Freecash Reviews Summary
The company's app has garnered a generally positive reputation, with users appreciating its user-friendly interface and diverse earning opportunities through games and surveys. Many customers report satisfactory cash-out experiences and prompt customer service support. However, concerns persist regarding the slow accumulation of earnings and frequent disqualifications from surveys, leading to frustrations over wasted time. While users recognize the app as a reliable source for supplemental income, they suggest improvements in the survey process and cash-out options to enhance overall satisfaction. Overall, the sentiment reflects a balance of enjoyment and areas for enhancement.
This summary is generated by AI, based on text from customer reviews
Love finding new games to add to my daily phone time and earning cash for it!
I was happy in the beginning of this app I was cashing out I was every survey I was taking worked. Now after so long the surveys time out you don't get paid for it they tell you you're not a match why do they post surveys that are not a match for you? And then it says 5 minutes then says unfortunately you're not a match and then goes to 20 minutes for the same price. So overall I'm kind of getting disappointed with the app.
You get your payout straight away. I just bought shoes. Plenty of games to choose from.
Love playing games and earning cash great app 👌 thank you for the great fun 😁 I'm having
Hi Penny B,
Thank you for sharing your feedback! We're glad to hear you're enjoying the game, but we noticed the 2-star rating. If there’s anything we can do to improve your experience, we’d love to help.
Your satisfaction is important to us, and we’re always here to assist. Feel free to reach out to our support team if you have any concerns!
Sincerely,
Crimson
This is a app I never knew existed now I'm glad that I'm able to man make money on my down time
This business helps you earn money by completing offers. Everything was working fine, until 3 days ago I found myself banned for the use of VPN. I have opened a ticket explaining that I do not use VPN and asked to talk to someone to help me unban my account. I have followed the rules of freecash.com to the best of my knowledge and I have worked very honestly completing over 340 offers. I used my own money to complete some offers as instructed on the site. I find it appalling that I can't seem to find one person to contact me to help me. I tried chat support and I tried email. Both send the same generic response (You have been permanently banned for the use of VPN). And then I receive that I cannot appeal to this decision. I did not use VPN. I have the right to appeal. I have the right to talk to someone. They are holding my hard earned money. They are banning me from completing to work on a profile I have worked hard to build to get higher on the ladder and get a better reward multiplier. I was honest, I did not use VPN. I can't believe they won't even allow me to talk to someone. This website can't be trusted, not because they are a scam, they are legit, I made a lot of money with them, but because they are very unprofessional when it comes to handling their users. They are unfair and if you ever encounter such and issue you will lose so much and you will have nowhere to go
Hello Mariam L,
Thank you for your feedback.
We regret that your experience with Freecash hasn't been satisfactory so far. At Freecash, we employ numerous fraud prevention measures, including automated systems and a dedicated team of fraud investigators, to maintain the integrity of our platform. Given the nature of our service, where users earn cash for completing offers, it's crucial for us to safeguard against fraudulent activities.
We'd love to assist you in unblocking your profile if you haven't breached our Terms of Service. However, we can't identify you based on your review alone. Please contact our support team at support@freecash.com or use the 24/7 support link at the bottom of our website.
We appreciate your cooperation!
Best regards,
Crimson
Money money money money money money money money money money money money money money money money money money money money money money money money money money money money money money money money money money money money money money money money money money money money money
Its good but the issue is with visa giftcard it dosent work on apple pay nd wallet thank you for this best app ever love it!
Jak na razie wszystko na plus. Strona jest przejrzysta, wszystko działa szybko i sprawnie. Jak do tej pory 0 problemów.
Good! I wish they would give you more time to win rewards. Sometimes you are about to win a good pay out and it times out a day or two before you win it.
Great company I'm very pleased with them they always have great offers a fast payment and payouts.
Legit site. Payment options are good. Customer Support is awesome always there to resolve. Freecash exclusive never have any problem. Offer partners can be difficult to reach and sort out issues.
The games are fun and a great way to make easy money! I'm really enjoying the game Klondike especially and have made over $50 on that game in just a few weeks. I love this game and would play it without getting paid so making money off something I'd play anyway is a great deal!
Customer service was very helpful. She helped me with all of my questions
SCREWED ME AGAIN! Only paid small awards n refuse to pay the larger ones. Thought maybe it was a fluke n gave them a second chance. Same results. Refused to pay again. Same technique. Said time expired but no time limit listed. Says 50 days. Look at Pic. Only one expired when all have 50 days. Stay with SWAGBUCKS or KASHKICK.
Hi Johnny S,
We’re really sorry to hear that you’re feeling uncertain about Freecash. We want to assure you that we are a legitimate, German-registered company dedicated to providing a trustworthy and rewarding experience for our users.
Freecash has been paying out millions of dollars to our over 25 million users each month, and we have a robust team of support agents and fraud analysts who work diligently to maintain the highest standards of service and security.
Your concerns are important to us, and we’d like to address them directly. Please reach out to support@freecash.com or use the 24/7 support link at the bottom of Freecash.com to get in touch with our team. We’re here to support you and look forward to helping resolve any issues.
Regards
Joshua
It's great. You won't make a fortune but enough to help out. Download games that appeal to you. It can be fun!
Started out great. My account even got upgraded at some point, new possibilities (like surveys) opened up. As I continued on to offers with higher rewards, tracking issues began out of the blue... And these were Freecash Exclusive offers, mind you, "proper" ones so to speak. Yet, customer service was so quick to dismiss/reject relevant tickets, even when presented with screen captures! Without even a chance for further correspondence! If you're curious, just know what you might be getting into.
