It's easy to use and customer service is quick to respond. I don't always cash out a bunch but when I need 25 dollars or 10 dollars here and there I know I can count on my game pay most days!
Customer service is awful, I was playing a game on the app and was receiving the first few payouts and then they stopped so I lost out on $200 and even after sending customer support proof of completion they refused to help me.
There were some issues with not being credited for completing an offer but for the most part you're able to appeal them. They give legitimate cash rewards.
I've been using free cash for awhile and usually experience no problems, but occasionally there are some issues with certain rewards not being able to be claimed after completing them. You can put in tickets for them to take a look at your problems, but I've experienced that it takes awhile for a response from support. Overall not a bad app to make a some extra cash fast and easy
Hi Jullion K,
We're sorry to hear about any challenges you've had. Our mission is to be the leading earning app, and we value your feedback as it helps us improve. We’d love to hear more about the issue with your offer, your experience and how we can better serve you.
Please reach out to our support team at support@freecash.com or use the 24/7 support link at the bottom of Freecash.com. We are dedicated to resolving any issues and ensuring you have a positive experience moving forward.
We’re looking forward to hearing from you and assisting you further!
Sincerely,
Crimson
Alot of the games take a long time to do and are unachievable unless you pay to get there, also some games do not register so you always have to check your free cash. But some are absolutely doable and is worth the time and effort to earn some FREE CASH.
I have been playing this for about 8 months and have had over £100 in Amazon vouchers.As I like playing games, it has been no effort and I have made no in app purchases. Really easy to claim vouchers.
...however, small amounts here and there with long wait periods to cash out. Now they charge an even higher fee to cash out to PayPal? I chose the pre paid visa because you get the whole cash out amount NO Fee.
The best Cash App to play in Earth I have ever been on.They have always been spot on.I have been Playing on free Cash App for almost a year and I have made lots of money at doing it not saying I'm getting rich but it's a lot of good side money for like vacations and things. Love the free Cash App.
The final communication was great. They solved my problem but that was after a month of being ignored and redirected by automated messages. The main problem was with Veriff. They are awful. The application is garbage. Freecash customer service was very apologetic once they saw the problem but I believe that Veriff should be the party held accountable. I like Freecash but the association with such an incompetent service like Veriff hurts their reputation. A change in verification services would make life a lot easiers for both Freecash and their customers.
Been denied rewards I have achieved and with not explanation for it. Now my account has been banned out of no where and I can't even make a ticket to get it fixed. Very annoyed with this
Hello Mackenzie G,
We apologize for the fact that your experience with Freecash did not meet your expectations. Our main objective is to ensure that our users are fairly rewarded for their efforts, and we are disappointed that this particular offer did not credit for you. Although our partners have the right to reject offers that they believe were not completed correctly or may be fraudulent, we understand that dealing with a declined offer can be frustrating.
Regarding your account ban, we employ numerous fraud prevention measures, including automated systems and a dedicated team of fraud investigators, to maintain the integrity of our platform. Given the nature of our service, where users earn cash for completing offers, it's crucial for us to safeguard against fraudulent activities.
We'd love to assist you in unblocking your profile if you haven't breached our Terms of Service. Please contact our support team at support@freecash. Com or use the 24/7 support link at the bottom of our website.
We appreciate your cooperation!
Best regards,
Crimson
Overall, I would say the service is great at what it does and how it performs. However, I would say that the large payout goals are too difficult to accomplish and would rather prefer those larger goals to have a lower difficulty for completion but would require more time to be spent on them so each goal is possible to complete for free with effort.
I thought this app was going to be another falsely advertised app promising you money for playing games and Fast Cash proved me wrong. I am still amazed by how much money I have already received in just 2 months of barely playing games. It also has some pretty fun surveys as well. This app is a must have no matter if you play games a lot or not.
I have been using the app since 6/24 and up till last month i had no issues playing games and being tracked for compensation. Now i can't and there's no assistance to help me.
Hello M,
We at Freecash are dedicated to offering the best and fastest-paying opportunities for our users, so we’re sorry to hear that you didn’t receive credit for this particular offer.
There are several potential reasons for this, such as tracking issues with the offer or simply needing more time for the Offer Partners to review it.
We’d be happy to take a closer look at your account to help ensure you get credited for this offer. As we can't identify you from this review, please reach out to our support team at support@freecash. Com or use the 24/7 support link at the bottom of Freecash. Com.
We look forward to helping you!
Kind regards,
Crimson
Well I used to like cashing out 5$ to my PayPal now PayPal is charging a dollars so that leaves me with only 3.75$ left out of 5$ and that truly sucks
At first I didn't wanna give to much personal details. So I lied on some of my first surveys.
