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ForDog Trainers has a rating of 2.9 stars from 75 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ForDog Trainers most frequently mention credit card, and tracking number problems. ForDog Trainers ranks 40th among Pet Supply sites.
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Thanks FDT! We've already seen amazing results. I cannot say that this is a bad company. On the contrary, it is the perfect solution for our pets.
Ive saddly bought for 200 USD or dogs equipment. After payment (the only smooth process workign with this web site!) I never get any news / fedback but only an email to contact (which of course never answer any inquiry). Definitly a scam and no way Ill get refund my 200 USD. AVOID!
I stumbled upon ForDogTrainers when I was looking to find a leather muzzle for my shepherd. It was the only site I had seen where you can enter custom muzzle measurements and not just try to guess based on the generic sizing chart (which has been unsuccessful for me in the past).
Once I placed my order I quickly received an email starting that items normally ship within 24 hours and that they would take 20% off if I responded to the email to let them know. Because the company is based outside of Canada, the price came out to a bit more than expected but I was prepared for that. Out of curiosity, I decided to read some reviews on the business and my heart sank. There were many 1 star reviews stating the business is a scam. I waited several days before I sent a follow up email, as I had not received an update with a tracking number and this was concerning to me after reading all of the negative reviews. I received a response within 1 day with a tracking number, my package was delivered via FedEx a day earlier than expected and the quality and fit of the muzzle is great! I am very happy with my purchase and would likely order from the company again but I cannot give a full 5 stars because I should not have had to reach out to the company to receive a tracking number.
Overall the quality of items are very good, shipping is reasonable and normally very fast, prices are also reasonable and makes shopping a breeze for the items you want
Their items are really top level and in the last months they really grow up and now offer a very kindly customers service.
Hi Tommaso,
I appreciate you spent time writing your review! Thank you very very much!
Yes they have delay in general shipping but i bought painted leather harness and a pinch collar there and i needed it quickly, they gave me the option of express and i got the product on the 3rd day after purchase. Very cool quality and original look. I gave them my opinion on the goods and they placed it online and gave me link with it and pictures of my dog with the products that i provided for them. Very nice to communicate and in general i like the products, but put 4 stars, because they shipped from israel what i did not find on their website. But they say that they lead the production there
Hi Martina,
Thank you for leaving your review and thank you for understanding.
Nowadays practically all our US customers get their parcels from our US warehouse which makes the delivery fast.
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Hi Jenny!
Thank you for finding time to share your experience with FDT company. We really appreciate it :)