!
Very happy with all the products I purchased. Included were a garden flag, silicon bracelets for relatives, Illinois Back the Blue Lapel Pins
I purchased 3 mugs back in late November early December. One was for me and the other 2 I gave to my mother and my friend for Christmas. I love my mug and they were both very happy with theirs. They use them all the time.
I ordered two coffee mugs; one for myself and one for my friends. I submitted a picture of my two dogs along with a picture of a dog my friends recently lost. Both coffee mugs were received in a short period of time. The mugs themselves are a quality ceramic; the pictures on the mugs were an exact replica of the pics I submitted. I would certainly re-order in the future.
I really liked the necklaces that I have ordered. One was for me and one for my daughter. She really liked hers also. Look forward to my next order.
I ordered a really cute cat face sweatshirt and I love it. It was my first order and I didn't know how the sizes ran so I ordered an extra large instead of my normal large and it was very large. So, order your usual size and you should be fine. Quality is good and it's holding its color through several washings so far.
I am absolutely thrilled with my purchase of the to daughter from mom necklace and my daughter is in love with it.
Cups were exactly what I wanted. The wife and I have been using them all year now and no problems. Exactly as advertised and arrived when we were told they would..
Answer: Thanks for the compliment! We really appreciate it!
Answer: I didn't request anything special to be written on it
Answer: Hello Amy, Please contact me at support@gearbubble.com and put Attention: Nicole in the subject line, and I'll help you as we can't find any orders under that email. We apologize for the inconvenience. Regards, Team GearBubble
Answer: Hello Tammy! Are you asking what items you can sell with us or what you can buy as a customer? For selling, you can go to https://www.gearbubble.com/, scroll down and click "Become a seller": http://prntscr.com/r0tvqz. The signup is free. Once you confirm your account, you can check out the account and click on "Launch Product" to see what we have to offer. If you would like to shop, just click "Shop" at the top of the page and pick a category to browse.We hope this helps. Regards, Team GearBubble
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