Now I'm barely able to do some but now that I'm honest I can make a good chunk of change
As with other similar apps, I had my reservations and assumed I would delete in a couple weeks. However, I am happy to say, I have been proven wrong. It doesn't take long to increase your payout balance, and the withdrawal was also very fast and simple! I couldn't be more pleased!
I have been pleasantly surprised to actually get cash-outs in this app. Some of these "cash for games" apps are scams, and I've been burned by other ones in the past. FreeCash is legit, and I've withdrawn $39 total in the past month.
You have to jump through extreme hoops to cash out, however. The app makes you do finicky face-scans (took me over 20 tries before it would accept mine), along with scanning your photo ID. All these hurdles make my next paragraph EXTREMELY ridiculous.
Some of the "holds to prevent fraud" are ridiculous though. 14 days for a $23 reward, I guess I can understand. But last night I received a 7 day hold over a $0.79 reward. That's less than a dollar, and I have to wait 7 days for it.
Customer Support does not seem to exist. They have an AI that isn't very helpful for "Support Chat". If your issue isn't basic and you have to send in an actual support email... Don't ever expect a response. I have been waiting at least 10 business days and have not heard a single word.
Hello Chad B,
Thank you for sharing your experience.
We’re glad you’ve been able to cash out successfully and appreciate your patience with the verification process, which helps maintain platform security.
Regarding hold times, they are in place to prevent fraud, but we understand your concern, especially for smaller amounts.
If you need assistance with pending tickets, please contact support@freecash. Com or use our 24/7 onsite support link at the bottom of Freecash. Com.
Sincerely,
Crimson
For the past month, every single offer I download does not track. I have asked about this with customer service and nothing they say applies or is helpful. I'm moving to Swagbucks.
Hello Shanna W,
We’re really sorry you’re having trouble with our site not registering your completed offers! We strive at Freecash to offer the best and fastest paying opportunities for our users, so it’s upsetting to learn that these offers are delaying your payouts.
This issue needs to be investigated, and we’re here to help. Several factors can affect crediting, including app tracking, adherence to our terms of service, and allowing sufficient time for processing.
Please contact our support team at support@freecash.com or use the 24/7 support link at the bottom of Freecash.com so we can take a closer look and get things sorted for you.|
Looking forward to assisting you!
Sincerely,
Crimson
I've downloaded countless games that don't register, or register but don't pay put and when I've brought it up with customer service nothing gets done about it I've missed out on £30.
I'm also 35 so allowed to play the gambling games and yet it says I'm not old enough then I am then I'm not.
Hello Woody S,
Thank you for reaching out to us. We apologize for any trouble you may be experiencing with earning on Freecash. Our platform offers a variety of tasks, surveys, and offers to help you earn rewards. We understand how frustrating it can be when things don't go as smoothly as expected.
If you're having trouble with specific tasks or payouts, please don't hesitate to contact our support team. You can find a link to our support page at the bottom of Freecash.com or you can email us directly at support@freecash.com. Our team is dedicated to helping our users and we will do our best to resolve any issues you may be facing.
Thank you for being a valued member of our community. We are here to assist you in any way we can.
Best,
Crimson
Answer: So i it say something about account banned but i dont know what to do about that so can i get help
Answer: Hello! We'd like to resolve this with you on site, where we have easy access to your account and all of the information needed to investigate this issue. Could you please reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) or email us at support@freecash.com to see if we can't resolve this issue? Thanks so much! Kind regards, Jax
Answer: Freecash is a 100% legit company, registered in Germany. You can also check the Freecash TrustPilot ranking (4.6 stars, 27k+ reviews).
Answer: Registration, as well as using Freecash, is 100% free. You can register without any doubts.
Answer: So far, of all the money making sites I have used, freecash.com is the best, you can make a withdrawal from $0.50 and their payments method is very good, they also make it easier for those who are not in the US to be able to partake in making money online.
Freecash has a rating of 4.3 stars from 11,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freecash most frequently mention great app, play games and gift card. Freecash ranks 1st among Free Stuff sites.
Hello Hunter P,
Thank you for your honest feedback.
We’re truly sorry to hear that your experience with Freecash hasn’t been ideal so far. We strive to ensure that all our users are properly rewarded for their efforts and are disappointed to learn that this particular offer did not credit for you. While our partners have the right to decline offers they believe are completed fraudulently or incorrectly, we understand that this can be frustrating for you.
We are here to help and clarify any issues you may have experienced. Please reach out to our support team at support@freecash. Com or use the 24/7 support link at the bottom of Freecash. Com for assistance.
We look forward to resolving this for you.
Sincerely,
Crimson