Funchatt

Dear Leon,

Thank you for sharing your experience of using our website.

We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.

However, we are always glad to offer some free credits to our customers, so please contact us via support@funchatt.com in order to learn the details.

Wishing you all the best!

Best Regards,
Support Team Funchatt

Dear Montana,

Hello and thanks for leaving your review.

Kindly note, that you can easily browse profiles for free. However, in order to view personal photos or chat with our validated members, you will need to be a paid member and purchase credits.

You can choose among various packages and try the cheapest ones in order to understand how our project really works.

Should you have any additional questions, please reach us via support@funchatt.com

Kind regards,
Funchatt Customer Support

Dear John,

We appreciate you sharing your opinion regarding our service as it helps us do better!

We can see how you feel. To be honest, some of our other users think it should be free to use our website. Indeed there are many similar projects out there, however, our communication platform has a number of advantages, such as zero anonymity for trusted users or strict adherence to the terms of legislation, which guarantees the users' safety from inadequate individuals.

In addition to these serious measures, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

Also, we would like to draw your attention to the fact that one of the main benefits of our communication platform is that it is not required to pay to become a user and create an account. Also, you can easily browse profiles and view profile pictures of other users for free.

On the other hand, it is true that you will need to spend credits to use some of the services, however, compared to a subscription, you only pay for the services you are provided with. Having credits, you get to choose the services that are of your interest and control your spendings on those.

If you have any questions related to our service, please contact us via Support@FunChatt.com.

We are always at your service.

Best regards,
FunChatt Customer Support

Dear William,

Thank you for taking the time to share your experience with FunChatt.

We understand that pricing can be a concern for many of our users, but we strive to provide a quality service that matches our prices. Our pricing model is based on the costs of maintaining our platform, providing quality customer service, and ensuring the safety and security of our users.

Regarding the distance of the trusted users on the platform, if you are interested in connecting with local people, we suggest using our search and filtering features to find users in the specific area. These tools allow you to set your preferred location to ensure that you are connecting with content makers in the area you prefer. You can use the Search option at the top of the list of the content makers, registered with us. By clicking the "Filters" button, you can sort content makers by location and age.

If you have any further concerns or feedback regarding our platform, please do not hesitate to reach out to our customer support team at support@funchatt.com. We are always here to help and are committed to ensuring that our users have a positive experience on our platform.

Best Regards,
FunChatt Customer Support