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Morgan & Morgan

Overview

Morgan & Morgan has a rating of 3.4 stars from 1,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Morgan & Morgan most frequently mention customer service, great experience and law firm. Morgan & Morgan ranks 1st among Lawyer sites.

service
119
value
96
shipping
50
returns
47
quality
85
This company responds to reviews on average within 17 days
How would you rate Morgan & Morgan?
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Tennessee
1 review
7 helpful votes
Follow Josephine O.
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I honestly went in blindly, I just knew I needed help and I got A very rapid response from Morgan & Morgan call center. The lady taking notes was very patient and would ask me to go over details. After the report was sent in another rep called me to schedule a time to come to me for more information. The gentleman was very nice and informative. All my meetings with my attorney Jenney Keaty left me feeling hopeful. My word of advice is for these people to do their job right and be thorough, just have patience. My case settled and I am Able to get appropriate closure and put what happened to me behind me. I can really go on about how awesome the Morgan and Morgan team are. But there are not enough words.

Date of experience: March 23, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Josephine! We appreciate your kind words and for allowing us to assist you with your claim. I am sure Jenney will be thrilled to know about your experience. Our goal is to always go above and beyond for our clients and glad it shows. We are truly grateful for the trust you've put in our firm and wish you all the best.

Pennsylvania
1 review
1 helpful vote
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Thank you for caring about my Daddy
March 25, 2021

I will never send my family to a nursing home/ rehabilitation place ever again my heart is broken l lost a part of myself it is so hard for my family and l. My Father was transfered to caring heart nursing home/ rehabilitation Center for Physical therapy only and, from the first day of being there it was a problem. I fear that my father was missed treat and, hurt very badly.

Date of experience: March 25, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Wow Mary! I am so sorry to hear what your family has been through. Our goal is to always fight the good fight by our clients' side for justice. We are truly honored you chose us to assist you and wish you nothing but the best. Take care!

Florida
1 review
1 helpful vote
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ABANDONED BY M&M
November 8, 2023

I have been dealing with this firm for a few years. I was bounced from attorney to attorney with a total of 4. This was one of the worst mistakes of my life! After having surgery and tons of medical bills they decided to drop my case 3 weeks before my final deposition. The supervisor over the last attorney contacted me saying the previous attorney which was the first attorney moved to a different department, which was a lie he as well as the second attorney went to different law firms. The last attorney I was bounced to didn't want to take my case because they was overwhelmed, she told me my case was given to them along with over 50 others. Between all of the attorneys and the years this case has been going I only spoke with them no more than 20 times. All of the prior attorneys have gone to different firms. It's extremely hard to find another attorney this late in the case. How can someone with any conscience leave a client in such a horrible situation. How is this "For The People"?

Date of experience: November 1, 2023
Florida
1 review
0 helpful votes
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Thankful I chose Morgan and Morgan
July 28, 2021

Don't know what I would have done without Morgan and Morgan. My accident came out of nowhere and really messed up my life. Morgan and Morgan did a fantastic job at giving me a chance to recover. Top notch service.

Date of experience: July 28, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you for your thoughtful review. It has been a privilege to have been able to assist you with your claim and appreciate you allowing us to do so. Glad everything worked out. We wish you the best of luck. Take care

Florida
2 reviews
0 helpful votes
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MORGAN and MORGAN Always Had my Back
September 29, 2021

Lina Lopez was always professional from beginning to end. She truly cares about her clients and listens to their needs and executes accordingly. Thank you Lina@ Morgan and Morgan for all your help and fighting for me.

Date of experience: September 29, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you for your feedback. I am sure Lina Lopez will appreciate knowing this. We strive for the best and glad it shows. Have a great day!

Michigan
1 review
5 helpful votes
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Hang ups
January 19, 2024

My medical Information was stolen due to a hack and I wanted to speak with someone about taking legal action. I called twice and was hung up on both times. I was very respectful and went above and beyond to provide as much information as I could. I asked the lawyer if she would like me to send a copy of the letter I received and she hung up.

