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Foxsters
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website thubmnail of Foxsters
foxsters.com
Netherlands
1 review
1 helpful vote
Follow Thomas C.
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Buy it, thank me later!
October 17, 2021

Great stuff, fits well, sturdy, colorful steady, faithful, stylish and classy! And If those words don't satisfy you I don't what else will! Hat was packaged well in a airbag and something tht caught my eyes when I unboxed it was that they had put also a hard plastic mold.

Date of experience: October 15, 2021
Pakistan
1 review
0 helpful votes
Follow Irum A.
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Obsessed
February 16, 2022

I have this in 3 colors now and will Keep buying more! Great quality, adjustable hidden band, comfortable & lightweight! I love wearing them!

Date of experience: February 15, 2022
India
1 review
1 helpful vote
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Don't worry about shipping damage
September 21, 2021

Nice design and high quality. Best of all, the product is expertly wrapped, with a plastic mold and bubble case. If there are wrinkles, can be simply stretched out using a standard iron.

Date of experience: September 20, 2021
Pakistan
1 review
0 helpful votes
Follow Tyaib j.
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Nice hat for the price
February 16, 2022

Nice hat for the price. Nice style and color. Nicely shaped it had a protected hard plastic cover during shipping.

Date of experience: February 15, 2022
India
1 review
1 helpful vote
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One of the Best Fedora
September 30, 2021

The hat was divered on a timely. It was carefully packed in a plastic bag and small box. Foxsters card info and ironing instructions were included inside ths box. The hat's brim was robust and so its material. No damage or deformity on the product. The size (M) is perfect on my headOne of the Best Fedora

Date of experience: September 30, 2021
India
1 review
0 helpful votes
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Beautiful and Well Made Item!
December 15, 2021

Exactly what I was looking for! It is a little more stiff than I would have thought BUT AI HONESTLY LIKE IT!
Very soft and perfect for my giveaway that I will be doing for my business! Love the cute belt detail!
A little small if you have a LOT of hair or loose if you have a small head, but for average person it should fit perfectly!

Date of experience: December 14, 2021
Pakistan
1 review
0 helpful votes
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Super Cute
February 16, 2022

Super cute. I never wear hats but this is cute and I want to order more colors now. It arrived in a box and perfect shape. The size is adjustable.

Date of experience: February 15, 2022
GB
1 review
4 helpful votes
Follow Emma-jayne L.
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A hugely disappointing and frustrating experience! My partner ordered a hat which arrived in a plastic mailing bag, completely crushed. We contacted them with pictures and have chased this up with two further emails as well as a Facebook message and still no reply after weeks. A total sham... any professional hat retailer would use protective mailing boxes. Any decent company would reply to emails.

Date of experience: September 3, 2021
Luca L. Foxsters Rep
over a year old

Hi Emma, Sorry to hear that. Your Email is probably sitting in our spam folder. What's your email address please? We'll be happy to send a replacement free of charge.

Australia
1 review
1 helpful vote
Follow Leon M.
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No response, little feedback and disappointment.
September 17, 2021

I ordered my hat at the start of August and still have no hat. Multiple emails, no response, no product. Do not buy from this business.
Eventually a second hat was sent after multiple attempts at communication and arrived a long time later.
If you are looking for good service and good quality, i would look elsewhere.

Date of experience: September 17, 2021
Luca L. Foxsters Rep
over a year old

Hi Leon, as i can see you received your package at the address provided. Please delete or modify the review. Thank you

Canada
1 review
0 helpful votes
Follow Riley S.
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DO NOT BUT FROM THIS COMPANY
September 14, 2021

Do not waste your money with Foxsters. This company will take your money and "send you a product" that never arrives. I ordered a hat on July 5,2021 and it is now mid-September. Apparently my product was "lost as customs" 2 times already and the third has been in transit for almost a month. I live in Canada. The owner of this company fielded my emails but took almost a week to respond on multiple occasions. She gives the same excuses every time and won't honour my request for a refund at this point after all this hassle. She also threatened to SUE ME when I told her I would leave my honest review online. These hats ship from deep in China and the company uses third rate shipping companies that can't even do their job. I would avoid this company and their products at all costs. It's not worth your money or time.

Date of experience: September 14, 2021
Luca L. Foxsters Rep
over a year old

Hi, unfortunately your first package has been held by customs. This isn't under our control and we exchanged dozens emails with you to solve the issue and assist you. As i can see you accepted a replacement free of charge. After us sending the replacement you also asked a refund. You received your product but still have a misleading review online.

