The company's app has garnered a generally positive reputation, with users appreciating its user-friendly interface and diverse earning opportunities through games and surveys. Many customers report satisfactory cash-out experiences and prompt customer service support. However, concerns persist regarding the slow accumulation of earnings and frequent disqualifications from surveys, leading to frustrations over wasted time. While users recognize the app as a reliable source for supplemental income, they suggest improvements in the survey process and cash-out options to enhance overall satisfaction. Overall, the sentiment reflects a balance of enjoyment and areas for enhancement.
This summary is generated by AI, based on text from customer reviews
La use hice un par de compras con ella y tien3 dinero pero mr la rechazan. Nadie me ayuda birn los support nomas dicen dicen y al final hacen todo
Me dieron 4 tarjetas de regalo gogle play que no puedo cambiar porque dicen que es de otro pais. Y yo tengo bien la informacion
I really like freecash until I tried to cashout...It took me like 2wks to get my email verified and then I was able to only cashout $10 of the $21 I earned and then I couldn't verify my identity cuz I don't have an state issued id so now they get to keep the $11 I earned I think it's wrong why do i have to have an id it makes no sense i earned the money n i really think I should be able to get it
Hello Carrie D,
Thank you for reaching out with your concerns!
At Freecash, we prioritize the security of our users and the integrity of our platform. The request for photo identification is part of our standard “Know Your Customer” (KYC) process, which is essential for preventing fraud and maintaining a safe environment for everyone. With over 25 million registered users, we implement rigorous fraud prevention measures through advanced technology and a dedicated team of experts.
We understand that this process can be inconvenient, but it is crucial for protecting our community and partners from scams. Rest assured, we adhere to strict privacy policies in compliance with the European GDPR to safeguard your personal information. You can review our Privacy Policy - https://freecash.com/policies/privacy-eu for more details.
If you have any more questions or need assistance, please reach out to our support team at support@freecash.com or use the 24/7 support link at the bottom of Freecash.com. We look forward to helping you!
Kind regards,
Crimson
I spent at least a month on Freecash I really enjoy the mobile games they are so much fun... of course its a scam they never payout. I think I played at least 7 games and only 2 really sent me any money and that was after hours of playing. Although this isn't my real complaint. First this company wants a selfie and your phone number which I did... but as of today they have frozen my account because they want my driver's license and a selfie (just to be clear I complained about them on their chat so this may be the real reason they froze my account). So you can't even pay me the little bit of money I earn and you want me to trust you with my personal information, no thank you. I would find a better site to earn extra money. One other thing don't trust (pun intended) TrustPilot. To me its just a bunch of people giving five stars saying Freecash is great... it paid me hundreds of dollars. Read the one star reviews first.
Hello Marie M,
We're sorry to hear you're having trouble with Freecash! We strive to provide the best earning experience for our users, so it's disappointing to know you're encountering issues. We'd love to learn more about your experience and assist you in overcoming any challenges, ensuring you can fully maximize your earning potential.
Regarding verifications, the request for photo identification is a standard part of our “Know Your Customer” (KYC) process designed to prevent fraud and protect both our users and partners. With a user base of over 25 million people, we use a combination of advanced fraud prevention technologies and dedicated investigations to ensure our platform remains secure.
We understand this process might seem cumbersome, but it’s vital for upholding the integrity of our services. We strictly adhere to the European GDPR regulations to ensure your privacy and security. You can read more about this in our Privacy Policy at https://freecash.com/policies/privacy-eu.
Lastly, we understand your concerns, but we assure you that our reviews are genuine and reflect real user experiences.
Our higher Trustscore comes from using Trustpilot’s verified integrations, which invite all users to leave feedback—not just those with complaints. This gives a more accurate reflection of user sentiment. You can learn more on our Transparency Page: https://www.trustpilot.com/review/freecash.com/transparency
If you have any concerns or issues, feel free to reach out at support@freecash.com or use the 24/7 support link at Freecash.com. We're here to help!
Sincerely,
Crimson
Withdraw time is to long. I'm still waiting on a bank transfer. I will not continue to play until I see a withdrawal
Hi there A A!
Thank you for reaching out to us, and I’m sorry to hear you’re having trouble with your Bank Transfer cashout! We strive to offer the best and most convenient cashout methods, so we want to help you with this.
