As in a previous review, I just received an unsolicited and deceptive letter with what looks like a credit card but when you read on the back, it states this is an offer for credit and is not a credit or charge card? Very deceptive trying to make you think you are renewing a credit card? What is worse, it does not have my correct name on it and it has my old business name that has been closed for over 2 years? Where are they getting their information that is so wrong and not up to date? How can they assign an account number and pre-approve me when I never requested or applied for an account, especially with so much incorrect data? This seems like a scam, but when I checked online, it seems to be a legitimate company using not so legitimate practices to do business. I do not appreciate or would I trust anyone who would market their business services in this manner! Trickery does not make good business or convey trust in dealing with a company like this.
Received a "pre approved" card in the mail today. If someone had stolen our mail (which happens all the time) they could have set up a credit line in our name and stolen our identity. We are reporting this to USPS and encourage anyone who received this communication to do the same.
We apologize for any confusion and concern caused by your receipt of ForwardLine's platinum business account offer. The offer you received in the mail is an offer of business financing. The offer was sent based upon information received from one or more credit bureaus indicating that your business would qualify for ForwardLine's financing products. In order to take advantage of the offer received, the recipient must complete an application for financing and independently verify certain information. This verification includes, among other things, a requirement that the applicant prove they are indeed the owner of the business. Therefore, please be assured that no one would be able to obtain financing in the name of any person or business simply by receipt of the offer received. We again apologize for your concern and do not hesitate to reach out to us directly with any additional comments or concerns.
I received a letter with a line of credit with my name and company, which I did not request. I looked for information about it on the internet, and I found many comments about possible scams. So I will report it; I don't understand where they got my information from, thieves!
Got a credit card in the mail for which I did not ask. I called the toll free number to ask that the account be closed. What I got, instead, was solicitations for other services that had nothing to do with the business account that was supposedly opened in my name. I thought it odd that they did not use the actual name of my business. The website for activating the card asks for an activation key, which is not provided in the mailing. Ever see an activation that did not use a dedicated toll free number and did not ask for your account number? Me, either! I'm going to run this by the FBI.
I get unsolicited calls and mails from your company every few months, even after requesting you to stop. I will be reporting your practices to all authorities possible and also post online. You need to stop... your canned reply of just asking to send email to *******@forwardline.com does not cut it and you never honor it. And first of all you do not have authorization from us to send unsolicited mails, so there is no question of requesting for you to stop. You just need to stop.
We are very sorry that our mailing has caused you to be concerned. We received information about your business from one of the major credit bureaus. We take requests to be removed from our marketing list very seriously, and fulfill these requests within three business days. As your review does not include sufficient information for us to verify that your business has been removed from our marketing list, please directly message your name, business name, and business address via SiteJabber or email us at optout@forwardline.com at your earliest convenience so that we may confirm that your business has been removed.
I also received a credit card. I did not ask for, or do I want. How do I take my name and business off your mailing list. With all the fraud out their I want my name removed and do not want to receive another card.
Hi Diana,
We apologize that our mailing has caused you to be concerned.
Just to assure you before an account receives final approval, our account
Activation process requires significant additional documentation from the
Business to verify that the responder is indeed the business owner. Accordingly,
Our offer does not expose your business or you personally to any increased risk of
Fraud or identity theft. Furthermore, your information is not being shared or sold
By us in any way.
Please contact us at info@forwardline.com with your full name, business name and phone number and we will remove you and your business from our database.
Thank you,
Sogol T.
Marketing Coordinator
ForwardLine
Received an email from Michael Powers of ForwardLine Financial that starts with:
"First and foremost, thank you so much for applying with ForwardLine Financial. My name is Mike Powers and I have been assigned your loan file."
I have never heard name of that guy, nor did I of his company ForwardLine Financial. Marketing people who think that all others are idiots amaze me. Dishonest attitude can NEVER result in honest business and true success.
Dear Mr. Gennadi F.,
We apologize that the email from our staff has caused you to be concerned. The email you received is only sent to clients that have applied for a loan; therefore, your email address was provided as part of a loan application. In order for us to research and identify the specific loan application, we require additional information, such as your first and last name, business name, email address, and phone number. Please send us the information by email to info@forwardline.com.
We understand how unsettling this is and will work speedily to resolve this matter once we receive additional information.
Thank you.
Sincerely,
ForwardLine Marketing Team
I was looking for a line of credit for my business, not a loan. So I talked to forwardline, after I explained to the guy what I wanted, not a loan, a line of credit, he said they didn't do that, so we ended our conversation.
I get a call a few days later from a guy from Forwardline saying they do in fact offer lines of credit, just submit 3 statements and they will get it started. Well. I'm super busy, I mean like busy busy to the point that its stupid, but the guy was really pushy about hurrying up and getting those statements over.
The number was correct from the office, I could verify he worked there, so I know its the right place but the pushy stuff was a bit annoying, but I'm thinking "okay these guys must move fast."
So. After I get the statements over "crickets" then an email wanting my EIN and voided check. I called instead to ask for status, he said still waiting. So after all that pushing, I hear nothing.
So I call again, I am then told they cannot accept bank statements from Quickbooks, even though they are legit statements, money in, money out and wanted more statements from other sources.