Canada
1 review
1 helpful vote
Follow Luke C.
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Don't waste your money
September 28, 2021

Ordered 1 hat in July, still have not received it. Have emailed ‘customer service' approximately 6 times with zero response. The tracking says that it has been returned to origin country, somewhere in China, so I'm not sure what that means. I would not recommend purchasing from this site.

Date of experience: September 28, 2021
Luca L. Foxsters Rep
over a year old

Hi Luke, Our customer service normally answers in 24/72h. As i can see you are in contact with our customer service at sales@foxsters.com and we shipped a replacement to you free of charge. Please remove or rectify the review. Thank you

Australia
1 review
4 helpful votes
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Poor Quality - Don't Waste Your Money
December 6, 2021

The quality of these hats are a bit of a joke. Very cheap material and look just that... cheap. One of my orders took over 2 months to arrive. I sent an email and requested a refund as I had not received the order and got a response stating that it had been held up at customs - nonetheless I requested a refund and my email was ignored... TWICE. I eventually received the order but again, poor quality and very cheaply made.

Bad quality products
Bad customer service
Bad experience all round

Hat arrived crushed due to insufficient packaging.
Scuff marks on the gold band
Date of experience: December 6, 2021
Germany
2 reviews
0 helpful votes
Follow RKM G.
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Don't buy!
February 7, 2022

Cheap stuff from China, they take your money and run!
Fake adresses in Paris and Italy, no responses to mails, no hats. They just don't send it and have disappeared!
Don´t, don´t, don´t!

Date of experience: February 7, 2022
Australia
1 review
1 helpful vote
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CHEAP JUNK
September 15, 2021

Extremely disappointed in how I received my purchase its un utter disgraceful experience. An absolutely piece of rubbish arrived in a plastic mail bag creased like T-rex stepped on it. PLEASE DO NOT BUY THIS RUBBISH! "you guys should be ashamed if yourself"! Thank you for deleting my Facebook comments on your page. This is only the beginning.

Date of experience: September 15, 2021
GB
1 review
2 helpful votes
Follow Jason H.
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Stay away from this company!
October 6, 2021

This is an edit of a previous review. To cut a very long story short I ordered 2 hats in August 2021 which I returned due to poor quality.
I tried to contact them to confirm I had returned the products and could not get a response. I finally managed to get in contact on 6th October
And started a dialogue via Instagram.
On the 22nd November 2021 I sent them a message showing them the tracking stated they had received the hats. They agreed to honour the refund AS LONG AS I CHANGED THE REVIEW I posted on this site. I agreed to change the review, which I did.
It is now 22nd of January 2022 and despite me sending them numerous messages telling them I haven't received the refund, they choose to ignore me. I've attached pictures of our conversation.
I have now accepted I'll never receive the £50 but want to ensure that other consumers don't get caught out.
Steer clear of this company!

Date of experience: October 6, 2021
Luca L. Foxsters Rep
over a year old

Hi Jason. Sorry to hear that. We have more than 200 different hats in our store from $19 (vegan felt) to $89 (Australian wool). I can assure you that the quality is always awesome for the price. We process refunds immediately after receiving the orders back. Please check your account and let me know at sales@foxsters.com. I double checked but we haven't received any email from you at this address.

Pakistan
1 review
0 helpful votes
Follow Coleen W.
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Perfect accessory
September 5, 2021

Ordered this hat last minute for an engagement shoot with my fiance. Got it so quickly and it was nice and light for the summer heat. Loved it so much I need it in more colors!

Date of experience: September 5, 2021
India
1 review
1 helpful vote
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Loads of compliments
September 23, 2021

I would give Loads of compliments to this product. Color is spot on. I Will definitely purchase more on other colors and I would like to try the wide brim model also.

Date of experience: September 23, 2021
Pakistan
1 review
0 helpful votes
Follow Hamid A.
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Adjustable
February 16, 2022

I usually can't find hate to fit my head. So I'm glad this was adjustable and was able to fit. Def getting more colors.

Date of experience: February 15, 2022
India
2 reviews
0 helpful votes
Follow Reyab J.
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Great hat for a great price
November 22, 2021

I was a little apprehensive to buy this hat or any hat online. But this one looked so nice that I decided to give buying a hat online another try. I am so glad I did! Love it!

Date of experience: November 21, 2021
Pakistan
1 review
0 helpful votes
Follow Iqra K.
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Great hat
February 16, 2022

This was a gift for my daughter. The packaging was very impressive. The quality of the hat is great and my daughter loves it!

Date of experience: February 15, 2022

Overview

Foxsters has a rating of 3.4 stars from 50 reviews, indicating that most customers are generally satisfied with their purchases. Foxsters ranks 68th among Hats sites.

service
26
value
25
shipping
26
returns
21
quality
23