• Garmin

Garmin

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Overview

Garmin has a rating of 2.7 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Garmin most frequently mention customer service problems. Garmin ranks 51st among GPS sites.

  • Service
    20
  • Value
    21
  • Shipping
    13
  • Returns
    12
  • Quality
    21
Positive reviews (last 12 months): 30%
Positive
3
Neutral
0
Negative
7
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Garmin's customer service located on the other side of the world is simply helpless.
How would you rate Garmin?
Top Positive Review

“Must have tool.”

Karel V.
1/6/24

Any Garmin device is irreplaceable for all hikers and people who enjoy outdoor recreation far from big cities. You can buy the most affordable piece of smart watch or any other equipment and be confident that you are in good hands in any type of extreme situation. I am 100% sure that Garmin saved a lot of lives.

Top Critical Review

“Watches that don't last more than 2 years”

Bruce H.
8/4/22

My first Forerunner 935 failed after less than 2 years. After much back and forth and several weeks waiting without a watch it was replaced under warranty. The 2nd one has also failed after a bit more than a year. Same issues with the altimeter (which seems to be an issue for many people) and watch shutdown during saving activities and losing all data. Garmin won't replace this one as it's been more than 2 years since the original purchase. If you want something that lasts a bit longer, look elsewhere

Reviews (44)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (14)
Thumbnail of user giancarlod
1 review
0 helpful votes
October 15th, 2019

Ottimo orologio per runners, touchscreen, molto intuitivo e con svariati parametri anche se un po' lenta la ricezione del segnale GPS. Un ottimo prodotto.

Thumbnail of user eveventsb
3 reviews
0 helpful votes
August 25th, 2015

Reliable sat nav... hasn't got me lost yet

Thumbnail of user carll12
14 reviews
34 helpful votes
August 11th, 2013

I admit my iPhone has made my Garmin device less critical, but still whenever I go on a trip I bring my Garmin GPS along. They are probably not the cheapest on the market, but I've found them to be quite reliable.

Thumbnail of user simonh1
7 reviews
18 helpful votes

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About the business

Delivering innovative GPS technology across diverse markets, including aviation, marine, fitness, outdoor recreation, tracking and mobile apps.

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