DO NOT SHOP HERE!!!
Tip for consumers: Don't
I have repeatedly contacted them via telephone and email and all I get is the same stock response of "I've passed your request to our finance department and they are dealing with it with immediate effect"
Crap in every way, avoid at all costs!!
GameSeek attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
However no refund was provided and when I followed up on the 6th January they said they had dispatched on the 4th January so I couldn't be refunded. I objected and requested the escalate. After some backwards and forwards emails they finally provided a manager email. I contacted him on 6th February and received no reply.
It is now 25th February, I have still not received my purchase, have been provided no proof of postage and have not been provided a refund. Disgraceful so called "service".
I understand mistakes in pricing happen, but it just drives me insane when the business wont even acknowledge their mistakes. Instead of owning up, they just cancel the order because it is "not in stock".
Tip for consumers: The money saved on a few games is not worth the hassle of the cancellations and price changes by GameSeek.