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Freecash Reviews Summary
The company's app has garnered a generally positive reputation, with users appreciating its user-friendly interface and diverse earning opportunities through games and surveys. Many customers report satisfactory cash-out experiences and prompt customer service support. However, concerns persist regarding the slow accumulation of earnings and frequent disqualifications from surveys, leading to frustrations over wasted time. While users recognize the app as a reliable source for supplemental income, they suggest improvements in the survey process and cash-out options to enhance overall satisfaction. Overall, the sentiment reflects a balance of enjoyment and areas for enhancement.
This summary is generated by AI, based on text from customer reviews
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I was extremely satisfied until I just tried to redeem a 25 and 50 dollar gift card for Google Play that was not honored. They said the cards were not valid. Not sure what to do now.
Banned with no warning or even explanation. Ridiculous. Why?
I love this app it's the best at first I had my negative thoughts about it because I did not really get to understanding it but I totally got the ropes in the app now thank you free cash for being loyal and honest and the best you guys really get a #1 in my book
I like money. 🤑
& It's cool when it works. 💨🥶
$#*! the surveys. 🖕🤡🤡🤡
Won't give rewards for COMPLETED offers
Slow response from support
Too many surveys I don't qualify for?!
Honestly doesn't pay enough or keep their end of the deal...
I tried this platform so YOU don't have to. Here's everything you need to know.
Long story short: yes, you can make money, BUT the energy and time commitment far outweigh the rewards. Essentially, it's a virtual casino designed to hook you with the promise of easy money, which is not easy at all.
Here's why:
1) Too Much Personal Information Required: You can't cash out even $0.01 without submitting your personal information (including a scan of your face) to a "super secure and trusted" verification service.
2) Limited Cash Out Options: You can only cash out in specific amounts. Unless your earnings are exactly equal to one of the chashout amounts, you'll be forced to keep playing or forfeit the leftovers.
3) Cash Out Fees: There's a 5% cash out fee on real money (no gift cards).
4) Uhh, Customer Service?: There's no way to contact a human from customer service, but hey you can talk to a BOT or read one of the many not-so-helpful articles from the self-service section 👍😃👍
5) Delayed Payouts: After completing a task/deal, you have to wait 7-14 days before you can DO anything with the money.
6) Broken app: The surveys are a big waste of time. Deals progress tracker doesn't always show your progress. Some deals will register once you download the app, others won't, and don't even bother opening a ticket with support.
7) NotSoFreeCash: You're basically working for the parent company without actually getting paid enough for your time.
For the time I was using Freecash, my total earnings come to a rate of around $0.92/hour (wow not even $1/hr). I've seen positions at McDonalds that pay 10X to 20X that, which IS actually easy money in comparison.
So tell me… what's your time worth?
Hello Link D!
We are so sorry to hear that you've had trouble both getting paid and reaching out to our customer service! We always want to make sure our users are paid properly and quickly for their completed offers. Some offers do take time to credit. This is done to help ensure the user is receiving the proper review of their offer that they deserve. Our only withdraw methods out of many (we offer a variety of gift cards such as PSN, Amazon, Visa, Steam, etc) that has any fees at all are our Paypal and our cryptocurrency withdraws, and those are clearly stated on the site at the time of withdraw.
We understand you have concerns about providing identification so we can verify your Freecash profile. This is a part of a standard “Know Your Customer” procedure that is in place to prevent fraud. At Freecash we have a plethora of fraud prevention processes and automation in place to prevent abuse of our services. As we have over 15 million registered users we must apply due diligence when dealing with online transactions to protect both our community and our partners from scams. We can assure you that we have strict privacy policies in place to protect our users which comply with the the European GDPR. Our privacy policy is viewable on our website.
https://freecash.com/policies/privacy-eu
We employ a team of highly trained customer support staff 24/7 - actual human beings - available globally at any time. Please reach out to our support team at support@freecash.com or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) for any further questions!
Looking forwards to hearing from you.
Kind regards,
Jax
You banned me for NO reason. And i had over 100 dollars. And lost all of them
Hello John D!
We are so sorry to hear you had a bad experience with Freecash. We have fraud detection programs running 24/7 through automation and specialized, dedicated teams to monitor possible fraud. We can confirm that you have seriously violated our Terms of Service, which you agreed to upon signing up for Freecash. We take abuse of our platform very seriously and this is why your account has been blocked. We are sorry for the hassle, however, this decision will not be changed or reversed. Despite this bad news, we hope you have a good day regardless.
Sincerely,
Jax
Payouts are good and easy. Most games I like as well. Only draw back is it charges you $5 if want a bank transfer. Other than that its easy to get your money
It takes forever and a day to even be able to cash out on this thing then it always wants you to cash out to something stupid
Hello Liz W!
We're so sorry to hear you're having trouble with our withdraw methods! It's important to us that our users are able to use their rewards as quickly as possible once they are credited. We would love a chance to review your account and make sure that you are able to make a withdraw, and guide you through any difficulties you might be having!
Please know that you should be able to choose your own cashout method from the the Cashout tab, and the site does not choose which way to withdraw your earnings for you.
Please reach out to our support team at support@freecash.com or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) so that we can make sure you get your hard earned rewards!
Looking forwards to hearing from you.
Kind regards,
Jax
Most offers on the site are misleading, but it does work well enough.
Hello Julien K!
We are so sorry to hear this! We at Freecash strive to provide you with fun, achievable offers that payout quickly, and we're sorry this has not been delivered to your satisfaction! We would love to hear more about your experience at Freecash, and help you through any difficulties you may be having with our offers. Please reach out to our support team at support@freecash.com or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) to let us know how we can help!
Looking forward to hearing from you!
