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GameHouse has a rating of 1.5 stars from 30 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GameHouse most frequently mention customer support problems. GameHouse ranks 910th among Games sites.
No positive highlights yet
I wanted to reset my progress on hearts medicine - doctors oath. You have to msg support but after I sent the initial msg, it kept lagging and wouldn't open. So I contacted them via email thru their website. Literally the fastest, most responsive and helpful customer support I have ever experienced with any company. Ever. If you have a problem, they will surely fix it for you. In a polite and timely manner too!
Don't know what happened...but they've become the weakest link. I remember playing a few hidden objects years back, on a platform that was fully attainable including its ratings. Now it's just dead space with every shown game of interest stating 'you've played the trial, please purchase!' garbage. At least Big Fish was more helpful.
Gamehouse is the gaming arm of RealNetworks, which is itself one of the oldest web multimedia icons and developer of RealAudio and RealVideo formats and the RealPlayer media player.
Four days ago, at the time of writing, Gamehouse acquired a "social gaming" company which has been behind many successful games at some place called Facebook, whatever that is. RealNetworks has been uncomfortable that it's not into social gaming that much yet, and ought to be, because that's where the future of online gaming lies. Perhaps.
Gamehouse itself is a long-established family venue featuring downloadable and online games, of a casual nature, and today especially those hidden object games which are so popular with the makers of spectacles and magnifying glasses.
RealNetworks has previously indicated that it has plans to spin off the gaming aspect of its business, so it may be that this acquisition is an attempt to convert Gamehouse into a more social, more Web 2.0 affair. After all, there has been very little development in sites like this for many years. Not that it's a bad thing, but there's a limit to how many hidden object games there can be in the world. Come to think of it, maybe not. But you know what I mean. Social gaming opens up vast new (and hopefully profitable) horizons with the potential of engaging thousands of players at once, while the current games are largely if not entirely one-player affairs.
Meanwhile, Gamehouse is a good place to go for casual gaming and as far as I know, a safe and reliable one. I can't comment on memberships or subscriptions or clubs or anything like that, but as a venue for casual amusement this is up there amongst the leaders still.
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