Hello T D.,
We’re sorry to hear you’ve had trouble with an offer not crediting. Freecash partners with many advertisers, so we might not always see why an offer was declined. We’d be happy to help and escalate the issue to find a resolution.
Please reach out to our support team at support@freecash.com or use the 24/7 support link at the bottom of Freecash.com for further assistance.
We look forward to helping you!
Sincerely,
Crimson
There is too many issues with getting rewards They are earned. Constantly it says that you did not meet The requirements and you have to send in proof and they deny the proof. In addition there are many many issues with tracking and they do not have any way to fix this And they pretty much just say too bad, so sad try another game
Hello Lew W.,
We’re really sorry to hear you’re having trouble with our site registering your completed offers! At Freecash, we strive to offer the best and fastest paying offers to our users, so it’s disappointing to learn that these offers are taking so long to pay out.
Some factors come into play when it comes to crediting, such as app tracking, making sure to follow our terms of service, and giving it enough time to process. Please contact our support team at support@freecash.com or use the 24/7 support link at the bottom of Freecash.com so we can investigate and resolve the problem for you.
Looking forward to your response!
Sincerely,
Crimson
I might have been working so hard on yourself in the morning and bring them back and my kids have school and I might just walk back to the same to you soon
Start out oh gotta get $20 to cash out but that's a solid scam completing offers sit there for 7 days til you can use it then I got to cash out again I have to verify before I can cash out shouldn't I have did the first time just straight bs don't use
Hello Jessica G,
We are truly sorry to hear that your experience with Freecash hasn’t been as expected! We work hard to provide the best and fastest-paying offers for our users, so we’re saddened to learn that some offers are taking longer than usual to be credited.
While we take pride in our quick payouts, there are occasions when certain offers require additional review either from us or from our Offer Partners to ensure that everything is processed correctly.
We also prioritize the security of our users and the integrity of our platform. The request for photo identification is part of our standard “Know Your Customer” (KYC) process, which is essential for preventing fraud and maintaining a safe environment for everyone. With over 25 million registered users, we implement rigorous fraud prevention measures through advanced technology and a dedicated team of experts.
We understand that this process can be inconvenient, but it is crucial for protecting our community and partners from scams. Rest assured, we adhere to strict privacy policies in compliance with the European GDPR to safeguard your personal information. You can review our Privacy Policy - https://freecash.com/policies/privacy-eu for more details.
If you have any more questions or need assistance, please reach out to our support team at support@freecash.com or use the 24/7 support link at the bottom of Freecash.com. We look forward to helping you!
Kind regards,
Crimson
From the business
Freecash is a globally available get-paid-to (GPT) platform that enables users to earn an array of rewards including cash and cryptocurrencies for completing simple online tasks such as playing games, downloading and testing apps, completing surveys, signing up for brand offers, and more. It's important to note that Freecash is entirely free to use and is an excellent way for anyone seeking to earn some extra income, although it's even possible (but rather challenging) to make a full-time income using Freecash.
The platform's legitimacy is reinforced by its substantial user base of millions globally and its impressive track record of having paid out over $35 million to its members. Undoubtedly, Freecash is one of the leading GPT platforms available on the web today, and it's constantly improving and growing.
On Freecash, users have a vast array of options for earning rewards that can cater to anyone's preferences. The available options include tasks such as playing mobile games, completing surveys, testing apps, signing up for brand offers, and more. Each task earns the user a certain amount of virtual currency referred to as Freecash coins, and the coins are automatically stored in the user's account. On top of that, it’s also possible to earn Freecash coins through referrals, where you’ll get 5% per referral, as well as through sweepstakes, and free case (available for opening after registration).
Currently, Freecash provides a wide range of options to choose from when redeeming their rewards, including PayPal, Visa, bank transfer, and Airtm money, Cryptocurrencies (Bitcoin, Ethereum, Litecoin, Dogecoin, Stake, and FaucetPay), Gift cards (Amazon, Google Play, Apple, Netflix, Spotify, Zalando, Steam, PlayStation, Xbox, Nintendo, Blizzard, Minecraft, Uber Eats, Doordash, Just Eat), as well as Gaming cosmetic items (CS2, Fortnite, Roblox, League of Legends, Valorant)
Based on the Top 100 Leaderboard on Freecash, users on average earn $12.87 per day. While most members use Freecash as a part-time earning opportunity or for some extra cash, it is conceivable to turn it into a primary source of income and potentially earn over $1000 per month. However, achieving such results would require a significant investment of time, effort, and a comprehensive understanding of how Freecash operates.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there Jessica H,
We're very sorry to learn that you've had a frustrating experience with our surveys.
At Freecash, we work hard to ensure that our survey providers are reliable and offer a broad range of surveys that cater to different demographics, including age, income, and location. However, due to the nature of market research, there are instances where you might complete a survey but not receive credit if you don't fit the specific criteria required for that survey. For example, a survey aimed at U.S. consumers might not credit participants from other countries.
We understand how discouraging this can be and want to help you have a better experience! Please get in touch with our support team via the 24/7 support link at the bottom of Freecash.com or email support@freecash.com, and we can provide you with some tips to improve your survey experience.
Looking forward to hearing from you!
Kind regards,
Crimson