Date of experience: January 12, 2024
Tariq S. Morgan & Morgan Rep
over a year old

Hi Hosea, I'm sorry to hear about your experience. We take the security of our customers' information very seriously and I apologize for any inconvenience caused. I would like to assist you further, so please send us a direct message with your contact information. Thank you! - Client Experience Team - cx@forthepeople.com - (888) 488-0018 - Judith

Kentucky
1 review
0 helpful votes
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Jessica helton
March 20, 2021

I am nervous because I have never been in this situation before. I went through hell getting ran over and trying to recover. I got approved for food stamps but other then that I don't have any other income coming in and that is scary

Date of experience: March 20, 2021
New York
2 reviews
15 helpful votes
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AVOID THIS LAW FIRM
January 19, 2024

I hired Morgan and Morgan as my attorney to represent me on Ozempic mass tort claim.
I got nothing but the runaround for almost six months not hearing from anybody at all
One of my attorney, if you wish to call her that, finally called me back. Kathy Chambers was rude, obnoxious and condescending. Then she had audacity to hang up on me
Today, after speaking to my paralegal on the case, I received a disturbing text saying they dropped my case, no further explanation.
Morgan and Morgan has no consideration for clients whatsoever.

Date of experience: January 12, 2024
Tariq S. Morgan & Morgan Rep
over a year old

Dear David,
I appreciate you bringing your concerns to my attention. I am truly sorry to hear about your frustrating experience with our firm, and I understand the importance of addressing your dissatisfaction promptly. I would like to investigate this matter thoroughly to understand the reasons behind the lack of communication, the conduct of our staff, and the decision to drop your case. This is not the level of service we aim to provide, and I am committed to investigating these issues. You can send your information directly to CX@forthepeople.com or call (888) 488-0018. Additionally, I will ensure that a member of our team reaches out to you as soon as possible to discuss your concerns in more detail. I sincerely apologize for any inconvenience you have experienced, and I appreciate your patience as we work to address and rectify the issues you've raised. Thank you for bringing this to our attention.

Florida
1 review
17 helpful votes
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Not for the people
June 5, 2021

Was t-boned by lady who blew her red light, had video surveillance of her 100% in the wrong. My case had potential for over 100,000, they got me 3,000! Truly laughable, except my neck is still killing me :( Wouldn't recommend to my worst enemy, hopefully this steers at least one person away, they are so insensitive.

Also RIP to my totaled first ever car, you saved our lives!

Date of experience: May 6, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hello Alex, I've sent you a private message so I can look into your case and the way things were handled with greater detail and do what I can to make things right. Please reach out to me at tyler@forthepeople.com or 888-488-0018.

Massachusetts
1 review
6 helpful votes
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So Sorry
August 5, 2023

I called M&M and got an inexperienced person reading from a generic Q-card, for 30 minutes then could not explain because he was not a lawyer and you could not explain it with him understanding situation. So I'm just a Nobody is just B.S. So hope this helps more than I got. Signed Just A Nobody.

Date of experience: July 6, 2023
Tariq S. Morgan & Morgan Rep
over a year old

Hello Paul, I am so sorry to hear that your experience with us was not up to your expectations. Our goal is to provide the best possible representation for each and every one of our clients, and I am deeply sorry that we did not live up to that for you. We understand the importance of every case and carefully consider all potential avenues of representation before making any decisions. If you feel that your claim was not given the attention it deserved, please do not hesitate to reach out to us. We want to make things right and will do everything in our power to provide the support you need. -Ashley cx@forthepeople.com (888)670-2630

Florida
1 review
0 helpful votes
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Melba J. Story
May 31, 2022

Excellent Serve... wasn't sure if I could be helped with everything that had happened since April 8th. Intake person, put my fears to rest. Assured me that I'd be contacted within a matter of days. Great listener, showed sincere passion and concern.

Date of experience: May 31, 2022
Tariq S. Morgan & Morgan Rep
over a year old

Melba, we really appreciate the rating. Is there anything you’d like to share that we can pass along to the team? If so, you can reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you! Tariq

Florida
1 review
3 helpful votes
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I called to see about a wrongful death on behalf of my beautiful daughter and because I was not going after a hospital or big hot shot business I was shut down ammediatly. Didn't even get a chance to explain the people that killed my daughter live in a 1.2 million dollar home comfy as possible while I suffer from ptsd now from walking in and finding my daughter. They cared less to even hear me out to know that states attorney now have my babies case and I wanted all parties involved to pay for their mistakes. So when Morgan and Morgan state they don't only handle small cases I disagree full heartedly..

