Free Logo Services

Please don't purchase anything from these people they had my money every since June I have not received anything from them they told me I have to pay a extra hundred dollar for something that has to do with me they printed me so shirts I text him they told me that they were shipp out than Ben call me talking about they need another 100 dollar because they don't have the shirts I wanted they printed them on what shirts they wanted to do it and wanted me to pAy more money I paid 250

I've had my website on here since around 2019. But starting about a year ago, it has cancelled my site for what they say is lack of payment. I have made many attempts to pay this and no matter what method I use, it tells me there was a problem with my payment method. I have tried emailing through their help site many times and at most, have gotten robotic messages back telling me where I can get answers - though none of the info addresses my issue. So my website has been down for nearly a year now. I have to serve my clients in a very round-about way when they could have just gotten alot of their info and what they needed to get started from my website. Also, was just looking over my billing. I paid to make a logo three years ago. They are charging me $39/month to use the logo that I designed and paid for and used as a PNG or JPEG on my site.

Once upon a time, this was a great and user friendly website building app but I would not recommend it anymore. Ignore the photo with this. I had to put a photo in to get this through.

So I've been paying these jokers for almost two years, on time every month to keep my business website going. Recently, I noticed two charges of $14.95 on my account on the same day at the same time. I assumed it was a mistake and inquired about the charge to my PayPal account and told them I believe I may have been double charged. Freelogoservices.com's response to my inquiry was to suspend my subscription immediately! What?! My business website is gone just like that. Terrible business practices!

Ordered goods are not delivered despite advance payment. Support is a disaster. Do not comply with applicable law!

Poor security for your website as hackers constantly use your email to spam hundreds of people. Then YOUR BLACKLISTED! Try and contact them to help you out as this is your company email based on the website you build through them. GOOD LUCK on contacting them, no phone # just a drop down menu for email that you never get a reply on. 4 years and countless hours designing my website WASTED! Run people and don't look back or suffer the headaches that I am. I will now start the process of building my website through a trusted source and contacting the numerous clients and suppliers to let them know what has happened. WHAT a POOR JOKE THIS COMPANY HAS BECOME.

There is no phone number or email to Contact even i have search in the all world and i search on the internet online and every street and every planet.

I purchase items that i never received. I email them 10 times in 1 week. No response PLEASE BBB HELP

I ordered and ordered and ordered and got no where at all with this company which did not refund me properly.

Customer Service is virtual. So, you have to allow a few days for a respond. They own your logo rights along with hosting registration for your domain.

I should have read the reviews before trusting this company with my business cards.
1st the good. I found the design sight very easy and friendly to maneuver through. Created the design I was looking for and placed the initial order. During the design process I created a custom logo that I requested to be printed solely on the back of the card with the prudent information on the front. (Company name, my name, title, phone, email. Etc)
Now the not so good experience. I received the cards within the time they were to arrive, 2 to 3 days, however once opened and looked at there was no custom logo on the back of the card, the front preface with all the prudent information was simply mirrored to the back. The card looked the same front and rear.
There is no phone number to contact and make a requested so I had to start a conversation per a chat line. After 45 minutes waiting I was asked to provide information for the complaint, to which I provided. After a couple back and forth exchanges I was told I had to send a formal email with photos of the cards so they could review the mistake before this process would move forward.
I submitted the email and did receive a response the following day stating that they were going to correct the mistake and I should receive new cards in 2 roughly weeks or so. I responded and noted that I received the 1st cards in 2 to 3 days and did not have 2 weeks to wait for new cards. Since this was an error on their part could I please have the cards expressed.
I did receive 1 follow up email 2 days later stating they would have the cards shipped in a couple days. This was over 2 weeks ago. I sent a follow up email for 5 consecutive days asking about my cards and to please provide a tracking number. I have yet to receive a my cards or a follow up email with a tracking number.
Needles to say I will dispute the charges and have since used a different company with no issues.