To redeem your Bank Transfer, please follow these steps:
1. After your withdrawal is approved, go to your profile here: https://freecash.com/myprofile.
2. Select “Withdrawals” and click “Claim.”
3. Enter your email address, and you will receive an email with instructions to input your bank information.
4. Please note that Bank Transfers can take 12-36 hours to process.
I have also reached out to your Freecash account to guide you through this process. If you have any further questions or issues, feel free to contact our support team at support@freecash.com or use our 24/7 onsite support link at the bottom of Freecash.com.
Looking forward to helping you!
Sincerely,
Crimson
I requested a payout and its my second one so should be 30 minutes (thats rare to be that long apparently) well 20 hours later and my payout is still pending. What a waste of time
Hello Lou L!
We’re really sorry to hear that you’re facing issues with our withdrawal methods! At Freecash, we’re committed to making sure our users can access their rewards quickly and easily once they’re credited. We’d love the opportunity to review your account and help you navigate any difficulties you’re experiencing.
Please get in touch with our support team at support@freecash.com or use our 24/7 onsite support link at the bottom of Freecash.com. We’re here to help you resolve this issue and ensure you can enjoy your hard-earned rewards!
Looking forward to assisting you!
Kind regards,
Crimson
Overall pretty good app for some side money. User interface is good and pays really well. I have it a four stars only because after you get 20$ in your account you have to wait two weeks to cash out money you get from completed tasks.
Youre not going to make a living on here unless you have absolutely nothing to do but play games all day but it helped me out here or there when I was strapped for cash
रोजाना सिर्फ 3 से 4 घंटे देकर आप पार्ट टाइम में एक्सट्रा अर्निंग कर सकते हैं। ऐसी ढेरों वेबसाइट्स हैं जो ऑनलाइन पार्ट टाइम काम का मौका दे रही हैं।
The app started out good with tracking and gave a few rewards then after a week it stopped tracking as it should. In which made me loose out on valuable rewards that a great deal of time and energy put into. Reaching out to customer service is pointless they same same thing it's working on are end. Making a ticket is pointless sits there for 10 days then it's solved with no reward or explanation.
Hello Brian C,
At Freecash, we work hard to offer the most reliable and well-paying opportunities for our users, so we’re truly sorry to hear that this particular offer did not credit for you! We understand how frustrating it can be to invest time into an offer and not see the rewards.
There can be many factors affecting offer crediting, such as completion time, duplication, or location issues.
We’d be happy to investigate your account and ensure everything is working correctly to get you the rewards you deserve. Please contact our support team at support@freecash.com or use the 24/7 support link at the bottom of Freecash.com.
We look forward to assisting you!
Kind regards,
Crimson
Very quick and excllent rewards, but there is problem with the games, some games don't reward you play and take time and in the end you don't get reward you have to contact them to check it and this will take time
Hello Mohand B,
We’re sorry to hear this. At Freecash, we aim to provide the best and fastest offers, so we understand your frustration. There could be several reasons, like tracking issues or delays with our Offer Partners. Please contact our support team at support@freecash.com or use the 24/7 support link at the bottom of Freecash.com to get help!
Sincerely,
Crimson
Charging the bonus to Egypt was very difficult. I hope you provide easier things to withdraw, such as Vodafone Cash or Orange Cash.
I was really into Freecash.com, with decent rewards for a variety of tasks. I was only really into the surveys, but I made enough to cash out and after that all surveys disappeared and only activity tracking game installs were left.
Hi there, Lost S!
We’re sorry to hear that you’re having trouble with our site. We understand how frustrating technical issues can be, and we’re here to help you get back on track!
Our team of skilled support professionals is available around the clock to assist with any technical problems you might be experiencing. Please don’t hesitate to reach out to us at support@freecash.com or use the 24/7 support link at the bottom of Freecash.com to provide us with more details about the issue.
We’re eager to get this resolved for you and ensure you have a smooth experience on Freecash!
