• Free ship deals

Free ship deals

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Overview

Free ship deals has a rating of 2.06 stars from 100 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Free ship deals most frequently mention customer service, tracking number, and credit card problems. Free ship deals ranks 266th among Daily Deals sites.

  • Service
    33
  • Value
    30
  • Shipping
    33
  • Returns
    29
  • Quality
    29
19
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Awful customer service, still haven't received my product after two months.
How would you rate Free ship deals?
Top Positive Review

“Perfect... just what I was looking for!”

serena z.
5/31/19

I've got this a week back and I wanted to use it for at least some days before writing the review. It's as I described in the headline - perfect! It does tilt into nearly every angle you'd like to view movies on your phone, is made of sturdy material and best of all - it fits into your pocket, so I can carry it anywhere. Kudos to the manufacturers!

Top Critical Review

“THIEVES!”

MICHAEL j.
4/4/22

Sent me 2 broken pocket watches... neither looked like what I ordered! One with no hands! Both with dead batteries! Absolutely every excuse in the book to not give me back my money. They blame Covid! LOL... These Indian dudes are thieves that will rot in hell. Save yourself the aggravation of dsaving a few bucks! Anybody with a 2 rating---deserves what is coming to them!

Reviews (100)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (26)
Thumbnail of user michaelj2419
1 review
0 helpful votes
April 4th, 2022

Sent me 2 broken pocket watches... neither looked like what I ordered! One with no hands! Both with dead batteries!
Absolutely every excuse in the book to not give me back my money. They blame Covid! LOL... These Indian dudes are thieves that will rot in hell.
Save yourself the aggravation of dsaving a few bucks! Anybody with a 2 rating---deserves what is coming to them!

Tip for consumers:
STAY AWAY!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user nickl431
1 review
2 helpful votes
April 9th, 2021
Verified purchase

Terrible company, took months to send my item and it was only half, still hasn't arrived DO NOT USE We are now mid april, nothing. They keep saying its in transit Ordered in JANUARY and there is no tracking info on the lame reply I finally received from them. These people do not care and have no value for their business or people. Do NOT buy anything from them

Service
Value
Shipping
Returns
Quality
Thumbnail of user anac352
1 review
5 helpful votes
January 30th, 2021
Verified purchase

You order and pay from your credit/debit card. No matter how many months you spend emailing them for your product, they do not refund and continue to tell you the order is being processed. I am going to copy this review to paste everywhere I can, one doesn't bother doing this without very good reason. You've been warned so stay away from this cheap scam.

Tip for consumers:
Don't use. Use at your own risk. Their product is cheap to begin and worse, they take your money and personal info but do not send anything. Return emails are bs auto. You know how bad Christmas tree lights work and what a hassle, this is worse.

Products used:
None because they were never sent. This company, Free Ship Deals, should have less than one star. Most horrible.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ng87
1 review
1 helpful vote
July 8th, 2021

This Company IS A SCAM! It has a written policy for refund if item is damaged or incorrect item. Yet they wont refund your money back. They clearly state on their policy but will not honor it.

I Should have read all the amount of negative feedback from customers like you and me and Not order anything from them. They use phony advertisement from credit card companies to make themselves look legitimate.

Thumbnail of user owend25
1 review
14 helpful votes
September 16th, 2018

When my item was delayed, I was a little concerned about the time it took for me to receive and I grew concerned that I've been scammed. I received an email that my item had attempted to be delivered but no one was home. I emailed the customer service because I'm upset. Once I found the notice in the mailbox, I picked up it from the post office. When I opened the box I was surprised! Professionally packaged and great quality! It was worth the wait!

Thumbnail of user tammye139
1 review
3 helpful votes
February 24th, 2021
Verified purchase

They charged me for expedited shipping and I never even received my order or a tracking label. Phone says its disconnected. Reporting them for fraud.

Tip for consumers:
That they are a scam

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user torbent
1 review
1 helpful vote
March 30th, 2021
Verified purchase

Purchased two mini band diy band grinders. Receive two x 2 sand paper for $48.63. Tried to return those items. Was asked to return them to Canada. They were shipped from NY plus $8.50 shipping charge. They informed me after returning items to the USPS and provided them a tracking number. They reverted with a proposed reimbursement of total $19.00. They are a scam company and they will change name many times in order to make money on each transaction. They have no intention to become a legitimate company. Do never buy from them.

