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GearBubbleReviews 1,515

3.5

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GearBubble Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of products, timely delivery, and effective communication throughout the order process. Satisfied customers frequently highlight the uniqueness and appeal of the items, contributing to repeat purchases. However, some negative feedback indicates issues with customer support, particularly regarding technical difficulties with product creation and inadequate responses to inquiries. While the majority of experiences are favorable, the company may benefit from improving its customer service responsiveness to address these concerns and enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
70
value
69
shipping
71
returns
31
quality
68

We monitor reviews for authenticity

Tennessee
3 reviews
0 helpful votes
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Beautiful and she loved it so much she Had tears. Perfect gift! This necklace had the perfect words I wanted her to see how much we love her, Thank you.

Date of experience: January 22, 2019
Ohio
1 review
0 helpful votes
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I ordered a mug with a harp decal and a short saying on it. When it arrived, it was exactly as described, and I use it every day. I found the shipping time reasonable, and am very pleased with my purchase. I wouldn't hesitate to order from them again.

Date of experience: January 22, 2019
Connecticut
1 review
0 helpful votes
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Love my nana bracelet
January 24, 2019

Got my "Love is being a nana" bracelet and haven't taken it off since - hasn't turned my arm green lol - great quality- definitely would order again- love being a nana and love my nana bubble bracelet

Date of experience: January 22, 2019
GB
1 review
1 helpful vote
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Cat mum mug
January 22, 2019

Love it, didn't seem to have problems like some customers, i knew it had to be made and shipped etc and it was the busiest time of year. I just waited and before i knew it, it was delivered. Well happy

Date of experience: January 22, 2019
Australia
1 review
0 helpful votes
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One of the best purchases I have made from anywhere thank you very much for service and look forward to dealing with you again

Date of experience: January 22, 2019
Canada
1 review
0 helpful votes
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Fantastic
January 22, 2019

Its sad to read all these bad reviews, They fabricate beautiful stuff i ordered a chain so beautiful my wife loved it, They really work with the heart service was fantastic, Its sad making people read these fake reviews people should know the truth. I really recommend ordering again,

Date of experience: January 21, 2019
Florida
1 review
0 helpful votes
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I ordered a BFF mug for my best friends birthday and GearBubble sent it to her directly. It was on time and packaged excellent. I had some questions which I emailed to GearBubble and they answered me promptly with the answer. Very please with their products and customer service... Don't believe all these negative complaints whoever wrote them should be ashamed of themselves.
Joyce M.

Date of experience: January 21, 2019
Australia
1 review
0 helpful votes
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Trying to find a gift for a hard to buy person - got a "dog mom" mug which absolutely nailed it; the recipient got teary when she opened it. Shipped promptly, arrived intact. Would use again for sure

Date of experience: January 21, 2019
Michigan
1 review
0 helpful votes
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Promise kept
January 22, 2019

I have ordered 4 items since November and all have been filled immediately. They have all arrived in a timely manner. Some were sent to a different address as gifts and they where received on dates that were provided to me. I have no complaints about doing business with this company.

Date of experience: January 21, 2019
Florida
2 reviews
0 helpful votes
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Nice and beautiful chains for my kids. Great quality and great customer service. Shipped as promised and kept me up to date with tracking my order.

Date of experience: January 21, 2019
GB
1 review
0 helpful votes
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Super!
January 22, 2019

Ordered a beautiful necklace for my wife. Item delivered was exactly what I'd ordered and it arrived in Ireland 12 days after I ordered it. Will be ordering more items from these guys when the need arises.

Date of experience: January 21, 2019
Ohio
1 review
0 helpful votes
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Kitti Cup
January 22, 2019

Daddy loved his Christmas present! Kirby the kitti got a personalized cup for his daddy for Christmas... was packaged nice so it wouldn't break and came in a timely manner! Thank you!

Date of experience: January 21, 2019
Wisconsin
2 reviews
0 helpful votes
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Great customer service
January 22, 2019

I found a necklace I loved but Gearbubble no longer made them. Within a week they contacted me and took my order. They kept me informed until it was delivered. I absolutely love it as it has a very special meaning to me. They went over and above what I ever expected! Thank you Gearbubble!

Date of experience: January 21, 2019
Washington
1 review
0 helpful votes
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I am amazed to see bad reviews because my order of a friends mug went perfectly. It came right on time and was exactly what I had ordered. The friend I gave it to got tears in her eyes when she opened it because it meant so much to her. I would definitely order again. I no longer have the mug to leave a picture or I would.

Date of experience: January 21, 2019
Georgia
1 review
0 helpful votes
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I have ordered shirts and a mug from this company in the past year. I never had any problems with ordering or delivery.

Date of experience: January 21, 2019
Colorado
1 review
0 helpful votes
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I bought a "Stop Destroying the Earth... It's Where I Keep my Cats" tee some months ago and love it. Very well made, and with a great message. I had excellent service from this company. I don't understand some recent poor reviews... my experience was excellent as stated above.

Date of experience: January 21, 2019
Illinois
1 review
0 helpful votes
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Top Notch Animal Mugs
January 22, 2019

I ordered one cat and one dog mug. These were to be Christmas mugs for our niece & my sister-in-law. Didn't get to see them on Christmas so we tried them both out to see if they were just like the ad showed. WOW--they were even better than the ad. So, we know our niece & my sister-in-law are going to LOVE them Nice job GearBubble.

Date of experience: January 21, 2019
Pennsylvania
1 review
0 helpful votes
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Trekker Love
January 22, 2019

I purchased a very detailed double sided printed t-shirt of the original Star Trek Enterprise for a friend. He really loves it! GearBubble kept in contact thru entire process from order confirmation to delivery. Will order again.

Date of experience: January 21, 2019
Arizona
1 review
0 helpful votes
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I saw an advertisement for a fathers love for his daughter that showed a picture of a very nice heart shape with engraving. I was hesitant to order at first, but I took the chance and did. It was a gift for birthday (something extra). Followed the quite simple directions and submitted my order, the necklace was shipped 2 days later and it was delivered 1 day ahead of schedule. I just talked to my daughter to ask her about what she thought of it and these are her thoughts, It isn't top shelf quality but it is good quality, very nice looking and she thinks it is very good looking. She likes it very much! GearBubble did an excellent job with my order from start to finish. I am impressed with the quality of service I received. Thank you.

Date of experience: January 21, 2019
Indiana
3 reviews
0 helpful votes
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COULDNT BE HAPPIER
January 23, 2019

I ordered one cup from This company and was soooo pleased that I quickly ordered another. It arrived early and was every bit as adorable as pictured. The recipients were thrilled. What a delightful way to say " you're so special!" Thank you. I plan to order another one in a month. What a great company. Kept me up on progress of my products so I knew I was not forgotten or my order was not overlooked. Thank you again.

Date of experience: January 21, 2019

From the business

I like #creativity, #entrepreneurialism, and believe everyone has a message in them.


gearbubble.com
Las Vegas,, NV, United States