Looking forward to your response,
Crimson
The only thing that was a little bit frustrating was trying to get the pics for id verification
J'aimerais que vous changer juste le délais d'attente pour avoir ses récompense ses beaucoup trop long
I've been using free cash for awhile and usually experience no problems, but occasionally there are some issues with certain rewards not being able to be claimed after completing them. You can put in tickets for them to take a look at your problems, but I've experienced that it takes awhile for a response from support. Overall not a bad app to make a some extra cash fast and easy
Hi Jullion K,
We're sorry to hear about any challenges you've had. Our mission is to be the leading earning app, and we value your feedback as it helps us improve. We’d love to hear more about the issue with your offer, your experience and how we can better serve you.
Please reach out to our support team at support@freecash.com or use the 24/7 support link at the bottom of Freecash.com. We are dedicated to resolving any issues and ensuring you have a positive experience moving forward.
We’re looking forward to hearing from you and assisting you further!
Sincerely,
Crimson
This app is amazing! It lets you make cash while doing things you enjoy such as playing games, taking surveys, etc. My favorite of all the ones that I have downloaded! 10 out of 10 Recommend!
I absolutely love that we are given several options to earn money and I was amazed at the prompt cash out process
Answer: So i it say something about account banned but i dont know what to do about that so can i get help
Answer: Hello! We'd like to resolve this with you on site, where we have easy access to your account and all of the information needed to investigate this issue. Could you please reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) or email us at support@freecash.com to see if we can't resolve this issue? Thanks so much! Kind regards, Jax
Answer: Freecash is a 100% legit company, registered in Germany. You can also check the Freecash TrustPilot ranking (4.6 stars, 27k+ reviews).
Answer: Registration, as well as using Freecash, is 100% free. You can register without any doubts.
Answer: So far, of all the money making sites I have used, freecash.com is the best, you can make a withdrawal from $0.50 and their payments method is very good, they also make it easier for those who are not in the US to be able to partake in making money online.
Freecash is a globally available get-paid-to (GPT) platform that enables users to earn an array of rewards including cash and cryptocurrencies for completing simple online tasks such as playing games, downloading and testing apps, completing surveys, signing up for brand offers, and more. It's important to note that Freecash is entirely free to use and is an excellent way for anyone seeking to earn some extra income, although it's even possible (but rather challenging) to make a full-time income using Freecash.
The platform's legitimacy is reinforced by its substantial user base of millions globally and its impressive track record of having paid out over $35 million to its members. Undoubtedly, Freecash is one of the leading GPT platforms available on the web today, and it's constantly improving and growing.
On Freecash, users have a vast array of options for earning rewards that can cater to anyone's preferences. The available options include tasks such as playing mobile games, completing surveys, testing apps, signing up for brand offers, and more. Each task earns the user a certain amount of virtual currency referred to as Freecash coins, and the coins are automatically stored in the user's account. On top of that, it’s also possible to earn Freecash coins through referrals, where you’ll get 5% per referral, as well as through sweepstakes, and free case (available for opening after registration).
Currently, Freecash provides a wide range of options to choose from when redeeming their rewards, including PayPal, Visa, bank transfer, and Airtm money, Cryptocurrencies (Bitcoin, Ethereum, Litecoin, Dogecoin, Stake, and FaucetPay), Gift cards (Amazon, Google Play, Apple, Netflix, Spotify, Zalando, Steam, PlayStation, Xbox, Nintendo, Blizzard, Minecraft, Uber Eats, Doordash, Just Eat), as well as Gaming cosmetic items (CS2, Fortnite, Roblox, League of Legends, Valorant)
Based on the Top 100 Leaderboard on Freecash, users on average earn $12.87 per day. While most members use Freecash as a part-time earning opportunity or for some extra cash, it is conceivable to turn it into a primary source of income and potentially earn over $1000 per month. However, achieving such results would require a significant investment of time, effort, and a comprehensive understanding of how Freecash operates.
Hi Alfredo L,
Thank you for sharing your feedback with us.
We apologize for the fact that your experience with Freecash did not meet your expectations. Our main objective is to ensure that our users are fairly rewarded for their efforts, and we are disappointed that this particular offer did not credit for you. Although our partners have the right to reject offers that they believe were not completed correctly or may be fraudulent, we understand that dealing with a declined offer can be frustrating.
We highly recommend reaching out to our support team via support@freecash.com or utilizing the 24/7 support link located at the bottom of Freecash.com. This will allow us to investigate the matter more thoroughly.
We’re here to help!
Sincerely,
Crimson