On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's app has garnered a generally positive reputation, with users appreciating its user-friendly interface and diverse earning opportunities through games and surveys. Many customers report satisfactory cash-out experiences and prompt customer service support. However, concerns persist regarding the slow accumulation of earnings and frequent disqualifications from surveys, leading to frustrations over wasted time. While users recognize the app as a reliable source for supplemental income, they suggest improvements in the survey process and cash-out options to enhance overall satisfaction. Overall, the sentiment reflects a balance of enjoyment and areas for enhancement.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love that you actually get your gift card code right away and don't have to wait!
Only tracked 1/5 games I downloaded! Never got my rewards. I tried to submit tickets and those didn't go through either. The only game that tracked had near impossible directives, unless you spent a lot of $.
Ging niet altijd makkelijk maar wel prima voor nu
I'm a married white male, so there are only a handful of surveys I can complete. Half the time I don't get credit for the ones i am able to complete.
Hello Samuel Y!
We strive to offer our users the best and most reliable survey providers, so we are especially saddened to hear you've had a disappointing experience with our surveys. Our survey providers are always working hard to try to bring you a wide variety of surveys. Please understand that Freecash does not design or create the surveys ourselves, so we are not deciding when a user is terminated from a survey.
That said, we understand how frustrating it is to put in the time and effort into a survey and still be rejected for your efforts. Please reach out to our support team at support@freecash.com or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) to see if there's any tips or tricks we can pass to you!
Looking forward to hearing from you.
Kind regards,
Jax
The problem comes in at Support. They take too long to reply. Another problem comes in at withdrawal. They should make PayPal be available for all regions, if not, then they should let the users know in which regions those withdrawal methods are available.
This app is really Easy to use, there are so many different options to get cash back its a great app and the chat is very helpful. I build up my cash pot and then draw out the money for a rainy day.
Whenever ive tried to use the money ensuring what im trying to buy is within the amount in the card, i keep being told the information is invalid even though i have made sure evey number is correct
Hello Hamza A!
We at Freecash strive to provide the best and most convenient cashout methods for our users, so we are sorry to hear that you are having difficulties receiving your gift card! All gift cards are available immediately after approval, as we want our users to be able to use their rewards immediately!
We were able to locate your account and give you a full refund for the defective card! Please reach out to our support team at support@freecash.com or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) if you have any trouble accessing it!
Looking forwards to hearing from you.
Kind regards,
Jax
I decided to give Freecash a try, thinking it couldn't really work but what did I have to lose. I've been playing for a little over a month and have cashed out three times for gift cards with no issues. I love playing games anyway so this feels like free money. I'm absolutely shocked but very happy!
Free Cash has good offers that track for the most part, the payout is very fast, and they have convenient payment options. I mostly ignore anything that is not Free Cash exclusive because they don't always pay and Free Cash can't help you with that. The site isn't great because sometimes Freecash exclusive offers don't track either.
I have enjoyed my time playing from the variety of titles, and the genre of games.
You can make money with this, however, it's easy to get upside down. Take care to spend wisely when trying to get a bonus.
80% of the surveys i do don't work at all. What's even worse is 80% of those that don't work waste your time until the very end to tell you that you don't qualify or are straight up scams that don't reward you anything even after you complete them.
Hello Fred L!
We strive to offer our users the best and most reliable survey providers, so we are especially saddened to hear you've had a disappointing experience with our surveys. Our survey providers are always working hard to try to bring you a wide variety of surveys that you may qualify for, based on your demographics such as age, income, location, interests, etc. A market research company doing research on how to best sell a product in America, for example, may not need as many respondents from Germany, and may not credit for a German respondent. This is just an example of how a person can complete a survey and yet still not be paid.
That said, we understand how frustrating it is to put in the time and effort into a survey and still be rejected for your efforts. Please reach out to our support team at support@freecash.com or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) to see if there's any tips or tricks we can pass to you!
Looking forward to hearing from you.
Kind regards,
Jax
Games are set up so that you can't win the big cash without spending big cash but as long as your careful it's am easy way to distressed and earn some cash at the same time. Easy to cash out as well.
Brilliant app and good pay outs. Cashed out $300 in a few months
I completed a task 2 days before it expired but didn't receive the reward. Was told to wait 3 days because sometimes it takes a while. Then it expired and I still didn't get the credit.
Give it a try was worth it, played some games made some $$$$, make some cash while wasting some time, I thought it was fake but I got an Amazon gift card code
I've cashed out to PayPal with a fee which i don't think is right.
Now I can't release the money from PayPal and they want to charge me so I'm very disappointed to say the least.
Hello Toni H,
We’re really sorry to hear that you’re facing issues with our withdrawal methods.
At Freecash, we’re committed to ensuring our users can access their rewards quickly and easily once they’re credited. Freecash partners with various vendors, including PayPal, to process these withdrawals. Any fees charged are from these vendors and not from Freecash. A summary, including the fee, is shown before you make a withdrawal.
We understand that getting the full payout is important. Please browse our withdrawal section at https://freecash.com/cashout to find other fee-free withdrawal options.
If you need further assistance, please get in touch with our support team at support@freecash.com or use our 24/7 onsite support link at the bottom of Freecash.com. We’re here to help you resolve this issue and ensure you can enjoy your hard-earned rewards!
Looking forward to assisting you!
Kind regards,
Crimson
Games are fun and payout is good.
Can't complete survey and website buggy (need refresh every page)
Couldn't cash out for a whole week but seem to work fine now
Hi David B,
We at Freecash are truly sorry to hear you've had a disappointing experience! Your satisfaction is our top priority, and we're committed to being the #1 earning app. We would love to hear more about your experience and any suggestions you might have for improvement.
Please reach out to our support team at support@freecash.com, or you can also use our dedicated 24/7 support link available at the bottom of Freecash.com. We’re here to help and eager to resolve any issues you're facing!
Looking forward to hearing from you and making things right!
Kind regards,
Crimson
Answer: So i it say something about account banned but i dont know what to do about that so can i get help
Answer: Hello! We'd like to resolve this with you on site, where we have easy access to your account and all of the information needed to investigate this issue. Could you please reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) or email us at support@freecash.com to see if we can't resolve this issue? Thanks so much! Kind regards, Jax
Answer: Freecash is a 100% legit company, registered in Germany. You can also check the Freecash TrustPilot ranking (4.6 stars, 27k+ reviews).
Answer: Registration, as well as using Freecash, is 100% free. You can register without any doubts.
Freecash is a globally available get-paid-to (GPT) platform that enables users to earn an array of rewards including cash and cryptocurrencies for completing simple online tasks such as playing games, downloading and testing apps, completing surveys, signing up for brand offers, and more. It's important to note that Freecash is entirely free to use and is an excellent way for anyone seeking to earn some extra income, although it's even possible (but rather challenging) to make a full-time income using Freecash.
The platform's legitimacy is reinforced by its substantial user base of millions globally and its impressive track record of having paid out over $35 million to its members. Undoubtedly, Freecash is one of the leading GPT platforms available on the web today, and it's constantly improving and growing.
On Freecash, users have a vast array of options for earning rewards that can cater to anyone's preferences. The available options include tasks such as playing mobile games, comp...
Hello SimpleSusi!
We are so sorry to hear you're having this issue with our site registering your completed offers! We at Freecash strive to provide the best and fastest paying offers available to our users, so we are saddened to hear that these offers are taking so much time to payout.
That said, if you are not getting rewarded, that is certainly an issue and we need to investigate and resolve that! Please reach out to our support team at support@freecash.com or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) so we can take a look at this for you! Looking forward to hearing from you!
Kind regards,
Jax