Tip for consumers:
A scam company that will try to make money on each transaction before changing name again

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user loris791
1 review
1 helpful vote
February 2nd, 2021
Verified purchase

My complaint is just like all the others I paid an extra $5.00 for expedited shipping but so far it's been 31 days since placing my order. Left multiple emails requesting ship date and/or tracking number but my emails go unanswered. I will call my bank tomorrow to file a fraudulent claim and get my money back. Also I am canceling the credit card I used to be safe.

Thumbnail of user miken285
6 reviews
10 helpful votes
January 12th, 2021
Verified purchase

I ordered an item over a month ago and still haven't received it. Pretty much nonexistent customer service and they don't respond. I paid extra for fast shipping and still haven't received item. This company is a scam, I wouldn't recommend buying anything from them unless you want to loose you money. Luckily I used PayPal so I can get my money back.

Service
Value
Shipping
Returns
Quality
Thumbnail of user debbiev96
1 review
2 helpful votes
January 3rd, 2021
Verified purchase

Ordered Christmas gifts a month ago. They promptly charged my credit card and that's it! No reply to email after saying they would respond within 48 hours. DO NOT PURCHASE from them, look elsewhere...

Tip for consumers:
AVOID THIS SITE

Products used:
none. did not receive product

Service
Value
Shipping
Returns
Quality
Thumbnail of user robint265
1 review
0 helpful votes
March 26th, 2021
Verified purchase

They did not blink an eye to take my money, but 2 months later no package. I keep e-mailing them and they keep sending me the same word for for response and still nothing. I will pay more at Wal-mart or Amazon where i am guaranteed my purchase. Never again!

Tip for consumers:
If and when you get your package.

Products used:
Clothing

Service
Shipping
Thumbnail of user scottieu
1 review
0 helpful votes
July 1st, 2021
Verified purchase

Awful customer service, still haven't received my product after two months. A waste of money and i'm afraid i'll never get a refund now!

Service
Value
Shipping
Returns
Thumbnail of user serenaz4
1 review
5 helpful votes
May 31st, 2019

I've got this a week back and I wanted to use it for at least some days before writing the review. It's as I described in the headline - perfect! It does tilt into nearly every angle you'd like to view movies on your phone, is made of sturdy material and best of all - it fits into your pocket, so I can carry it anywhere.
Kudos to the manufacturers!

Thumbnail of user virginiak248
2 reviews
0 helpful votes
May 18th, 2022
Verified purchase

If I could give this company a minus 5, I would. If only I'd have looked at these reviews before I ordered! I ordered March 30, was unable to track its whereabouts or ETA. Several times writing the company, they responded reassuring that it was en route. Something arrived from them on May 16 but it was only 1 item and I had ordered and paid for 6 items (a certain style of solar lights). What arrived was a different style of solar light that I didn't want and it was alone in the package. I took a photo of what arrived and sent it back to the company attached to the order page showing the original order of 6 solar lights of a totally different style and asked them to correct this error or to refund my money. They took 3 days to reply and then said: "We have reviewed your correspondence and have found that the item you received was the correct ittem."

Goodbye 6 weeks of waiting and $30! This company is scamming people. Don't buy anything from them!

Tip for consumers:
Scam! Theives. Liars.

Products used:
none. incorrect item received. They say it's correct and have a nice day.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesd2074
1 review
13 helpful votes
October 15th, 2020

I purchased a set of laser lights and when I received them, neither worked. They were completely broken in the box. The quality was extremely substandard to any other inexpensive light that you can buy. I emailed them to ask for a refund and they told me that they would get back to me in 1-2 days. They never responded and now I am out the cost of the lights. I do not recommend this company. Quality and customer service is extremely poor.

Thumbnail of user jeffk296
3 reviews
13 helpful votes
June 17th, 2019

Fantastic and high quality. Very easy to carry as it folds into a compact structure. Has two rubber pieces, one inside the tray to keep the phone steady and one at the bottom of the tray, so it does not slide, specially on a plane drop down tray table during turbulence. Multiple viewing angles which work great. And very sturdy to even hold an ipad.

Thumbnail of user tracys156
2 reviews
1 helpful vote
February 23rd, 2021

I ordered something and paid expeidiated shipping. It took them forever to start the shipping process. I tried to cancel and behold it could not be becuase it was being processed. So i finally get this and it was only half the item. Now I want refund info and behold cannot reach anyone. Also I will have to pay for shipping it back. They just could not cancel it right after telling me it has not processed. This review will make me give them a star. It does not come from me

Tip for consumers:
they sell perfume that smells just like ....