I have other sources but not with that kind of activity. So I just told him politely, nevermind, it's not a big deal right now. See, I didn't NEED the money, I just wanted to build credit.
It sounded like he slammed the receiver down in my ear, call went dead.
We apologize that you were disappointed in your experience with ForwardLine. At ForwardLine, we pride ourselves on excellent customer service and upstanding business practices and are proud to have provided financing to thousands of America’s small businesses for the past 19 years. ForwardLine, either directly or through one of our many trusted business partners, provides a variety of small business financing products. We regret that we were unable to provide you with the product you were seeking and that you were disappointed in the process and customer service you received. We appreciate the feedback and have reviewed the situation and intend to provide additional guidance and training to ensure we are consistently providing a fast and easy application process.
Deceptive letter containing a bogus credit card, phony non-existant $200 "Cash Bonus" offer if you sign up for a high-fee credit card processing service, and no pre-approval like the LARGE PRINT HEADING of the letter reads. This qualifies as mail fraud and I will file a complaint with the appropriate authorities. BEWARE!
At ForwardLine, our mission is to help America's small businesses, and have been in business for over 15 years provided funding to over 15,000 small businesses. We pride ourselves on excellent customer service and strive to be transparent and truthful about every loan we provide to our customers. We apologize that our mailing has caused you confusion and we appreciate you taking the time to provide feedback. The Platinum Business Account offer you received in the mail is an offer of business financing based upon information & specific requirements we received from a major credit bureau. If you would like to discontinue receiving offers from us, please contact us at (866) 623-4900 to opt-out.
Sincerely,
Marketing Team
ForwardLine Financial, LLC
This company sent me a "pre-approved" Platinum Business Account card. The "account" was addressed to my former company (which merged with another company about 10 months ago) and was addressed to another person as "Chairman" - this other person is the owner of a DIFFERENT company in the building where my former company was located. It was sent to ME, at MY HOME ADDRESS - NOT AT THE BUSINESS ADDRESS! And, despite all the wrong information included on this "Platinum Business Account" card, it was labeled outside the envelope as "CONFIDENTIAL"!
How can anyone trust a financial company that makes so many mistakes on a "confidential" statement?
Hi Frank,
We are sorry our mailing caused you to be concerned. The bureau-provided information we received for your business was clearly inaccurate, which concerns us as well. We will be reaching out to them to discuss this matter. However, before an account receives final approval from us, our account activation process requires significant additional documentation from the business to verify that the responder is indeed the business owner. Accordingly, our offer does not expose the business or you personally to any increased risk of fraud or identity theft. Your information is not being shared or sold by us in any way. We at ForwardLine strive to continuously help business owners succeed, not alarm them with inaccurate information about their business.
This was a mistake from the credit-bureau and we will definitely correct things on our end.
Please send us an email at info@forwardline.com with the business name and the name listed on the mail piece so that we can correct our records.
Thank you,
Sogol Tehranizadeh
Marketing Coordinator
Received letter with card with fake agents name on it. Stay away. I think this bad business or some kind of scam
At ForwardLine, our mission is to help America's small businesses, and have been in business for over 15 years provided funding to over 15,000 small businesses. We pride ourselves on excellent customer service and strive to be transparent and truthful about every loan we provide to our customers. We apologize that our mailing has caused you confusion and we appreciate you taking the time to provide feedback. The Platinum Business Account offer you received in the mail is an offer of business financing based upon information & specific requirements we received from a major credit bureau. If you would like to discontinue receiving offers from us, please contact us at (866) 623-4900 to opt-out.
Sincerely,
Marketing Team
ForwardLine Financial, LLC
Received an unsolicited credit card in my name, made to look like a normal card that I would receive in the mail.
Got my unsoliicited "pre-approved" yadda-yadda-yadda Forwardline crap today.
It went right into the fireplace.
Overview
ForwardLine has a rating of 1.2 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ForwardLine most frequently mention and credit card. ForwardLine ranks 120th among Business Loans sites.
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- Woodland Hills, CA
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Business History
Determined to help small business grow, ForwardLine forever changed the small business lending landscape by inventing a viable alternative to traditional lending institutions—one that would provide simple, honest, attainable financing. This new financing model was based on a business’ credit card sales, rather than its assets, and is now widely known as a merchant loan and merchant cash advance.
Today, we’re proud to say that ForwardLine has given thousands of small businesses across the country, like yours, the freedom to grow.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Michael,
We are very sorry our mailing caused you to be concerned. We received information about your business from one of the major credit bureaus. This bureau-provided information was clearly inaccurate, which concerns us as well. We will be reaching out to the credit bureau that provided us the incorrect information to discuss this matter. Please be advised, however, that before an account receives final approval from us, our account activation process requires significant additional documentation from the business to verify that the responder is indeed the business owner. Accordingly, our offer does not expose the business or you personally to any increased risk of fraud or identity theft. Your information is not being shared or sold by us in any way. We at ForwardLine strive to continuously help business owners succeed, not alarm them with marketing materials containing inaccurate information about their business.
This was a mistake from the credit bureau and we will definitely correct things on our end.
Please send us an email at info@forwardline.com with the business name and the name listed on the mail piece so that we can remove you and your business from our records.
Thank you,
Sogol T.