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FragranceXReviews 7,200

4.6

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From the business

Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.


fragrancex.com
Founded in 2001
Hauppauge, NY, United States
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FragranceX Reviews Summary

The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
599
value
2,543
shipping
2,551
quality
6,639
This company responds to reviews on average within 18 days

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Washington
1 review
0 helpful votes
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Speedy delivery
March 7, 2021

I was astounded at the speedy delivery of my perfume.

Date of experience: March 7, 2021
New York
1 review
0 helpful votes
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Love!
March 7, 2021

I love the fast delivery time and the products I received, just one that I didn't like but overall the service was good.
I had to do a return and the response time was really fast. I recommend.

Date of experience: March 7, 2021
California
1 review
0 helpful votes
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Reumer perfume
March 7, 2021
Updated review

Always the best prices and has the perfume I need!

Date of experience: March 7, 2021

Always the best prices and has the perfume I need!
February 25, 2021
Previous review

Always the best prices and has the perfume I need!

Date of experience: February 25, 2021
Bahamas
1 review
0 helpful votes
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As usual service was good.
March 7, 2021
Updated review

As usual very ecpedient but would like an easier path to order the Shalimar body cream. Do you still carry the old Samara red container or discontinued?

Date of experience: March 7, 2021

As usual very ecpedient
February 25, 2021
Previous review

As usual very ecpedient

Date of experience: February 25, 2021
Arizona
1 review
0 helpful votes
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Need more definition on products
March 6, 2021
Updated review

No problems yet, some are lacking any information on smell

Date of experience: March 6, 2021

No problems yet
February 20, 2021
Previous review

No problems yet

Date of experience: February 20, 2021
Jamaica
2 reviews
0 helpful votes
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Great Item
March 6, 2021

My experience has been great. The product is as advertised on the website.

Date of experience: March 6, 2021
Nevada
1 review
0 helpful votes
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Montblanc Explorer
March 6, 2021

It's a little lighter scent than I had anticipated, and needs to be applied twice daily for a good full effect. I do love the scent.

Date of experience: March 6, 2021
New York
1 review
0 helpful votes
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Really great site
March 6, 2021

Shopping was very easy and came quickly! I made the mistake of buying a scent I'd never smelled before, and I don't care for it but it's by no fault of the business. I would definitely recommend!

Date of experience: March 6, 2021
Illinois
1 review
0 helpful votes
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Website confusing
March 6, 2021
Updated review

After initial web page i could not find the 15 percent discount that was referenced.

Date of experience: March 6, 2021

After initial web page i could not find the 15 percent...
February 25, 2021
Previous review

After initial web page i could not find the 15 percent discount that was referenced.

Date of experience: February 25, 2021
Florida
1 review
0 helpful votes
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First Timer
March 6, 2021

Smooth, easy, with lots of options even within the same fragrance. My new shopping place for fragrances.

Date of experience: March 6, 2021
New York
1 review
0 helpful votes
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Good, but being a little picky
March 5, 2021

My order arrived on time, but was not the bottle that was pictured.

Date of experience: March 5, 2021
Ohio
1 review
0 helpful votes
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Very fast service
March 5, 2021

Very speedy service, great prices, Ave quality product. Can't go won't here!

Date of experience: March 5, 2021
New York
1 review
3 helpful votes
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Great Experience
March 5, 2021

Easy shopping online for the fragrances I wanted, easy checkout and fast delivery.

Date of experience: March 5, 2021
California
2 reviews
0 helpful votes
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Great Deal
March 5, 2021
Updated review

Very easy to choose and to pay. Items come as described and are a great deal.

Date of experience: March 5, 2021

Very easy to choose and to pay
June 5, 2020
Previous review

Very easy to choose and to pay.

Date of experience: June 5, 2020
New York
2 reviews
0 helpful votes
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Yellow diamonds
March 5, 2021

Shopping was easy. Ordering was simple. Shipping was fast

Date of experience: March 5, 2021
California
1 review
0 helpful votes
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Great product
March 5, 2021

Deal with them often and haven't been disappointed on any of the purchases I have made in the past... you get the real deal here...

Date of experience: March 5, 2021
California
1 review
0 helpful votes
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Fast and As Expected
March 5, 2021

It came fast and as expected. It was a tester, so it came in a white box, but the product is new and looks the same as a regular one.

Date of experience: March 5, 2021
Maryland
1 review
0 helpful votes
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Great
March 4, 2021
Updated review

Love you guys

Date of experience: March 4, 2021

Love you guys
February 22, 2021
Previous review

Love you guys

Date of experience: February 22, 2021
Pennsylvania
1 review
0 helpful votes
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New to this
March 4, 2021
Updated review

It took too many times entering the same information

Date of experience: March 4, 2021

It took too many times entering the same information
February 22, 2021
Previous review

It took too many times entering the same information

Date of experience: February 22, 2021
New York
2 reviews
0 helpful votes
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Sandra's Review
March 4, 2021
Updated review

Great prices, easy shopping, fast shipping

Date of experience: March 4, 2021

Good prices, hopefully fast shipping
February 10, 2021
Previous review

Good prices, hopefully fast shipping

Date of experience: February 10, 2021