Here's a copy of my chat with the agent:
Chat started at 5:01 PM
B
Hi Donna, thanks for using FreeLogoServices chat today, my name is Baby. How can I be of assistance today?
Baby S
I thought this was free
I am glad to assist you with your query.
B
Are you referring to free logo?
Baby S
5:02 PM
Yes
After designing it, thinking it was free like it said, it asked for $40
Thanks for the confirmation.
Our company is unique in that it allows for you to create logo designs, try different concepts, and see samples with your company name and colors without having to pay for these preliminary designs.
We want to give you a tool to experiment and see what you like before you need to open your wallet.
5:03 PM
B
Normally a graphic designer will charge at least $300 to produce these concepts, but on our site, this process is free of charge and only takes a few minutes. You can generate as many logos as you like, free of charge.
Baby S
But you mislead people into thinking that they can then use that logo for free
Once you have designed and decided upon the perfect logo for your brand, you will have the opportunity to purchase your logo at an affordable price.
B
As part of your purchase, you can download the logo files in high resolution format as well as formats appropriate for use on websites, in Microsoft Word files, and for printing business cards or other materials.
Baby S
Dishonest
5:04 PM
After someone puts the work into designing it, then you inform them, okay, now pay us
You stole my time
5:05 PM
B
I understand your concern. You can design any no of logos in your account. However, to download the logo files, the logo should be purchased.
Baby S
5:06 PM
I'm writing a review giving others a heads up about the deceitfulness of the word "free" in "Freelogoservices."
5:08 PM
B
However, we can offer the discount whenever you ready to purchase the logo.
Baby S
5:09 PM
You guys are dishonest
Hence the 1.8 rating on sitejabber.com. Should've checked them first.

Took my money, sent business cards and nothing else I ordered. Tracking say delivered, package says its the only one on the order, and their website says one package delivered, order complete. Lies! One did show up, stating it was box 1 of 1. But no magnet cards... I would say NOT complete! Dishonest company!

Horrible service. JPEG unusable, business cards arrived damaged, customer service refuses to answer email, phones, twitter or messenger. Do. NOT buy anything from this company

Scam, never received my order that I paid no answering about my email poor respect SCAM!
Very upset about it I will make sure to post on FB what it's been with your pseudo company

Riding PPC and SEO with FreeLogoServices offer

False, misleading, or unproven information to advertise products to consumers.

Hidden fees and surcharges
On a product that was advertised as FREE

Once youse their tool you MUST register well it's ok
BUT:
And in order to get your design, you now MUST BUY logo.

Its very misleading website where it lures you into giving your email address to get a free logo, but then it asks you to pay for the logo. That's just waste of my time.

If anything goes wrong with your order your in trouble. I asked for a refund and they gave me store credit. Tried to use the store credit and at checkout there is no place to put in the discount code. Referenced this several times with them, no resolve. Asked for a credit to my debit card and they stated that I've already received me business cards although I cancelled the order. Had to go to my bank and file a claim to get my money. All this after a month of trying to resolve the issue.

I did like the product I received when I initially signed up. They do charge you so the word "free" is very misleading bordering false advertising. I didn't really have an issue with that because I knew right away it was just a gimmick since nothing really is free. The issue I have with them is their customer service and their account system. The customer service response time is dog slow and takes an entire day to get back to you. When you do finally hear from them and you need to start a dialog you have to wait yet another day from them to respond. I have been trying for 2 days to simply reset my password to get into my account and so far "nothing" with little or "no" help from customer service.

Wasted my time thinking I can create a logo fast and easy, and you have to pay 40 bucks for clip art imaging. You can color some of the objects, but not everything. They offer a domain name, and other branding, business cards, hats, etc. I don't mind and would consider purchasing those items, in the future, but I just wanted to create a fast free logo.

I accidentally transferred the logo creation again for a second order, in addition to the business cards. When I asked for a return transfer, I was offered an additional credit instead of the return transfer. I am still waiting for the refund today.

They are simply scam
Nothing free there.
After you make the logo, they will ask you to pay 38 $
Don't bother

There is nothing free about "FREE Logo Services" website. It's all a scam to get you to click on their site. I searched in Google for free logos to create your own, and their site was first through Google Adwords. So I clicked through and started creating my simple logo. I then got a notification that I can download my FREE logo if I create an account, which I did. Easy peasy. Still believing in fairy tales, I finished my logo and went to Download my logo, which took me to a Check out page. And that page started with $38. There was no option to find a way to download my FREE logo. The only option was to pay. I went back to the logo editing thinking I missed something. Nop. I went through the extra popups of getting business cards, no thanks, getting a domain, no thanks, and reached the very same checkout page.

So I contacted them on Facebook asking them about the free option that was advertised even in their Adwords ad on Google. The next day I saw they've read my Facebook message but never replied.

So I found another free option, and, of course, went back to this site to delete my account since I no longer wanted to be associated with this company in any way. But do you think you can delete your account once you created it? Think again. I could not.

Had an initial problem, but they reached out to me and corrected the problem. I received the corrected logo within 30 minutes, and I received the correct business cards as promised. Satisfied customer here.