Products used:
Nothing, only got half an order.

Thumbnail of user williamn156
1 review
0 helpful votes
June 3rd, 2019

I bought this for my wonderful girlfriend for Christmas and The festival is yet to come later Still I couldn't wait and I'm sure she'll love it! It's so beautiful who wouldn't want it as a Christmas gift? To all the boys who has girlfriends I recommend this product! The packaging is nice! It came in a baby blue jewelry box and inside is the necklace! Which of course is in perfect condition! I would recommend!

Service
Value
Shipping
Returns
Quality
Thumbnail of user aatishn
2 reviews
5 helpful votes
January 9th, 2019

I can say the order was little delay as the customer staff told me through mail, but its comes in delivery time and i am happy with the product quality. Gloves are good in use and design is awesome that attract my colleges to ask me from where i ordered it and they also looking for the same product. We are a happy customer and will sure order again for my colleges.

Thumbnail of user briand1835
1 review
0 helpful votes
June 20th, 2022
Verified purchase

You'll never get what you ordered-- and they'll give you the run around for two years (I have email receipts) before sending you what you paid for.

Tip for consumers:
Go elsewhere. My son never received his stocking stuffer

Products used:
Paid for a fidget cube that I never received. They sent me the wrong one-- told me to keep the wrong one and they'd ship a new one. Was told for six months it was back ordered due to COVID-- only to later tell me they sent it. Despite me sending monthly email correspondences for 18 months. They're crooks.

Service
Value
Shipping
Returns
Quality
Thumbnail of user montd9
1 review
1 helpful vote
March 1st, 2021
• Updated review

I finally filed disputed claim back through my bank card. Product arrived finally 2 days ago February 26th 2021 it was ordered November 24th 2020. Space stay away from this company customer service is bad they don't update you with States useful and timely updates for information. Use at your own inconvenience.

Products used:
Laser light fit Christmas

Service
Value
Shipping
Quality
P***poor service
February 9th, 2021
• Previous review

Ordered Christmas light Nov 24,2020. Several inquiries got me apologies and tracking number. It shows only a label has been printed on Jan 5.2021 in Azusa, CA. They keep telling me it has shipped and keep giving me the same Jan label info. I keep requesting to cancel, they say they can't cancel as it has shipped but they can't provide actual physical shipping of the item. My next step is credit card cancel order payment. Will keep all of you posted later at resolution.

Tip for consumers:
their customer service is lowest I've ever experienced

Products used:
Not received Christmas light

Service
Shipping
Thumbnail of user candyg14
1 review
12 helpful votes
September 20th, 2018

The only reason why I give 3 because of the delay with the shipping, it took a month before it came. When I follow-up my order luckily they reply within the day. Other than that I love my Bluetooth Shower Speaker. Perfect for a music love even when taking a bath time. For being so inexpensive they look very expensive.

Thumbnail of user johnh6625
1 review
0 helpful votes
March 24th, 2022

I recently purchased "gray" hair wax product from FreeShip and they sent me "white" hair wax. I had to prove that it was the incorrect product per their email request in sending them pictures which I did. Once I did this, I received another email from them after another day of waiting for their response and they indicated that they cannot guarantee the exact hair product and perhaps only a "variant" is possible. Ultimately, they did nothing to remedy the situation. I had to dispute the charge with my credit card and they ultimately returned my money, and I reordered the product from another vendor. With that said, does anyone need three (3) jars of "white" hair wax product? Just kidding... I've disposed of it since then!

Tip for consumers:
Don't use them.

Products used:
None . . . they sent me the incorrect product and did not tell me to return the incorrect product.

Service
Value
Shipping
Returns
Quality
Thumbnail of user beckiew6
1 review
0 helpful votes
January 16th, 2022
Verified purchase

My product never arrived. You can't get through on the phone as it ALWAYS shows a busy signal. I've sent 3 messages with no response.

Tip for consumers:
Run.

Products used:
None. IT NEVER ARRIVED!

Service
Value
Shipping
Returns
Quality
Thumbnail of user frankieb25
1 review
0 helpful votes
August 8th, 2018

My 6-Port USB Charging Station delivered late because the item was not available at that time and after 2 weeks my order was delivered. When I've used it, I got into a problem with my order. I emailed them and they answered within an hour. They handled my problem quickly. They helped me as far as they could and the product was already working. All in all, I had great communication and deal with them even though it came late but still get my satisfaction with it. Thank you!

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