On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with many customers praising the quality of products, timely delivery, and effective communication throughout the order process. Satisfied customers frequently highlight the uniqueness and appeal of the items, contributing to repeat purchases. However, some negative feedback indicates issues with customer support, particularly regarding technical difficulties with product creation and inadequate responses to inquiries. While the majority of experiences are favorable, the company may benefit from improving its customer service responsiveness to address these concerns and enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I bought a "Beetles" mug as a Christmas gift, it got here fast, was well packaged and was of good quality. The Beetles fan who received it was thrilled. I will definitely buy from this company again.
I ordered a mug for my friend for Christmas. It arrived right on time. We both loved it! I would recommend your site without any hesitation.
We ordered a custom photo t-shirt. The picture looks great and the quality of the material is very good. We received it quickly and we're very happy with the product.
I received exactly the mug w/ the personalized message before I expected it... good communication via email.
I would not hesitate to buy something again from them.
Ordered a captioned mug for my partner with a personalised photo attached. The mug arrived very promptly, exactly as described. My partner was happy with it. The cost including postage, was very reasonable. And a further thing, it was packaged very securely. I have ordered mugs from overseas before and they were not packed well and arrived broken. I can't speak for others, but I'm very happy with the service and would happily use them again.
I purchased some of the mugs with dogs on them and the people who received them just loved them! One even said it brought tears to her eyes!
I purchased 4 mugs with best friends sayings for myself and my 2 besties. I needed some customisation of them and was so very happy with the extra help I got to do so. The 4 cups arrived quite quickly and were well protected in their foam boxes. They were in perfect condition and I was very happy with them all. My Best Friends were surprised and delighted to get them for Christmas, in fact one won't use her's as she said it's too special to use.
I wanted something special for my best friends 60th birthday... as we have been friends for 55+ years and your gift was ideal... it was a mug with 2 girls on and our names... everyone was thrilled with it and said how unusual it was... i was completely happy with the gift and the service.The only complaint i would have is the fact it wasnt in a gift box so i had to purchase one seperately... well done to you and i am one happy customer... thankyou
I ordered 3 necklaces for my wife and two daughters and the process went as smooth as can be. I was updated as when i was to receive them. All around a great experience
Got hubby a left handed mug for fathers day from the dogs and he was thrilled. Great unique items here for every occasion
I was really pleased with my purchase everything was what I ordered it was quickly dispatched so I received my purchase in good time will highly recommend them plus I will be using gear bubble again
I don't understand all these negative reviews. I ordered a mud for my daughter-in-law the latter part of November and received it the first week of December. It was well packaged to prevent breakage and was of beautiful quality. I would most certainly order from them again.
Had no problem dealing with Gearbubble
Ordered my gear, received it, was very satisfied with their service.
Would use them again.
The company is great to work with, products are really great. The tee shirts are so creative. Love all the color options. I've purchased many tee shirts.
Ordered two hoodies from Gearbubble. The quality was great and they were delivered faster than expected - even from the US to Australia.
Bought a custom mug for my daughter. She loves it. Great quality and the print and text is fantastic.
I brought a doggy mug with my sisters dog printed on it and a funny verse. Loved the finished product and my sister was thrilled with it and believe me she's hard to to get the perfect gift for. Now I want to order one for myself
I bought a specialty tee-shirt from GearBubble. Communication was excellent. They kept me apprised of every step of the way. The teeshirt was really nice. Very good quality. They're a good company to deal with.
My wife was very happy to receive her beautiful necklace for Christmas.
The necklace arrived on time and was securely packed.
The only downside was the necklace did not come in a box, but that was easily remedied.
Your product is awesome and perfect you are easy and great to do business with. I will all do business with you and but you product I highly recommend gear bubble
Answer: Thanks for the compliment! We really appreciate it!
Answer: I didn't request anything special to be written on it
Answer: Hello Amy, Please contact me at support@gearbubble.com and put Attention: Nicole in the subject line, and I'll help you as we can't find any orders under that email. We apologize for the inconvenience. Regards, Team GearBubble
Answer: Hello Tammy! Are you asking what items you can sell with us or what you can buy as a customer? For selling, you can go to https://www.gearbubble.com/, scroll down and click "Become a seller": http://prntscr.com/r0tvqz. The signup is free. Once you confirm your account, you can check out the account and click on "Launch Product" to see what we have to offer. If you would like to shop, just click "Shop" at the top of the page and pick a category to browse.We hope this helps. Regards, Team GearBubble
I like #creativity, #entrepreneurialism, and believe everyone has a message in them.