Kind regards,
Jax
You can earn money but not how an advert describe it. You won't be rich in a couple weeks or months, but if you need some extra for groceries or Amazon it's awesome. Downside is when get to a high rewarded task you probably run into some issues what the support try to sort out but takes time. Make sure you follow there rules and you record stuff to prove you done your things. Good luck and happy earning
Hello Judit D!
We strive to make Freecash the #1 earning app, and so to hear you've been having trouble earning with Freecash is disappointing.
We would love to hear more about your experience at Freecash, and help you through any difficulties you may be having so that we can get you on your way to earning your full maximum! Please reach out to our support team at support@freecash.com or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) to let us know how we can help!
Looking forward to hearing from you!
Kind regards,
Jax
Played a game on here hit $20 they only paid me $10 Was gonna hit another $40 within a day sk they reduced it to $4. Not a good app and not trustworthy for me.
Hello Lena B!
We are so sorry to hear that you did not get the full payout that you were promised. We have implemented new incentives for some of our accounts, based on a variety of factors such as account performance, in-app purchases, and app activity. We understand it can be a bit confusing, so don’t hesitate to reach out to us for more information about this!
Please reach out to our support team at support@freecash.com or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) for more questions on this particular issue.
Looking forward to hearing from you!
Kind regards,
Jax
My experience is that it take FOREVER to even get to a cash out amount and then I have never even received the $25 gift card! It is clear that you all know my email address so why am I getting a survey asking how you did before the card has even been delivered?!?
Hello Liv M!
We at Freecash strive to provide the best and most convenient cashout methods for our users, so we are sorry to hear that you are having difficulties receiving your gift card! All gift cards are available immediately after approval, as we want our users to be able to use their rewards immediately!
Redemption codes are found in the "Withdrawals" portion of your profile. Go to your profile (https://freecash.com/myprofile) After selecting “Withdrawals”, scroll down to where you see the Status button. Click the ‘View Code” button. Your gift card redemption code should pop up after that.
I have also reached out personally to your account on site to relay these instructions! Please reach out to our support team at support@freecash.com or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) so that we may take a look for you!
Looking forwards to hearing from you.
Kind regards,
Jax
Easiest way to make money playing games, I wish I had found it sooner!
I got my amazon card instantly and was able to order what I needed right away without having to wait several days for the card to be delivered
I've not tried all the apps yet but so fare from all the experience this app is the best
It's so amazing how quick and easy you can earn money. I have earned so much in the matter of days
You have to play around the clock to meet any goals. Also there were many issues with apps not tracking and offers not being honored.
Hello Cherise R!
Freecash works hard to provide the most reliable paying offers available to our users, so we are sorry to hear this one did not credit for you! We understand it is frustrating to not get credited when investing time into an offer. Please note that there can be many reasons for this, from completion time, duplication, location, and much more.
We would love a chance to look over your account and investigate to make sure everything is working as it should in order to get you your hard earned rewards! Please reach out to our support team at support@freecash.com or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com).
Looking forward to hearing from you!
Kind regards,
Jax
When I first started, I took the tasks one game at a time. I was being offered $300+ per game back then and I was enthusiastic to keep it going! But after only one month, I found that all of the offers that I originally had to wait on had their potential rewards cut to only 10% of what they originally were. They were asking me to put in the same time, effort, and energy to get a maximum of $30 from something that originally offered $300. When I unlocked the surveys, I spent hours trying to find one that would actually let me participate, only to get shoved aside and told that I didn't qualify. Usually, that happened after I stated that I am jobless due to multiple disabilities.
So this site isn't useful in the long term because they cut the amount that you can earn after the first month. However, I did managed to score about $173 CAD from them, so they're not completely useless. Hence the two stars instead of one.
Hello Chelsea L!
We are so sorry to hear that you did not get the full payout that you were promised. We have implemented new incentives for some of our accounts, based on a variety of factors such as account performance, in-app purchases, and app activity. We understand it can be a bit confusing, so don’t hesitate to reach out to us for more information about this!
Please reach out to our support team at support@freecash.com or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) for more questions on this particular issue.
Looking forward to hearing from you!
Kind regards,
Jax
It's not all what it cracks up to be it's honestly more a waste of time to try and beat your time frame
Hello Anna!
We at Freecash are sorry to hear you've had such a disappointing experience! We would love to hear more about your experience at Freecash and what issues you have been experiencing! Please reach out to our support team at support@freecash.com or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) to let us know the details so that we can get you on your way to earning the most possible!
Looking forward to hearing from you!
Kind regards,
Jax
Just cashed out for $50 for the first time. Everything went great!
From the business
Freecash is a globally available get-paid-to (GPT) platform that enables users to earn an array of rewards including cash and cryptocurrencies for completing simple online tasks such as playing games, downloading and testing apps, completing surveys, signing up for brand offers, and more. It's important to note that Freecash is entirely free to use and is an excellent way for anyone seeking to earn some extra income, although it's even possible (but rather challenging) to make a full-time income using Freecash.
The platform's legitimacy is reinforced by its substantial user base of millions globally and its impressive track record of having paid out over $35 million to its members. Undoubtedly, Freecash is one of the leading GPT platforms available on the web today, and it's constantly improving and growing.
On Freecash, users have a vast array of options for earning rewards that can cater to anyone's preferences. The available options include tasks such as playing mobile games, comp...
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Hello AM!
Thank you for reaching out. Please note that we have fraud processes running 24/7 through automation and dedicated investigations team that monitor our platform and offers. In regards to your profile, we can confirm that we have detected data patterns that indicate breaches of our ToS which you agreed to upon creating your Freecash profile. Please note that we take abuse of our platform very seriously and this is why your account has been blocked. While we do apologize for any inconvenience this may cause, this decision will not be lifted or reversed. We do hope you have a good day in spite of this news.
Sincerely,
Jax