Date of experience: September 23, 2023
South Carolina
1 review
0 helpful votes
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Trucks
November 11, 2021

I really can't describe my experience but the lady on the phone that took my call very helpful I'm very patient and really want to know if she could have made you wait what I told her to see if Morgan & Morgan come help me with my current situation you put me on hold she came back and told him they would take my case no doing the pause I heard mr. Morgan talkin about his brother Tim got hurt it didn't wear years ago I really don't know why I got very emotional because he said he cared about the little people I'm not look for if I don't have a real situation but with him to say we said was very very humble and gracious. Thank Morgan Morgan. For taking my call

Date of experience: November 11, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Good morning Tony, thank you for the review, we truly appreciate you taking the time out or your day to review our firm! I hope you have an amazing day! - Tyler

North Carolina
1 review
0 helpful votes
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Justin King
March 22, 2021

Was on my way home and someone decided to hit me. I called 911 then Morgan and Morgan. Then reported the accident to my insurance company. Morgan and Morgan took care of everything after that. Great experience and would recommend to anyone who is in need of an attorney.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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PROFESSIONAL
October 2, 2021

Intake Representative was very attentive to the nature of my call. Asked probing questions for case assessment. Conversation wasn't rushed. Explained the operation of how the law firm works. Concerned enough to ask caller if there were any questions to answer.

Date of experience: October 2, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you for your feedback. We strive for the best and glad it shows. Have a great day!

Texas
1 review
0 helpful votes
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Darrell White, Natchez MS.
February 2, 2021

The staff of Morgan and Morgan has been very cooperate and supportive based on my initial contact. It has been 11 months since I was assaulted, and have been eager to receive some level of closure in this case.

Date of experience: February 2, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Darrell! Thank you for your kind words and for the trust you've put in our firm. So sorry to hear what you've been through; we hope you find closure soon. All the best.

Florida
1 review
0 helpful votes
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Amazing firm!
April 5, 2021

From start to finish everyone that I dealt with was incredibly professional and knowledgeable. Morgan and Morgan helped me when I had no idea what to do about the situation I was in. They proved themselves capable and trustworthy.

Date of experience: March 22, 2021
Kentucky
1 review
0 helpful votes
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Awesome as always
July 16, 2021

If they'll take your case, use them. I tried local 3 lawyers I knew personally and they couldn't touch a case or come near the results Morgan and Morgan got me. I hesitated to use a firm like this but they are the modern business plan for a legal practice. Cases have overhead and small firms can't write off what they can. Plus their lawyers are great and I think on salary. Even on issues the can't help with they have still been polite and didn't waste any of my time.
Best Civil Lawyer Firm in the Nation. Unfortunately I've had horrible civil lawyers, they appear to only hire great ones. And they don't just have one. In a jurisdictions they aren't open in yet I had to pay 50% to get screwed and I'm still dealing with my insurance company Bc another firm didn't close the case out right.

Date of experience: July 16, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Wow, we are speechless thanks to your thoughtful review. It means a lot to us that you took the time to let us know of your satisfaction with our representation. We work hard for our clients and want to do the very best we can for them. We are honored you allowed us to assist you with your claim. Glad we were able to help and wish you nothing but good things in the future. Take care!

Tennessee
1 review
0 helpful votes
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A piece of mind.
March 22, 2021

Morgan & Morgan has done a great job of keeping me informed about this very nerve wrecking situation. I am pleased with their services and I will be even happier when this is over with. I am happy with the decision in chosing Morgan&Morgan.

Date of experience: March 22, 2021
Florida
1 review
2 helpful votes
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Grateful to be represented by Morgan & Morgan
July 28, 2021

Morgan & Morgan has made this process as pain free as possible so far.
I feel heard and valued. Recently I wanted to make a change with my Chiropractic care and, Lisa, the representative I've been working with, made that happen quickly and she assured me (again) that the folks at Morgan & Morgan's first priority is that I get well and feel comfortable with the care I'm receiving.
It feels good to know that Morgan & Morgan has my back (literally).

Date of experience: July 28, 2021
Tariq S. Morgan & Morgan Rep
over a year old

This review just brings a smile to our face just knowing how happy our clients are. We're happy to hear Lisa is taking very good care of you. We know these are trying times for our clients and want nothing more than to work hard for them and be by their side fighting the same battle. We are grateful for the opportunity to assist. Have a great weekend.