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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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I was astounded at the speedy delivery of my perfume.
I love the fast delivery time and the products I received, just one that I didn't like but overall the service was good.
I had to do a return and the response time was really fast. I recommend.
Always the best prices and has the perfume I need!
Always the best prices and has the perfume I need!
As usual very ecpedient but would like an easier path to order the Shalimar body cream. Do you still carry the old Samara red container or discontinued?
No problems yet, some are lacking any information on smell
My experience has been great. The product is as advertised on the website.
It's a little lighter scent than I had anticipated, and needs to be applied twice daily for a good full effect. I do love the scent.
Shopping was very easy and came quickly! I made the mistake of buying a scent I'd never smelled before, and I don't care for it but it's by no fault of the business. I would definitely recommend!
After initial web page i could not find the 15 percent discount that was referenced.
After initial web page i could not find the 15 percent discount that was referenced.
Smooth, easy, with lots of options even within the same fragrance. My new shopping place for fragrances.
My order arrived on time, but was not the bottle that was pictured.
Very speedy service, great prices, Ave quality product. Can't go won't here!
Easy shopping online for the fragrances I wanted, easy checkout and fast delivery.
Very easy to choose and to pay. Items come as described and are a great deal.
Deal with them often and haven't been disappointed on any of the purchases I have made in the past... you get the real deal here...
It came fast and as expected. It was a tester, so it came in a white box, but the product is new and looks the same as a regular one.
It took too many times entering the same information
It took too many times entering the same information
Great prices, easy shopping, fast shipping
Good prices, hopefully fast shipping
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at support@fragrancex.com with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to support@fragrancex.com for assistance with this situation. Thank you!
Answer: Hi! Please reach out to support@fragrancex.com for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!
Answer: Hi, yes! 100% authentic items :) If you are not satisfied, just let us know!
Answer: Hi! All questions can be sent to support@fragrancex.com! Thank you :)
Answer: Hi! We are sorry to hear this. To stop text messages you simply need to reply STOP :)
Answer: Hi! Simply access your account > New address > Select the Details card to edit > Edit phone number > Save :)