I order my vitamins and supplements from Fullscript, a company recommended by my doctor. They have quality products. Not all supplements are equal. I placed an order Monday morning, then realized I forgot to order two more items. I placed another order immediately. Then contacted them via chat feature. I told Robert what I had done and can they combined the two orders so I only pay one shipping fee. They can't combine orders but h refunded one of the shipping fees which was $4.95. Now a days you have to save every dollar and cent where you can. I am on auto shipment for two supplements, they never fail.
About a year ago, I didn't get a n order shipped to my home. I have no doubt it was delivered and stolen from the porch. I called, explained what happened. They changed my shipment address to work and sent another order at no charge. Now a days, it's almost impossible to find this kind of customer service. I am a loyal customer and will stay with them.
I placed an order on Tuesday for a heat sensitive item but it wasn't shipped until 2 days later. Now, the item won't be delivered to me until Monday since UPS doesn't deliver on the weekends. They could have at least offered me overnight shipping for the delay. In the future, I will never order from them again.
Same as all other reviews no options to modify or cancel - was looking to do either with 20 minutes was told no
Answer: They ship products but don't abide by the guidelines. For eg, I ordered probiotics which should have been delivered in a refrigerated state, but they left it in the mailbox for a day in 30 degrees C hot temperate. The product was garbage and the support department ignored all inquiries. Whatever you do, don't order from these idiots.
Fullscript has a rating of 1.3 stars from 23 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fullscript most frequently mention and customer service. Fullscript ranks 35th among Drug sites.