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Morgan & MorganReviews 1,862

3.4

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From the business

All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.


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Morgan & Morgan Reviews Summary

The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Fast response
February 3, 2021

Very professional, and quick to response in a timely manner

Date of experience: February 3, 2021
Virginia
1 review
0 helpful votes
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Awesome
March 7, 2021

Teresa was very polite and helpful. I really appreciate all your help.

Date of experience: February 3, 2021
Florida
1 review
0 helpful votes
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4aReason
February 3, 2021

Im so happy to have your company representing me thank you

Date of experience: February 3, 2021
Georgia
1 review
0 helpful votes
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Car accident needed legal help, saw your web/tv advertisement heard a lot of great things about the firm so I called. I am in constant pain and need a knowledgeable law firm.

Date of experience: February 3, 2021
Tennessee
1 review
0 helpful votes
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Hopeful
February 2, 2021

After speaking with one of your staff members, I felt hopeful that going forward with this lawsuit, I will have some justification for what happened to me.

Date of experience: February 2, 2021
Florida
1 review
0 helpful votes
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Damaged Veteran's Life
February 2, 2021

Still waiting and suffering from injuries caused by another driver. Who, rear ended me and destroyed my beautiful car. That was my only means of transportation. I am still waiting on a settlement that I hope fixes my suffering and financial suffering.

Date of experience: February 2, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Lorenzo. This is Tyler with the Client Experience team and I am sorry to hear what you've been through but are honored you chose us to assist you with your claim. We do strive to always providing a 5 star service, so if there is anything we could've done differently or suggestions, please feel free to reach out to the Client Experience team at cx@forthpeople.com Tyler

Florida
1 review
0 helpful votes
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Very good
March 6, 2021

Very good on the phone, very patient and polite. Smooth phone call.

Date of experience: February 2, 2021
Mississippi
1 review
0 helpful votes
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Carrying about People
February 2, 2021

The experience was good the people that works there are so kind and corteous to you.

Date of experience: February 2, 2021
Texas
1 review
0 helpful votes
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Thanks for Caring
February 2, 2021

Very informative and honest. Walked me through every step of the way. Thanks for caring for veterans!

Date of experience: February 2, 2021
Florida
1 review
0 helpful votes
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Awesome customer service!
February 2, 2021

Thank you so much! The rep doing my case review was very professional and informative. He followed through on the great customer service I was told about at Morgan & Morgan, which is why I chose you all!

Date of experience: February 2, 2021
Texas
1 review
0 helpful votes
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Identity Theft
February 2, 2021

Melissa was very helpful and answered all my questions and was very friendly.

Date of experience: February 2, 2021
Georgia
1 review
0 helpful votes
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Review
February 2, 2021

Was very friendly and helpful! Definitely recommend

Date of experience: February 2, 2021
Florida
1 review
0 helpful votes
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Great
February 2, 2021

Helpful and patient took there time and was very kind

Date of experience: February 2, 2021
Florida
1 review
0 helpful votes
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Wage Claim Against Employer
February 2, 2021

I found Morgan and Morgans interview process to be very thorough and they responded upon review quite quickly.

Date of experience: February 2, 2021
Pennsylvania
1 review
0 helpful votes
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Quick response
February 2, 2021

Got right back to me and very respectful and knowledgeable

Date of experience: February 2, 2021
California
1 review
0 helpful votes
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Great service
March 6, 2021

Fast and friendly. Easy to use. Very Satisfied.
Thank you

Date of experience: February 2, 2021
Florida
2 reviews
0 helpful votes
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It was good. Mike checked to see if i had the right form, etc.

Date of experience: February 2, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Judith! Thank you for taking the time to leave us a review, it means a lot. We do always strive in providing a 5-star service and if there was something we missed, we'd love to hear from you. Please feel free to email me at cx@forthepeople.com Tyler

Indiana
1 review
0 helpful votes
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Champion service
February 2, 2021

Great people to work with really friendly people get the job done

Date of experience: February 2, 2021
Florida
1 review
0 helpful votes
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Prompt Service
February 2, 2021

As a new client, I received prompt and professional attention

Date of experience: February 2, 2021
Florida
1 review
0 helpful votes
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Easy process
February 2, 2021

Everyone was very helpful. Easy and smooth process.

Date of experience: February 2, 2021