On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Was hit by another Vehicle
I was driving my Vehicle to the Pharmacy when a SUV backed up quickly and hit my Sedan on the rear passenger Side and Door
I called 911 and Officer Jones came out took pictures and my Statement the other Driver was issue a Citation
The other Driver was Driving a CHEVY EQUINOX
TAGE NUMBER ( LIT-R35)
Mrs Latasha R. Oliver is Owner and She was the Driver Equinox
To see if I have grounds to stand on and what could be done about the way everything was going, I didn't feel like it was going right to me, and see if there were anything that Morgan and Morgan could do to help me out
Hello Kelvin, We know our clients come to us during difficult times and we are always honoured to be there for them. We are sorry to hear what you have been through but wish you all the best with yourr recovery. Take care!
It was amazing I really enjoyed the receptionists she truly helped me and the attorney.
We love that you took the time to leave us a few kind words. Feedback like this means everything to us as we always strive at providing the best service possible. We are honoured you chose us to assist you with your claim and wish you the best. Take care!
Okay it was very nice I feel that your firm can help me with the case
Thank you for your kind review, it means everything to us. We understand that these situations can be trying and we are honoured to not only have to be there for you but for you allowing us to assist you. We wish you the best of luck! Take care!
Perfect love Morgan and Morgan please contact me for any questions
Hello Nyasha, I was able to locate your file and I'm sorry to hear what happened. We are honoured you and your family have chosen us to assist and we wish you the best. Take care.
The service was prompt and anything I needed. L was provided. I would definetly use Morgan & Morgan again.
Thank you for your 5-star review! It means a lot and we are thrilled! We aim to provide top-notch customer service and communication and are always there for our clients when they need us. We genuinely care about our clients and so glad it shows. We are honoured to have been there to assist. We hope you have a great day.
Thank you. Very professional and made me feel comfortable
Thank you Samantha for your kind words. We want our clients to be met with nothing but professional service whenever they reach out to our firm and I'm glad to know it shows. Take care.
Great service from Morgan and Morgan would recommend them to everyone
Thank you Robert for your kind words. We are grateful you took the time to leave us your feedback. We are thrilled to know our team took very good care of you during your time of need. We are devoted to being there for our clients during their trying times and glad it shows. Thank you for your trust! Take care!
I had a slip and fall incident while I was pregnant. Morgan and Morgan were my go to lawyers. They were efficient in helping me understand each and every question that was brought before and they help me come out on top.
Thank you so much for your thoughtful comments. I'm sorry to hear what you've been through. We strive to provide the best service and representation possible and glad it shows. We are honoured for your trust and wish you the best. Take care!
Hi Megan was so healfully and fully aware of what was going on through every tough time me and my family had she was understanding and helpful thank you so much Megan would recommend everyone I come across
Quick and too the point. Very professional and very helpful. Truly good people ja
Hi! Thank you so much for your 3-star review. We strive for 5 stars and would love to know what we could do different to reach that. Feel free to email me with any concerns cx@forthepeople.com
Greg Schmitz in less then 10 months settled a contractual dispute between myself and former employer. Greg Schmitz showed an incredible commitment to his clients needs and understanding the importance in resolving this dispute quickly so that the funds that were rightfully owed to me were reimbursed so that me and my family weren't impacted by a fortune 10 company negligence.
Beyond being a fantastic lawyer, Greg Schmitz is a great person that wants what's best for all parties. He doesn't look for a fight, but the person on the other side knows he's ready for one!
Greg is proof that "Size Matters"!
Wow, Elliot! We are all smiles over here thanks to your thoughtful review; it has truly made our day and I'm sure Greg will be happy to know of your experience as well. We are passionately devoted to helping people during these trying times and so glad it shows. We know you could've gone anywhere else, but we are honoured you allowed us to assist you with your claim. Glad we were able to help and wish you nothing but good things in the future. Take care!
My experience with Morgan was professional and courteous.
Hi Dorothy! Thank you for your feedback. We strive for the best and glad it shows. Have a great day!
Morgan and Morgan fought really hard to get me the settlement that I deserved.
Hi Terry! Thank you for your feedback. We strive for the best and glad it shows. Have a great day!
5 outa 5 great service easy to follow wonderful lady helped step by step
Hi Franklin! Thank you for your feedback. We strive for the best and glad it shows. Have a great day!
Great information given and they were very professional
Hi Linda! We are grateful you took the time to leave us your feedback. We are thrilled to know our team took very good care of you during your time of need. We are devoted to being there for our clients during their trying times and glad it shows. Thank you for your trust! Take care!
Worst experience of my life I'll never be the same
The lady was very detailed. And everything she talked me though was very helpful. Well sweet lady.
We are grateful you took the time to leave us your feedback. We are thrilled to know our team took very good care of you during your time of need. We are devoted to being there for our clients during their trying times and glad it shows. Thank you for your trust! Take care!
It's was outstanding, I'm very pleased with your service, I appreciate your service.
We are grateful you took the time to leave us your feedback. We are thrilled to know our team took very good care of you during your time of need. We are devoted to being there for our clients during their trying times and glad it shows. Thank you for your trust! Take care!
Answer: Hello Cristine! Our department is here and ready to assist you. Please reach out to us through email or phone: 888-488-0018 or cx@forthepeople.com. We are eager to guarantee communication with your team and getting you the answers you need about your case. Unfortunately, we will need a bit more information to locate your case and ensure we are handling things accordingly. Please feel encouraged to reach out, and we look forward to hearing from you.- Client Experience Team
Answer: Thank you for reaching out. We cannot give legal advice in this forum, however we would love to help but would need more details about your situation. Can you call 1-888-340-1780 so we can get you connected with someone who can properly review your potential case? We look forward to hearing from you soon!
Hello Marty, I am so very sorry to hear this happened to you but we do consider it an honour you have come to us for assistance. We wish you the best with your claim. Take care.