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website thubmnail of Ford-Trucks
ford-trucks.com
Pennsylvania
3 reviews
4 helpful votes
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I waited till october 2011 to buy f-150 xlt 3.7L 4x4. I thought the hard down shifting transmissions were gone from the early part of the year. Seemed ok during test drive, but 2 or 3 days later, there it was, mostly from 3rd to first gear when comming to a stop, it drops from 3 to 1 and gives a clack or clunk, and sometimes it's so hard it feels like someone bumped into the rear bumper. I noticed if i slow down very slow it's less pronounced, slow down faster and it's worse. Has 800+miles now. Will be taking back to dealer soon. Not looking foward to that.

Date of experience: January 7, 2012
New York
1 review
3 helpful votes
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While the site is uncluttered and attractive my experience, and that of several others with whom I have spoken, is that complete and unquestioning compliance to each and every rule is expected and will be enforced at the whim of moderators or administrators. Or not if they so choose. Very unevenly applied "discipline", always unfair once other examples are found for comparison.

Rules of operation are neither clear, concise, in one place for review or compliance, nor is there any requirement that the rules be read before registration. Questions, concerns, or complaints about the site are ignored or half-handled. Speech is closely monitored and "customer service" is not recognized as an asset or even a goal to be worked toward.

Investors should not be allowing their management to continue unbridled and rewarded as they have in the past. Thousands of users are likely left behind seen as expendable. Advertisers are already hearing from disgruntled former Ford Truck Enthusiasts (ford-trucks.com) site users. Ford Motor Company itself will soon be hearing from a contingent, asking them to intercede. Anyone in business longer than a few months knows attitudes like this are self-limiting or even suicidal, in a business sense.

Date of experience: February 16, 2010